. QuickBooks Error 12031 [Fix in 6 Easy and Simple Methods]

Business enterprises of all sizes, small to medium to large, use QuickBooks to streamline their accounting processes. It is quite clear that QuickBooks has become the numero uno choice of all businesses. This is becoming increasingly popular owing to its numerous benefits, such as generating an invoice, payroll, payment scheduling, accounting, bookkeeping, etc. In this blog, we are going to discuss the QuickBooks error 12031 and help you gain insights into its existence, causes, and, finally, the solutions. Being a QuickBooks user, you will come face to face with a number of errors that creep into the application from time to time. Error codes related to QuickBooks installation, updates, integration, or data recovery are common occurrences. Even if you encounter these errors, applying appropriate solutions can easily resolve these error codes.

Read on till the end to understand how through easy troubleshooting methods, you can swiftly resolve the QuickBooks Error 12031 by yourself.

What exactly is QuickBooks Error 12031?

The QuickBooks error 12031 usually occurs when the user tries to either refresh the QuickBooks application or the QuickBooks payroll services. This particular error can be extremely frustrating for QuickBooks users while they operate the software. This particular error occurs because of the firewall and system security software issues happening due to improper or incorrect configuration.

Reasons behind the QuickBooks Error 12031

Following are the reasons why the QuickBooks error 12031 occurs;

  1. The first and foremost reason is the internet connectivity problem that the system might be facing.
  2. Another reason could be Internet Explorer not being set as the default browser. When Internet Explorer is not set as the default browser, issues tend to occur.
  3. The antivirus or the firewall could be blocking the path due to the wrong or improper configuration.
  4. The SSL settings are incorrect or improper.

Solution for QuickBooks Error 12031

There are a number of solutions that can help fix the QuickBooks error 12031. These solutions are listed below;

Method 1:

  1. Firstly, click on the Help tab.
  2. Secondly, choose the Internet Connection Setup option.
  3. Thirdly, choose the option that says, “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet”.
  4. Thereafter, choose the “Next” and then the “Done” option.
  5. Again, try the update process;
Internet Connection Setup
  • For QuickBooks 2008 and later, access Help ==>Update QuickBooks==>Update Now.
  • For QuickBooks 2006 and earlier, access File==>Update QuickBooks==>Update Now.

Method 2:

  1. Here, firstly, choose the “Update Now” tab.
  2. Thereafter, select the “Reset Update” option. Furthermore, select the “Get Updates” tab.
  3. If the QuickBooks application still shows no signs of recovery, just check the following elements;
  • Internet Connection issues and troubleshooting instructions for payroll errors.
  • Internet Security and firewall settings.

Method 3:

  1. At the outset, open the “Internet Connection Setup” option.
  2. Thereafter, select Internet Properties.
  3. Furthermore, select the “Advanced” tab from the drop-down menu of Internet Properties.
  4. Subsequently, ensure that the advanced settings are the same as you want.
  5. Lastly, click on the Apply option and then the OK button.

Method 4:

  1. Firstly, you need to close or shut down the QuickBooks application.
  2. Secondly, you need to select the Internet Explorer browser.
  3. Thereafter, choose the “Tools” and then the “Internet Options”.
  4. Select the Security tab, then the Globe icon, and then the Content tab. If you see the option “Disable” in the Content Advisor, fill in your password and try disabling the Content Advisor.
  5. Select the Connections tab and perform the following steps;
    • If you are not using the dial-up node on the system, you should select the “Never Dial a connection” option tab.
    • Make sure that you have chosen the correct ISP.
    • Thereafter, you need to click on the OK button.
    • Consequently, select the LAN settings tab located at the bottom of the screen.
    • Make sure that you have checked the “automatically detect setting”.
    • Ensure that you have cleared the “Use a Proxy Server” box.
    • Thereafter, mark OK on the “LAN settings display”.
  6. Furthermore, choose the “Advanced” tab.
  7. Select “Restore Advanced Settings”.
  8. Thereafter, locate the “Use TLS 1.0”, “Use TLS 1.1” & “Use TLS 1.2” in the Settings option.
  9. Consequently, make sure that the “Use TLS 1.0” is checked.
  10. Also, make sure that the “Use TLS 1.1” & “Use TLS 1.2” remain unchecked.
  11. Furthermore, close the Internet Options window and after that, choose the “Ok” tab.
  12. Thereafter, shut down Internet Explorer and then restart the computer.
  13. Lastly, hit the QuickBooks software icon on the Desktop and turn it on. Consequently, try to update the QuickBooks and verify if the error still persists.

Method 5:

  1. At the outset, press the Windows and R keys on your keyboard and then type msconfig.
  2. Secondly, open the Windows System Configuration Window by clicking OK or pressing Enter on your keyboard.
  3. Thereafter, go to the Boot tab, and under the Boot Options, uncheck the Safe Boot option.
  4. Furthermore, click on Apply and then hit OK to save the changes.
  5. Try restarting your computer in safe mode.
  6. Thereafter, try running the payroll update once again.

Method 6:
Firewall can sometimes hinder the functioning of QuickBooks. You should try changing the Firewall permissions for QuickBooks. In order to do that, you need to remove QuickBooks from the Firewall’s blocked programs list. The steps given below will help you in that;

  1. Go to Start and search for Firewall.
  2. Thereafter, click on the Windows Firewall.
  3. Subsequently, click on Allow a Program through Windows Firewall.
  4. After you see the next screen, you need to click on Change Settings.
  5. Lastly, check the box for QuickBooks. This step will allow it to go through the Windows Firewall.

Also Read How to fix QuickBooks error -6123, 0?

Winding up!

While using the Software it can be quite frustrating to encounter QuickBooks 12031 error. QuickBooks is an extremely beneficial software but such errors remain unwanted. Above, we have tried to explain in detail what QuickBooks error 12031 exactly is, what its causes are and what are the ways using which it can be resolved. Using these troubleshooting methods, one can easily fix such issues. There are a number of issues that creep up in QuickBooks. Some of these include problems related to QB installation, QB Updates, QB integration, QB data recovery, and QB errors. We have a team of expert professionals who are highly proficient at solving QuickBooks-related issues. We provide QuickBooks technical support to anybody encountering any issue.

If you are unable to resolve the issue by applying the methods mentioned above, then get in touch with us for quality technical support. Feel free to call us or send us a mail at [info@quickbooksupportnet.com].

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Adam Zampa

I am Adam Zampa, founder of QuickBooksupportnet.com, engaged in helping QuickBooks users with the relevant services in the hours of their need. After gaining immense knowledge and skills in accounting, bookkeeping, and relevant technologies, I felt the need for this knowledge to be shared, which is why I started this service.