How to Resolve QuickBooks Error 6190?

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A Company File is the most important asset for the organization as it contains all the crucial details about your company. But, sometimes, users need help accessing the company file and end up with QuickBooks Error 6190. This issue mainly arises when another user signs into the company file in single-user mode. However, on the occurrence of the error, users need help to work further with their ongoing tasks. So, to resume your financial task, you must fix the error quickly using the resolution methods explained in this post. 

Are you having issues accessing the company file due to QuickBooks Error 6190? Call us at 1-855-603-0490 and have a one-to-one consultation with our certified experts to get the best solutions. 

QuickBooks Error 6190

How Will You Describe QuickBooks Error Code 6190?

QuickBooks Error Code 6190 mainly states that the users fail to open the company file due to damage or corruption in the file. In other instances, users may encounter issues using an incorrect path to open the data file. Everytime the error pops up on the user’s screen, it throws the following error message on the screen stating:

“QuickBooks was unable to open the Company file path loathed on the host computer.” 

If you also discover QuickBooks Error Message 6190 on your screen, it is important to fix it quickly. But before this, it is crucial to understand all the possible causes responsible for this issue. 

What Can Possibly Lead to QuickBooks Desktop Error 6190? 

Most of the time, users might experience QuickBooks Error Code 6190 due to damaged .TLG and .ND files. However, multiple other reasons that might trigger this error are discussed below. So, let’s have a look at them below closely. 

  • The users might encounter QuickBooks Error Code 6190 due to inappropriate hosting setup. 
  • In other cases, the issue might arise while working on an outdated QuickBooks Desktop application. 
  • Sometimes, the users might encounter the company file error when the folder that carries the data file is either damaged or corrupt. 
  • Problem faced due to the interruption of the Windows Firewall while accessing the data file triggers the issue. 
  • Another reason may be an issue with the hosting setup. 

Which Signs and Symptoms Are Observed on the Onset of QB Desktop Error 6190?

Below are some signs and symptoms that will help you identify QB Desktop Error 6190. 

  • The users may observe that the occurrence of QuickBooks Error 6190 might crash or freeze an active window program. 
  • Sometimes, the users might observe that their system starts responding slowly due to this error. 
  • You may notice that the users fail to open their company files, which might prevent them from proceeding with their ongoing business tasks. 
  • The users may observe that their QuickBooks Desktop application began to freeze or crash slowly. 

Apply These Simple Tactics to Deal With Error 6190 in QuickBooks

Before you troubleshoot Error 6190 in QuickBooks, it is important to create a backup of the company file to generate the backup of the company data. Also, verify that your system has a good, uninterrupted internet connection. 

First Technique- Modify the Name of Both .ND and .TLG Files 

To repair the damaged or corrupt configuration files ND and TLG, you need to change their names. To do so, you must perform the steps as instructed below. 

  • To commence the process, the users must launch the data file folder.
  • After this, you must look for the file with the same name as your data file but different extensions: ND and TLG. The names of both these files will be displayed as represented below.


  • You must right-click on each file and select the Rename option. The users must include “.OLD” at the end of the file name, which will be seen as “company_file.qbw.nd.OLD.”
  • You must launch the QuickBooks application and sign into your data file. If the error isn’t resolved, you must try another resolution method described below. 

Second Technique- Fix the Issue By Updating QuickBooks Desktop and the Backup Files

You can also resolve error 6190 in QB Desktop by installing the latest version of QuickBooks Desktop and updating the backup files. To do so, follow the stepwise instructions given below to achieve the desired outcome. 

  • Initially, you must navigate to the QuickBooks Help menu and then proceed to the Update the QuickBooks Desktop from the list of options available.
  • After this, you must continue to the Options tab and hit the Mark All checkbox. 
  • In the next step, hit the Save button and choose the highlighted Update tab.
  • Soon after this, browse to the Get Updates option and wait until you finish the update process. 
  • Once you are completed with the update of QuickBooks Desktop, try to open the QuickBooks application and check the error status. 

Third Technique- Shift Your QuickBooks Data File to the Local System

Sometimes, the users fail to access their company file from the server and end up with QuickBooks Desktop Error 6190. In that scenario, you must try to transfer the file to their local system using the steps instructed below. 

  • In the beginning, try to copy your data file on the local desktop right from its original location. 
  • Thereon, transfer it back to the workstation where you wish to open your QuickBooks data file. 
  • After this, you must add the login details to enter QuickBooks Desktop and try again to open the data file. 

Fourth Technique- Shut Down All the QuickBooks Processes Running In the Background

Closing the processes running in the background helps users resolve QuickBooks Company File Error 6190. To do so, you must apply the instructions listed below to get the desired result. 

  • In the first step, you must try to sign in to the server computer using the correct admin credentials. 
  • After this, you must press Ctrl + Shift + Esc on your keyboard to bring up the Task Manager on your device. 
  • Thereon, hit the User tab to see each user process on your screen. 
  • You are supposed to end the following processes like QBDBMgrN.exe, QBCFMonitorService.exe, and QBW32.exe. 
  • Launch the company file in multi-user mode to end the entire process and ensure that QuickBooks Multi-User Error 6190 is fixed. 

Fifth Technique- Try to Run the QuickBooks Application in Safe Mode 

To run the QuickBooks Desktop in safe mode and rectify QuickBooks Error 6190, go through the following procedure closely. 

  • To start the process, launch the Run command window by hitting the Windows + R keys together. 
  • After this, add “msconfig” into the search panel and hit Enter to proceed further. 
  • You should hit the Boot tab and then the Apply > OK button. 
  • Thereon, you must launch the system configuration again and then move to the Services tab. 
  • Later, select the checkbox next to Hide All Microsoft Services and ensure that any other service is marked to run on your device. 
  • Furthermore, you must try to open QuickBooks and the data file on your device. Doing so will help you fix the issue you faced due to an external application conflict. 
Concluding the Post!!

Hopefully, you will find this worth reading and helpful in rectifying the complicated QuickBooks Error 6190. However, if you find it difficult to fix the issue using the methods explained above, get help from our QB experts, who will guide you in the best possible manner. The experts will listen to your concerns carefully and then provide proven ways to eliminate the error quickly. 

Frequently Asked Questions (FAQ’s) 

Ans. Below, we have mentioned all such instances when you may observe QuickBooks Error 6190 on your device.

  • Sometimes, users might observe QuickBooks Desktop Error 6190 after running File Doctor and Diagnostic Tool on their device. 
  • You may notice that only one computer can launch the data file at a time, and the error appears on the workstation when the host computer has QB open. 
  • Users may also see this error when the primary user signs out, and the secondary user experiences the issue, which causes them to fail to open the data file. 

Ans. Sometimes, corruption or damage in the QuickBooks company file results in QuickBooks Company File Error 6190. As a result, it might prevent users from opening the file and cause severe data damage. So, it’s important to generate a file backup to avoid data loss.

  • Ans. The users must follow the instructions given below to restore the system files to fix QuickBooks Error Code 6190.
    Firstly, hit the Window key and then search for the System restore from the options. 
  • Afterwards, select the highlighted System Restore Tool and then follow the on-screen steps to let the tool run on your device. 
  • Consequently, the canning process will begin, and then try to reboot the system to verify if the issue is resolved. 

Ans. The following are the key points that you must consider before fixing QuickBooks Error 6190.

  • You must verify that you have the largest QuickBooks Desktop and Windows updates installed on the device. 
  • Also verify that you are using the accurate file location to open the data file. 
  • Another important thing is that you mustn’t skip to get the backup of the crucial company file. 

Ans. The users can use the following resolution methods to eliminate QuickBooks Desktop Error 6190 message displayed on the screen. 

  • Try to Run the QuickBooks File Doctor to fix the damage in the data file.
  • Fix the Issues with the Windows Registry files
  • Make use of the QuickBooks refresher Tool.

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