. Resolve QuickBooks Error 9999 (Updated Easy Methods 2023)

QuickBooks Online Script error 9999 is one of the most common error that mainly arises due to a script error in the web browser. This Online script error may occurs when the web browser refuses to execute a script from the hosted website on a third party domain. QuickBooks error 9999 may disallow the users to update the bank feeds or downloading any transactions from the online banking website.

You will be able to notice the QuickBooks error 9999 arises with a pop-up display message as;

QuickBooks Error 9999 (Error Message)

If you are also looking for a guide about how to fix QuickBooks error 9999, then you have landed in the right place. Let us find out some simple and effective ways to solve this issue. But, before we directly move on to the solution, you must know what the error actually comes with. Let’s dig deeper!

“Get instant solution in fixing error code 9999, then you can get in touch with our experienced experts via call at +1855-603-0490.”

Also Read – How To Do QuickBooks Bank Reconciliation

What are the Causes of QuickBooks Error 9999?

Many users are unable to find what, in reality, brings the error 9999 in QuickBooks. The underlying points will let you know the answer for the same:

  • Firstly, you must check the speed of your internet. Often, the main reason behind this hurdle is the poor internet connection. As a result, it takes an unusually long time to set a connection between the Intuit Server and the user.
  • Your antivirus or Windows Firewall can also cause the connection to get broken.
  • Also, the cookies and cache files in the system are responsible for creating such issues.

Now that you know the causes of error 9999 in QuickBooks Online, you can move ahead with the procedure to resolve the error.

What are the Methods to Fix QuickBooks Online Error 9999?

There are several methods through which you can solve this QuickBooks issue. If you are unable to fix it using the first one, you can try opting for another method.

Method 1: Report Issue

To report the issue, you need to follow the below-listed steps:

  • As soon as you find the error message, you will see “Report issue” on your screen. Click on it.
  • Then, head towards the banking transaction. Here, you need to enter your email address and your name in the required fields.
  • Now, hit “submit” button to finish the reporting.
  • Within 10 working days, you will be receiving a message from the team.

You need to wait patiently for the response.

Also Read – Resolve QuickBooks Desktop Error C=387

Method 2: Cancel and Update Your Bank Account.

Below are your steps to update your bank account:

  • In this method, you have to cancel the present account you have with QuickBooks Online.
  • Then, to navigate the highlighted account, hit on the Edit icon.
  • After that, go to the Edit Account Info.
  • Now, you need to choose the option saying to disconnect the account that is on save.
  • Choose select and shut down, or close.
  • Now, get back to the dashboard again to renew the link.
  • Now, look for the bank account to connect to the QuickBooks Online account.
  • To have access to the account, the user needs to enter the username and the password.
  • Finally, you get access to the QuickBooks Online account; here, you will find all the updated transactions.

Method 3: Delete cache Files from Your Browser

As we have discussed above, your browser, when it gets piled up with the cache files, gives rise to the QuickBooks Online bank error 9999. To clear cache files:

For Google Chrome users:

  • Open Google Chrome, head towards the setting, and clear the browsing data.
  • Also, look for the Cached files and images options.
  • Then, clear the date by clicking on the Clear data.
  • Within a few minutes, your cache files will be cleared.
Clear Browser History (Screenshot)

For Firefox users:

  • You have to feed about:preferances#privacy in the bar asking for Firefox address.
  • Click on the clear recent history button
  • Finally, hit on the clear now button after electing the cache.

For Safari Users:

  • On the top, you will get the Develop option; press it.
  • Then, just click on the empty cache icon.

For Internet Explorer users:

  • You need to press the “Ctrl+ Shift+ Delete” keys at the same time.
  • Choose the Temporary Internet files and Website files; you will get this in the drop-down menu of Delete Browsing History.
  • Finally, make a click on the delete button.

Method 4: Log In To Your Bank Account

  • After selecting any web browser, go to the website of your bank.
  • Then, sign up for your bank account by filling your credentials in the required fields.
  • Furthermore, the bank will send you some questions for verification, or you will get the OTP.
  • Once you log in successfully, you can overcome the QuickBooks Online error 9999 and finally access your bank feeds.

Also, you can read –How to Delete Transactions in QuickBooks Online?

Method 5: Import Transaction On your own.

If nothing from the above-mentioned methods works, you can import all the transactions manually. Just go to your respective bank’s account. Download your transaction in the QuickBooks Online format itself. Finally, feed them to the QuickBooks online. After completing this procedure, verify the status of the error.


As demonstrated above, we have enlisted the complete procedure about how you can eliminate the QuickBooks script error 9999. In case, you face any issues while performing the steps listed above, then you can get in touch with our team of QuickBooks experts via mail at info@quickbooksupportnet.com. We are available 24*7 around the clock to understand your issues and help you in fixing any error in the QuickBooks software.

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Adam Zampa

I am Joe Watson, founder of QuickBooksupportnet.com, engaged in helping QuickBooks users with the relevant services in the hours of their need. After gaining immense knowledge and skills in accounting, bookkeeping, and relevant technologies, I felt the need for this knowledge to be shared, which is why I started this service.