Mar 11, 2026
Admin |
Estimated Read Time : 5 MIN
Connecting your bank to QuickBooks automatically downloads bank transactions into the software, enabling automated bookkeeping, real-time processing, and enhanced security while reducing manual effort. However, this process can sometimes be disrupted by QuickBooks Error 102 and 105.
These errors usually indicate that there is a notification, alert, or update on the bank’s website that requires your attention. In some cases, general browser-related issues may also interrupt the connection process.
In this detailed guide, we will discuss the common reasons for error codes 102 and 105 and provide step-by-step troubleshooting steps to resolve them.
Let’s understand why these baking errors 102 and 105 in QuickBooks appear and how they affect your bank connection:
Below are six proven solutions that can help you fix QuickBooks bank error 102 and 105 and reconnect your bank account without delays:
Let’s update the bank connection to sync the bank account without any errors. Proceed with the steps below based on your product:
a. For QuickBooks Online
b. For QuickBooks Self-Employed
Note: If you still get an error, wait for 2 to 3 hours and try again.
To find out more about the errors you may encounter, visit your bank’s website:
Note: If you can’t sign in, reach out to the bank for assistance.
If you’re experiencing issues, try disconnecting and reconnecting your bank account:
When you disconnect to resolve the banking issues, you will no longer be able to see the transactions that need to be categorised in the Pending tab. If the transactions are older than 90 days, you won’t be able to download them from your bank when reconnecting. In such a case, you can choose to upload your transactions manually.
Important: As you are getting bank error 102 and 105, don’t disconnect the account until you fix the online banking errors. If you disconnect it due to errors, QuickBooks might download duplicate transactions when you reconnect it.
Learn how you can disconnect your account from online banking:
To ensure your customer’s account is secure, share the sign-in link to direct them before continuing. If they failed to sign in, help them recover their Intuit account.
Note: For your customers, copy the direct sign-in link and share it if required.
Note: If QuickBooks is currently fetching new transactions, this option will not appear. Wait a few minutes for the update to complete, then try again.
In QuickBooks Desktop, look for the transaction that was categorized recently.
Note down the transaction date.
If you accidentally download duplicate transactions, you can simply exclude them during the review process so they won’t be added to your books.
If the problem persists, try signing in to QuickBooks in an incognito/private window or using other browser troubleshooting steps.
Another way to fix QuickBooks bank error 102 and 105 is by adding Intuit as a trusted site in your browser:
a. Add Intuit: Google Chrome
b. Add Intuit: Safari
c. Add Intuit: Microsoft Edge
QuickBooks only supports the current and the two previous versions of your browser. Intuit doesn’t always support the older versions.
Check the following browsers that are supported for both web and mobile devices:
Note: QuickBooks doesn’t support Internet Explorer as a browser.
Note: You will also require the Firefox PDF plugin to preview and print forms on Mac OS.
iPhone / iPad
Note: Keep the Private Mode disabled to allow cookies.
Android smartphones and tablets
Microsoft Surface
If the issue continues, try opening QuickBooks in a private or incognito browser window:
Finally, we conclude this blog by covering the essential details on QuickBooks bank errors 102 and 105, why they occur, and the key troubleshooting steps. Updating the bank connection, resolving browser issues, and reconnecting your bank can help restore the banking connection.
For further assistance, we recommend consulting QuickBooks professionals at +1 (866) 500-0076. Talk to a QuickBooks ProAdvisor now!
What does error 102 or 105 mean in QuickBooks?
QuickBooks errors 102 and 105 are related to bank connectivity. This means that QuickBooks couldn’t connect to your financial institution’s server to download your transactions.
What causes QuickBooks Online bank account error 102?
Generally, it happens when the bank feed is not up to date, when internet connectivity is poor, or when you have unread messages, notifications, or alerts from your bank. However, an outdated or unsupported browser, cookies, and caches, or browser history may hamper QuickBooks’ connection to the bank’s server.
How do I fix a bank error in QuickBooks?
To fix a bank error in QuickBooks, refresh the bank connection from the Banking menu or update your sign-in information. If the error persists or you still see an error code, make sure to use a supported, up-to-date browser, clear the browser’s cookies and cache, check the bank’s website for information or website maintenance, or reconnect to the account.
How do I fix the bank connection in QuickBooks Online?
To fix bank connection errors in QuickBooks Online, first click Update in the Banking menu to refresh the connection. If errors persist, try updating your login credentials, clearing browser cache, or disconnecting and reconnecting the account. For persistent issues, manually upload transactions via CSV or QBO files.
How to fix a corrupted QuickBooks file?
To fix a corrupted QuickBooks file, run the QuickBooks File Doctor and use the Verify and Rebuild Data utility. These tools will verify the company file for potential data damage, corruption, or network connectivity issues, and then help us quickly repair them.
Quick, clear, and hassle-free QuickBooks assistance.