How to Fix QuickBooks Error QBWC1085?

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“QuickBooks Error QBWC1085  was unable to write to the log file. QuickBooks will open without writing to log file.”

This error message depicts QuickBooks error QBWC1085, which occurs due to a missing or damaged log file. A damaged or inaccessible web connector program is also one of the possible reasons behind this error.

When the error occurs, you won’t be able to run QuickBooks to carry out an important task. Therefore, you need to eradicate the problem before it gets on your nerves. Here, we will discuss the cause, solutions, and strategies to eliminate the error QBWC1085 in QuickBooks.

QBWC1085: QuickBooks was unable to write on the log file. QuickBooks will open without writing on the log file.
QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.

What Is QuickBooks Web Connector Error QBWC1085?

QuickBooks Web Connector is a Microsoft Windows program that enables data exchange between web-based applications and QuickBooks Desktop. Error QBWC1085 can take place in QuickBooks while using the QBWC tool. Missing or damaged QBWC tool is one of the main reasons that can give birth to this error when using QuickBooks. There is no need to stress about it, as implementing a few easy solutions can eliminate this problem.

QuickBooks Error QBWC1085

What Causes QuickBooks Error Code QBWC1085?

QuickBooks Web Connector error 1085 can occur for a range of possible reasons. You can not move ahead with the error resolution until the list of possible reasons is at your fingertips. The primary reasons that can result in the error are mentioned in the list:

  • The QBWCLOG.TXT file of the web connector can give an error when damaged or corrupted.
  • When you have a hard time accessing the QBWCLOG.TXT file of the web connector.
  • Inability to establish a connection between QuickBooks and third-party applications.
  • QuickBooks web connector has damaged components.
  • When QuickBooks can’t write the Web Connector log file.

Symptoms That Appear With QuickBooks Update Error QBWC1085

How will you tell if QuickBooks error QBWC1085 has really occurred? Well! You need to keep an eye on its signs and symptoms. It will show up an error message on your screen in the first place. In fact, there are various instances of error messages related to this error in QuickBooks. In addition to this, you may experience several other signs, as mentioned in the following list:

  • Improper functioning of the QuickBooks Web Connector.
  • Data transfer between QuickBooks and the payroll applications gets hindered.
  • QuickBooks Desktop application hangs or freezes frequently.
  • The system becomes sluggish and takes time to respond to the mouse or keyboard inputs.
  • Windows becomes unresponsive.

How To Troubleshoot QuickBooks Payroll Error QBWC1085? 

QuickBooks error QBWC1085 may sound intimidating, especially to those who are not so tech-savvy. However, there are a few effective solutions that can bring this error to an end. Check below:

1st Method: Connect Your Company File to A Third-Party Application 

QuickBooks Web Connector is not working, you can connect your company file to the web service by implementing the below-listed steps:

  • On your computer, press the Windows and R keys together, and it will open the Run window. 
  • Now, move your cursor into the Run box to type MSConfig and then hit the Enter button. 
  • Next, select the Startup tab from within the System Configuration window.
  • Here, you need to check and confirm that the checkbox for QuickBooks Web Connector is marked. 
  • After that, click Apply and then OK to implement the changes. 
  • Finally, restart your computer and run the task that was giving QuickBooks error QBWC1085.

2nd Method: Check If Renaming the QWCLOG.TXT File Can Help

As we have seen, a damaged QWCLOG.TXT file can give rise to an error when using the web connector. Renaming the file can be an effective strategy to get rid of this error. Below is how you can rename the file:

  • First of all, right-click on the QuickBooks Web Connector icon in the taskbar to exit the program.
  • Next, navigate to the “C:\Program Data\Intuit\QBWebConnector\log” folder using the Windows File Manager.
  • Here, you need to right-click the “QWCLOG.TXT” file and click rename from the drop-down list.
  • Using the rename option, rename the file to “QWCLOGOLD.TXT.”
  • Restart the Web Connector program and then your computer to check if the error is resolved or not.

3rd Method: Try Removing The Web Connector From Start

This procedure is helpful when QuickBooks is not linked to any third-party application. Log into your account with the admin credentials and then follow the below stated steps:

  • First of all, go to “C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup.”
  • If you are a Windows XP user, navigate to the path: “Documents and Settings All Users/Start Menu/Programs/Startup.”
  • Here, it is advised to create a backup of all the web connector files before proceeding any further.
  • Now, delete the QuickBooks Web Connector file.
  • In the end, restart your computer and check the status of QuickBooks error QBWC1085.

4th Method: Manually Rename The QWCLOG.TXT File

If none of the solutions work on QuickBooks payroll update error QBWC1085, rename the QWCLOG.TXT file to eliminate the problem. This procedure brings luck to the troubleshooting when your company data is connecting with the third-party program through Web Connector.

  • Quit QuickBooks and Web Connector before you initiate the troubleshooting process.
  • Next, move to the “C://Program Data/Intuit” and then “QBWebConnector” when the next screen appears.
  • Thereafter, click on Log and rename the “QWCLOG.TXT” to “QWCLOGOLD.TXT.”
  • Once done, reopen the Web Connector and check if it is working fine.
  • Restart your computer and verify the resolution of the QuickBooks error QBWC1085.
To Put It All Together! 

This post elaborates on the troubleshooting solutions that can fix QuickBooks error QBWC1085. You need to be cautious when implementing these solutions to ensure that they are followed properly. If you are experiencing any difficulties or have any other query related to the error, you can contact QuickBooks and get help from trained technicians and professionals.


Ans:  When the error occurs, you may see any of the following error messages on your screen: 

  • QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log files.
  • QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
  • Exception Type Error: Unknown name.

Ans:  QuickBooks Web Connector is an excellent utility that allows web-based applications to exchange data with QuickBooks accounting software. It can be used for QuickBooks Point of Sale as well. To make this tool work, you need to make sure that the Web Connector is installed on the same computer as QuickBooks or that the two programs are on the same local network.

Ans:  A damaged QBWCLOG.TXT file or damage in the QB web connector components are the primary reasons that can promote QuickBooks Web Connector stop responding error.

Ans:  There are multi-faceted error codes related to the QuickBooks Web Connector, and some of them are listed below:

  • QBWC1005
  • QBWC1006
  • QBWC1007, 1008 or 1009
  • QBWC1011
  • QBWC1012
  • QBWC1016
  • QBWC1018
  • QBWC1019
  • QBWC1020

And the list goes on…

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