QuickBooks scan manager not working error is a common error in the program that can take place due to several possible reasons. QuickBooks Scan Manager is an efficient program tool that is used to scan your transactions, such as bills, invoices, sale receipts, and various others. However, when the error occurs, you will not be able to use this tool efficiently.
This error mainly occurs when the installation file of the scan manager is damaged or corrupt. Knowing the possible reasons can help you understand the solutions better. Read this post until the end to fix QuickBooks Scan Manager not working error.
Unable to run QuickBooks Scan Manager to scan your transactions? Connect with our experts by dialing our helpline number +1-855-603-0490.
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Explanation Of QuickBooks Desktop Scan Manager Not Working Error
QuickBooks Scan Manager enable users to add files to their sales receipt, bills, and invoices. Besides, it also automates the generation of balance sheet updates. This tool is discontinued in the QuickBooks Desktop 2022 version; however, you may access it in the previous versions that are currently supported.
QuickBooks Scan Manager not working issue can prevent you from using this tool. The error typically occurs when the tool is not properly configured. Here, we will discuss some effective steps that can eradicate the error and let you run the tool smoothly.
What Are The Possible Reasons Behind The Scan Manager Not Working Issue
Some of the main reasons behind the arrival of the error are stated in the below-given list:
- A corrupt or damaged QuickBooks scan manager installation file is one of the main reasons behind the arrival of the error.
- Make sure that the drivers are working properly, or the error will soon appear.
- Improper QuickBooks installation files are a possible reason behind the persisting problem.
- Improper setup of the tool is also one of the possible reasons behind the error.
- Damaged QuickBooks installation files causing the error.
- When your UAC settings are interfering with the tool.
- An erroneous wireless scanner is also one of the apparent reasons.
- When the user is not TWAIN compatible.
Also Read – Fix QuickBooks Payroll update error 12029
How To Prevent QuickBooks Scan Manager Has Stopped Working Error?
When a technical issue can be prevented, you can save crucial time and effort in the error resolution. Some of the preventive care steps you can follow are:
- May sure that your Internet connection is intact, and then set the scanner to TWAIN scanner.
- The scanner must be offline. Besides, it should be available within the system for use.
- If you are using a new system, configure the Scan Manager to attach documents.
- Also, make sure that your scanner is compatible with the scan manager.
How To Eliminate QuickBooks Scan Manager Slow or Not Working?
If you are facing trouble in running the QuickBooks Scan Manager, following the below-given steps can help you in the error resolution:
- Right-click on the QuickBooks Desktop icon in the first place.
- Next, choose Properties and wait for a new window to open up.
- Moving ahead, select the Find a Target option, and you will see the QBW32.exe file next.
- Make a right click on this file, and from within the drop-down, choose Properties.
- Now, click on the General tab from the next dialogue window.
- From under the Item name, select the file version and then click on the file version.
- You may see a code like 20.0 RD6, indicating that you’re using the 2010 version with a release version 6.
- Now that you are aware of your QuickBooks version browse for the latest update or within the QuickBooks itself.
- Now in the Help menu, click the Update QuickBooks Desktop option.
- Mark the checkbox for Mark All box, and it will automatically download the updates.
- Click Save and then choose the Update Now option.
- You will see a pop-up indicating the success of the update process. Close the program.
- In the end, log off and log in again to see if QuickBooks 2023 Scan Manager has started working.
Also Read – How To Fix QuickBooks Error QBWC1085
What To Do When QuickBooks TWAIN Driver Is Not Found?
You need to set your scanner to TWAIN for the error resolution. However, if you are unable to find a TWAIN driver, following the below-given steps can help:
- The scanner you are utilizing should be a TWAIN-compliant scanner.
- First of all, test the scanner to confirm if it can work outside QuickBooks.
- If it throws an error when working outside the QuickBooks, contact the scanner manufacturer or your IT professional and discuss with him the QuickBooks TWAIN driver not found error.
How To Fix Error Code – 281 or 1 Related To Your Scan Manager?
If you are facing the error code – 281 or 1, follow the below-given steps:
- First things first, delete the active scan profile and make a new one.
- Thereafter, change the Windows user account settings.
- Moving ahead, repair QuickBooks Desktop and run the scan process again.
- Now re-install the program by using the Clean Install feature.
- In the end, configure the QuickBooks Scan Manager again and try to scan your transactions to check if it is working correctly or not.
Ending Words!
The solutions described in this post offer an effective resolution to the QuickBooks Scan Manager not working error. If you want to go with this trial & error method and need quick assistance, connecting with experienced professionals can help. Connect with our professionals through chat or email, and we will provide you with the needed assistance.
