QuickBooks Error C 387 Unexpected Alert! Here’s How to Fix?

Category : QuickBooks Error

Mar 13, 2024 Posted By:Admin Estimated read time : 05 Min

All set with your QuickBooks company file operations but suddenly encounter QuickBooks error C 387 message? We understand how panicous the situation could be. It’s a common QuickBooks technical problem that occurs when a user tries to access or work on their company files. A message also arrives on the user’s screen stating, “Unexpected error: An error has occurred in QuickBooks. Please restart QuickBooks and try again. If this error experience continues, please note the C= value and contact. C=387.”

Do you encounter this same QuickBooks problem every time while trying to work on the company file? Don’t worry! We have solutions to fix it. But first let’s discuss the notable reasons and after effects of the QuickBooks error C 387.

Does the error C 387 in QuickBooks seem tough to resolve? If yes, you must ask for professional help from our QuickBooks support team. Call at 1855-603-0490.

Table of Contents

What Causes Error Code C=387 in QuickBooks Desktop?

This unexpected issue has numerous causes behind it. One of the major factors that could trigger error code C=387 in QuickBooks is listed below. Have a look for better insights about this company file issue:

Malware attack or any malicious virus infection can lead to error C=387.
Another reason for facing such errors is that QuickBooks services are blocked in your Windows firewall Defender settings.
Accidental deletion of important system files is also a cause of these types of company file errors.
Make sure you have correctly installed the QuickBooks application on your system. Otherwise, you may face problems like error C=387.
An unexpected shutdown of your system while accessing the QuickBooks company file could also bring company file errors.
One of the major reasons for encountering error C=387 in QuickBooks is also the damaged invoice template.
Invalid Windows registry entries in your system are also a notable factor for error C=387.

How does QuickBooks Error Code C=387 affect the user’s Productivity?

Of course, if an error unexpectedly arrives in the middle of your QuickBooks operations, it will definitely have adverse effects on your daily workflow and productivity. Below, we have mentioned some of the notable effects of QuickBooks error code C=387:

You won’t be able to access or work on the required QuickBooks company file anymore.
There may be some damage or corruption occurring in your company database due to this error.
Windows active programs, including QuickBooks, may start freezing or crashing.

What Methods Can Fix QuickBooks Desktop Error C=387?

While searching for the methods to fix QuickBooks Desktop error C=387, you may find multiple ways over the internet. However, below, we have listed some of the easiest and most expert-proven troubleshooting methods. Carefully implement and continue fixing the problem.

#1 Troubleshooting Method – Create a New Invoice afresh

As we have mentioned earlier, a damaged or corrupted invoice in your QuickBooks is enough to bring error C=387 to your company file. Therefore, we recommend you create a new invoice by following the following instructions:

First of all, you must open your QuickBooks Desktop Application and make sure no other application than QuickBooks is running on your system.
Now, once you open your QuickBooks application, move to the Customer menu, and from here, select the Create Invoice alternative.
In the very next step, you must add a customer and the respective amount along with an item.
Done? After this, move to the upper-left side of the invoice, where you must click the Choose button.
Following this, click the Delete option. By this, the Delete permission dialog box will appear on your screen; on this you need to click the OK button.
Finally, you must test this invoice by closing and reopening it. If you still encounter a QuickBooks Desktop error C=387 message, you must try the next strategy.

#2 Troubleshooting Method – Fix the Damages by Running QuickBooks Rebuild Data Utility

Before running the QuickBooks rebuild data utility, you are suggested to prepare a data backup. Afterward, carry out the below steps to run the repair or rebuild data utility of QuickBooks.

Firstly, close all the running Windows applications on your system and open your QuickBooks application.
In the next step, move to the File tab, and from the drop-down menu, hit the Utilities option.
Further from the Utilities drop-down menu, click the Rebuild Data option and continue choosing the OK option.
By this, the rebuild data process will begin, and you must wait till this rebuild data process successfully ends.
Right after this, you must select the Verify Data tool from the same File > Utilities menu, and look for the error.
If, on opening the company file, you again notice the same QuickBooks error message C 387, let the next method help you.

#3 Troubleshooting Method – Try Using the QuickBooks File Doctor Tool

QuickBooks File Doctor tool is an effective utility for troubleshooting common company file-related errors and technical faults. The tool is available for free in the QuickBooks Tool Hub. To download it, you must undertake the steps below:

Firstly, download the installer file QuickBooksToolHub.exe from the official Intuit website.
Now, save this downloaded installer file on your computer’s Desktop. Right after this, double-click the file to open.
Once you open the file, click the Next button, and by this, a few instructions will appear that you must perform to continue installing the Tool Hub.
After performing the on-screen instructions, agree to the license agreement and click the Install button.
Wait till the installation of the Tool Hub ends. Once it ends, click the Finish button, and successfully conclude the whole procedure.
Now, open the Tool Hub and directly move to the Company File Issues tab.
Within this tab, you will find the QuickBooks File Doctor Tool. Click this tool to run.
Now, you will be asked to upload the company file, which is having issues related to the QuickBooks error C=387. Upload the file, and let the tool fix all the damages.
Finally, close all the tabs, reopen the QuickBooks application, and retry accessing the required company file. If you still encounter the same error message C=387, let the next method help you.

#4 Troubleshooting Method – Let’s Fix the Template Error

Fixing the problematic template error can be an effective approach for troubleshooting the QuickBooks update error C 387. For this, you must close all the background running services and applications on your system and then carry out the steps below:

Initially, you must open your QuickBooks application and move directly to the Lists > Templates alternative.
Right after this, you need to choose a template and click the Open Forum alternative.
Done till this? Now, you must repeat the above steps till you encounter an error in the template.
Now, you must close the forum and continue selecting the template with an error from the Windows template.
Finally, your last step is to choose the edit option to edit the templates. If the QuickBooks update error C 387 still exists, use the Re-image Tool.

#5 Troubleshooting Method – Install the Re-image Tool

If the above steps have failed to fix the error code C=387 in your QuickBooks, you must install the Re-image tool. This tool basically enhances your computer’s speed and performance, and this may help you fix the company file-related issues as well. So, let’s continue with the steps below:

Of course, first, you need to download and install the Re-image tool on your computer.
Save the downloaded installer file for the tool on your computer’s desktop.
Once saved, double-click the file and hit the Install it option to proceed with the installation procedure.
In the next step, you need to unbind the checkbox and let the tool automatically start scanning the respective issues, triggering QuickBooks error code C=387.
Right after this, you can also download and upgrade your QuickBooks company files using this Re-image tool.

How Can Users Avoid Facing QuickBooks Error C=387 in the Future?

After rectifying any QuickBooks error, you must have been thinking about how you can avoid the same error again to occur in the future. Similarly, to avoid QuickBooks error C=387 later again, we suggest you keep in mind the following precautions:

Make sure your QuickBooks application is updated with the latest released updates.
There must be no hard drive corruption or issues.
Always update your Windows Operating System to avoid any compatibility problems.
Ensure the correct hosting settings in your QuickBooks Desktop software.

Let’s Wrap Up..!

On wrapping up, we hope the above information has helped you troubleshoot the QuickBooks error C=387. However, if you still have any confusion regarding the error or facing the same issue after applying the methods above, it’s better to contact QuickBooks support team. You must ping us via Live Chat Support, and ask for professional help from our technicians.

Frequently Asked Questions (FAQ's)

Question 1 - What actions to take and fix QuickBooks Desktop errors?

Ans: The following actions can help you fix the errors in QuickBooks Desktop:

Run the QuickBooks Install Diagnostic tool.
Take help from the QuickBooks File Doctor tool.
QuickBooks can be used to rebuild data and verify data utilities.

QuickBooks Error C 387 (Effectively Simple Techniques)