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Looking for QuickBooks customer help to encounter QuickBooks Error H505? Here’s what you know about the error code, its possible reasons, and troubleshooting steps.

QuickBooks is a powerful accounting software that helps businesses to store and manage their business accounting data efficiently. Besides, it allows multiple users to access to work on the QuickBooks company file to enhance workflow and productivity. However, an annoying error code, QuickBooks error H505, can appear on your screen when working in a multi-user mode. When you try to access a company file in a multi-user environment, an error message appears on your screen:

QuickBooks Error H505 (Error Message)

Error Description: This company file is on another computer, and QuickBooks needs some help connecting.

QuickBooks Error H505 (Error Message)

There can be a variety of possible factors that can cause this error to roll out. To resolve the QuickBooks error code, you need to know those possible factors. Let’s find out!

Also Read – Fix QuickBooks Error H202

About QuickBooks Error H505

Error code H505 in QuickBooks Desktop takes place when a user tries to access a file located on the other computer in multi-user mode. Lack of proper setup or establishment is the main reason behind the arrival of the error. It means you need additional installation or setup to get rid of the error. All the issues of the H error code series are related to the hosting setting problems. Only the server computer can host the company file. If hosting is enabled on the other computers, you can get the error message on your screen.

What Makes QuickBooks Error H505 to Appear On Your Screen?

Below is the list of the reasons that can cause this QuickBooks Company file access error code H505 when working in a multi-user environment:

  • Firewall obstructing the incoming and outgoing communication to the company file.
  • When hosting is not properly configured in multi-user mode.
  • QuickBooks Database Server Manager is not scanning the files and folders in the program.
  • Missing or damaged network data (.nd) file.
  • The inability of QuickBooks to trace the IP address of the computer can also cause QuickBooks error H505.
  • Erroneous DNS settings.

If you are not able to detect the exact reason behind the error, reaching out to the QuickBooks help desk can be useful. You can describe the symptoms of the errors to get relevant assistance.

What Are the Main Symptoms of QuickBooks Error Code H505?

QuickBooks error H505 can be determined by the below-given symptoms:

  • Trouble in opening the QuickBooks company file in multi-user mode.
  • An error message appears on the screen that suggests that the company file you are trying to access is already open on another computer.
  • An active program window in QuickBooks crashes on the arrival of the error.
  • System crashing every now and then.
  • Windows freeze or become unresponsive.
  • You may not be able to access the file stored on the server.
  • QuickBooks error message with code H505 arrives on the screen.

How to Eliminate QuickBooks Error Message Code H505?

Solution 1: Use QuickBooks File Doctor

QuickBooks File Doctor is an efficient tool that can repair damaged company files in the QuickBooks software. A damaged QuickBooks company file is also one reason that can block your access to the file. To use the tool:

  • Download QuickBooks Tool Hub and save it to your Desktop.
  • Now open the tool from its location and select Company File issues.
  • Next, you need to open the QuickBooks Tool Doctor to troubleshoot the issue.
  • Run QBFD Tool and wait until it repairs the damaged file. The time varies based on the company file size.
  • Once the repair process is done, try to open the company file again to check if the QuickBooks error H505 is fixed. If it persists, try the next solution before contacting the QuickBooks help desk.

Solution 2: Verify the Server Services

The next solution you can follow to resolve the QuickBooks error code H505 is verifying the server services. Below are the steps you can follow to verify the server services. 

  • Firstly, run the Windows command on your PC by pressing the “Windows +R” keys together.
  • Thereon, type “services.msc” in the search box and then click on the “OK” option.
  • Under the new window, double-click on the “QuickBooks DBXX” option.
  • After that, select the “Startup Type” as the “Automatic” option and make sure that the service status is either selected as “Running” or “Started” option.
  • Then switch to the “Start” tab, followed by a click on the “Recovery” option.
  • Moving ahead, select the restart service option for the first, second, and subsequent failure options.
  • Now, save the updated changes by clicking on the “Apply” > “OK” option.
  • At last, repeat the procedure for the QBCFMonitorService.

Thereon, examine if the QuickBooks error code H505 has been resolved or not. If this method didn’t help you resolve the error, then jump to the next solution.

Solution 3: Verify the Hosting

Error H505 is closely related to the hosting of the company file. You need to confirm that the system intended to host the file has hosting enabled on it. Besides, it fulfills all the configuration requirements to host the file. Once done, you need to confirm that hosting is not enabled on the other computers except the server computer. In such a case, you will get an error message that will tell you that the file is open on another computer. After verifying the hosting, try to open your company data to check the status of QuickBooks error H505.

Solution 4: Configure the Windows Firewall Port Settings

Configuring the windows firewall and security settings for the QuickBooks desktop application can be a solution for getting the error fixed. Here are the steps to easily configure the windows firewall port settings. 

  • Commence this process by opening the windows run command on your PC.
  • In the search field, type “Control Panel” and then click on the “OK” option.
  • Under the control panel settings, select the “System and Security” option.
  • The next step is to click on the “Firewall and Network Protection” option.
  • After that, click on the “Advanced Settings” option and select the “Inbound Rule” option. 
    Now, click on the “New Rule” option, select a port, and click on the “Next” option.
  • Here, you must ensure that you have selected the TCP option and then provide the port for the version of QuickBooks desktop which you are using.
  • Followed by the above steps, click on the “Next” option and restart the QuickBooks desktop application.

Now, try to perform the same task in which you initially faced the QuickBooks error code H505. If you still face the error code H505, jump to the next solution.

Solution 5: Add QuickBooks to the Firewall Exception List

Adding the QuickBooks software to the firewall exception list can help you to fix many small bugs and errors with the software. Below are the steps you can follow to accomplish the same.

  • First of all, navigate to the control panel settings on your PC.
  • After that, click on the “Firewall Settings” option.
  • Under the firewall settings window, click on the “Allow a Program” option.
  • Add the QuickBooks DBXX version to the exception list and save the updated changes.
  • At last, restart your computer and launch the QuickBooks desktop application. 

At last, restart your computer and launch the QuickBooks desktop application. 
Once you are done with the above steps, check for the presence of the QuickBooks error code H505. If you still face the error code, try the next solution.

Solution 6: Run the QuickBooks Database Server Manager on Server System

The QuickBooks database server manager can help you to fix many errors and issues with QuickBooks. Here are the steps you can follow to run the QuickBooks database server manager tool on your PC to resolve the errors. 

  • First of all, run the latest version of QuickBooks tool hub ( on your PC.
  • Thereon, click on the “Network Issues” option, which is available on the left side of the screen.
  • Now, click on the “QuickBooks Database Server Manager” option on your PC.
  • If you can see the company’s file folder, click on the “Start Scan” option. If you cannot see the file, manually select it by clicking on the “Browse” option.
  • Followed by the above steps, click on the “Start Scan” option.
  • With this effect, the QuickBooks database server manager will start the scanning process on your PC and will automatically fix all the firewall permissions.
  • At last, once the process gets finished, then click on the “Close” option. 

After completing the above steps, try using the multi-user mode in QuickBooks. After following all the solutions mentioned above, the QuickBooks error code H505 will be resolved at this stage. 

Final Words!

The simple solutions described in this post helps in the resolution of QuickBooks error code H505. However, if you need any additional assistance at any point of troubleshooting, look for QuickBooks customer help to keep this technical annoyance at bay.

Frequently Asked Questions

1.Is there any particular error series that is similar to QuickBooks Error H505?

Yes., along with QuickBooks Error H505, there are three more errors in the ‘H’ series. They are H101, H202, and H303. All these problems fall in the same category because they have one thing in common. Error H101, H202, H303, and H505 are all server-related issues. Each of these problems has its own troubleshooting fix that you can follow to get rid of them. However, you will find some common solutions to these issues.

2.What is something that I need to keep at the top of my head about QuickBooks Error H505?

If you are irked with QuickBooks error H505, make sure to remember the following:

  • Remember that it can only be a QuickBooks Desktop version or license manager hosting.
  • To ensure that, you need to download that particular version of QuickBooks from Intuit’s official site.
  • Make sure you have QuickBooks installed on the host computer.
  • Also, ensure that you deploy QuickBooks on the system. Without this, you will not be able to switch from single-user mode to multi-user mode.

3.Which version of Windows faces QuickBooks error H505 the most?

Although you can encounter QuickBooks error H505 on any version of Windows, it is usually found in Windows XP, Vista, and Windows 7. Users working on QuickBooks in these Windows complain about this issue the most. The reason behind this could be using an older Windows version. You can try and get the latest Windows version, and this might resolve the issue.

4.Suggest some troubleshoots for QuickBooks Error H505?

Here is a list of some techniques that you can use to fix QuickBooks Error H505:

  • Use QuickBooks File Doctor Tool
  • Create a new folder for the QuickBooks file
  • Enable company file access in the new company folder
  • In addition to that, make necessary edits to firewall port settings
  • In addition to that, make changes to QuickBooks hosting settings
  • Install and use QuickBooks Database Server Manager
  • Also, audit server services for QuickBooks

5.Can I stop multi-user hosting in QuickBooks?

Yes, you can stop multi-user hosting in QuickBooks Desktop. Follow these steps to do so:

  • Open QuickBooks Desktop and go to the menu bar.
  • Here, click on the File menu and look for the Utilities option.
  • Lastly, from the drop-down list, select Stop hosting multi-user access, and you are done.


Let’s unleash the fantastic features of one of the best accounting software available in the market. QuickBooks is famous among the medium class business as it offers various attractive features like accounting tasks, payroll system, payment of bills, and taxes. It has changed the way of working for entrepreneurs performing accounting and business transactions. 

Like other software, QuickBooks also encounters technical bugs. One can employ the QuickBooks Component Repair tool to resolve the error. Users trust QuickBooks because it has high-tech features and functionalities. But when we talk about algorithms, codes, and technology, users sometimes face unwanted disturbance. To fix QuickBooks Installation errors immediately, you must dial the QuickBooks support number to fix it instantly.

Unique Features of QuickBooks Component Repair Tool

QuickBooks Component Repair Tool is used to fix QuickBooks common errors. It is a specific tool designed to handle all problems occurring with .Net Framework and the other Windows components and requires running QuickBooks desktop. The fantastic feature of this tool is that it requires no configuration and scans the details automatically for repairing them. Here is the list of some errors fixed by the QuickBooks Component Repair Tool.

  • Installation problems
  • Framework
  • Microsoft MSXML
  • Microsoft Visual C++
  • Microsoft.net
  • Microsoft components related bugs
  • Error code 1603
  • Error code 1935

Users can download QuickBooks Repair Tool without paying any charge. Several users identify the procedure to download, install and utilize this tool. 

Methods to Download QuickBooks Component Repair Tool

Here are few steps listed below to download QuickBooks Component Repair Tool.

  • Shut down all active programs that require access and restart your desktop
  • After that, download the QuickBooks component repair tool
  • Double-tap on the downloaded file to execute the program. Then, reboot your desktop after running the tool

You can download QuickBooks component repair tools after following the above troubleshooting methods.

Methods To fix common QuickBooks installation errors

It’s always better to have prior knowledge about this as it will facilitate you to resolve the mistakes quickly and efficiently. Here we have listed some troubleshooting ways which you can apply to solve this standard installation error.

Method 1: Use QuickBooks Installation Diagnostic Tool 

  • Firstly users need to download and install Quickbooks Installation diagnostic Tool
  • Save the file on the desktop with the identifiable name  after the completion of the download
  •  Now shut down all the open windows and then execute the QuickBooks Diagnostic Tool
  • Finally, reboot your computer and verify the changes in your PC

Method 2: Install the latest version of Windows

It’s imperative to download the latest version of MS window as it will give new and fr4esh fixes concerning Visual C++, .Net Framework, and MSXML. Thus it is advisable to install the newest version of the update on the window to ensure the swift and smooth flow of QuickBooks and its features.

Method 3: Check the error manually with the Microsoft component

Users need to download the QB Installation Diagnostic Tool to fix and stop all installation errors with QuickBooks accounting software. If it stops working, then the user can follow these steps to rectify the mistake up to a great extend.

  • Repair Microsoft.NET framework
  • Repair Microsoft MSXML manually

It is advisable to try all these manual tasks as they act as advanced Windows professional experts. Users can follow the steps mention in the guide on QuickBooks to resolve the error.

Step 1: Repair Microsoft .NET framework

QuickBooks connects with web applications by using Microsoft’s .NET framework. If the .NET framework is malfunctioning, the user may receive various errors such as 1603, 1722, 1903, and 1904. In that condition, the user can apply these steps to solve the error.

  • The first step is to start with the downloading of QuickBooks Repair Tool
  • Then save the file on the desktop when prompted on the interface
  • Now close all the running windows and applications on your PC and select  QBInstall_Tool_v2.exe
  • After the completion of the process, reboot your computer and check the changes and resolution of the error

Step 2: Repair Microsoft MSXMLmanually

Microsoft MSXML may cause Quickbooks not to function. The following steps can be taken to fix this:

  • Firstly users need to register for MSXML DLL files
  • Now uninstall MSXML6.0
  • Then reinstall MSXML 6.0 
  • Under the above step, download and install MSXML 6.0 SP1
  • The final step is to fix MSXML 6.0

Intuit QuickBooks Component repair tool inspects the error in your QuickBooks software for proper repair. QuickBooks is leading accounting software, but like any other software, it isn’t free from errors. To fix the error, sometimes users can employ the QuickBooks Component repair tool to inspect and fix the QuickBooks installation error.  However, a professional QB installation or IT expert is recommended for an accurate QB installation. We offer the best QuickBooks customer service team to be helpful when dealing with QB error codes to the best.

QuickBooks error 15106 is a common error in the program that comes from 15XXX series of errors. This error series mainly affects the update process of the application, and when it occurs, you may not be able to update QuickBooks or payroll. When updating QuickBooks payroll, you can receive an error message on your screen that reads:

Error 15106: The update program is damaged.

QuickBooks Error 15106

This error mainly occurs due to the lack of administrative rights or Firewall restrictions blacking an update process. However, there can be multiple factors behind the error. Somehow, users might face trouble in dealing with the error, and that’s why we are here to help you. In this post, we are going to cover complete information about how to get the error resolved. So, if you want detailed information on QuickBooks error code 15106, read the full post.

Get instant and professional assistance to resolve error code 15106 in QuickBooks by calling our experts at 1(855) 603-0490.

What Is QuickBooks Error 15106 When Updating QuickBooks Payroll?

Windows Installer is important software that helps the install, uninstall and update process of QuickBooks and its update process on Windows OS. However, when it gets damaged or corrupt, you may not be able to update the QuickBooks as it starts giving errors. This QuickBooks error code is closely related to the damaged Windows Installer. Error 15106 crops up on the screen due to a damaged Installer when you try to update the payroll. When the error occurs, you need to take the necessary steps to suppress the possible factors and complete the update process without any obstacles.

What Are The Possible Reasons Behind QuickBooks Payroll Update Error 15106?

QuickBooks error 15106 can take place due to a number of the possible factors as stated in the below-given list:

  • Partial installation of the QuickBooks application where the important components are missing, which are required in updating the program.
  • Your WebRoot antivirus program perceives QuickBooks Installer as a potential threat and blocks it.
  • When you try to update the QuickBooks with insufficient administrative rights.
  • Windows UAC settings are set to High, interfering with the update process.
  • Incorrect antivirus or anti-malware application settings can also hinder an update process causing QuickBooks error 15106.

Ways To Troubleshoot QuickBooks Error Code 15106

Stuck in the middle of the QuickBooks Payroll update? The below-described solutions can help you in the error resolution when followed carefully:

Solution 1: Login As An Administrator

  • Click the Start button and then select Control Panel.
  • Alternatively, you can open the run window (Windows + R) and type Control Panel, then hit Enter.
  • Next, select User Accounts and Family Safety and then hit on User Accounts.
  • After that, you need to click Manage another account and enter the admin password.
  • You can easily locate the type of account right below the name of the account. If it is an administrator account, jump to the next solution. If not, ask your IT administrator to provide the administrative password to the user getting an error when updating QuickBooks payroll.

Solution 2: Reset QuickBooks Updates

If the error persists after opening QuickBooks with the administrative rights, reset QuickBooks updates by following the below-given steps:

  • Launch QuickBooks and select Update QuickBooks located underneath the Help tab.
  • Now from under the Options tab, select Mark all.
  • Select Save and then go to the Update Now tab.
  • Checkmark the box for Reset Update now and hit Get Updates.
  • If you are still getting the error 15106 in QuickBooks Desktop, move to the next solution.

Solution 3: Repair Damaged Installation of QuickBooks

A partial or damaged installation of the QuickBooks application can also promote error 15106 when updating the QuickBooks application. Repairing the QuickBooks installation can help you in the error resolution.

  • Press Windows + R keys together and type “appwiz.cpl” in the Run box, and hit Enter.
  • When Uninstall or Change a Program window opens, locate and double-click QuickBooks.
  • Select Change/Remove and then hit Next.
  • Make sure that the Repair option is selected and then hit Next.
  • Click on Repair, and it will start the repairing of QuickBooks installation crucial for the resolution of QuickBooks error 15106.
  • If you see an error message “ File in use,” select Ignore and then move ahead with the Repair.
  • Wait until the repair process is complete, and then open the QuickBooks program.
  • In the end, select Install Now; when QuickBooks has recently downloaded an update window appears on the screen.

Final Words!

This post can help you in efficient troubleshooting of the payroll update error 15106 in QuickBooks. For further assistance, you can contact our QuickBooks experts by dialing our QuickBooks helpline number.

Are you looking for the steps you need to follow to start the customer transaction workflow in QuickBooks Desktop? If yes, then this blog post will guide you in this direction. Here, you will find the steps you need to follow while starting off the customer transaction workflows and even different ways to track the transaction.  This workflow can help in organizing cash flow, tracking sales and receivables. However, if you need further assistance, you can reach out to QuickBooks Desktop support to offer the best support service.

Workflow 1 – Invoice -Payment Deposit

You must follow this workflow when provided with a product or service, and your customer plans to pay later. Once your customer has paid, you can easily record QuickBooks’ payment to close the customer’s invoice or even reduce the balance.

  • The first user should create an invoice
  • Then you need to record the invoice payment
  • At last, deposit the customer’s payment

Workflow 2 – Sales Receipt Deposit

You should go for this workflow when your customer pays you on the spot for any product or service.

  • First, create a sales receipt
  • Then you need to deposit the customer’s payment

Workflow 3 – Estimate – Invoice – Payment – Deposit

You need to follow this workflow, also called progress invoicing, when working on projects or jobs for the customers. You can use an estimate like the quote, bid, or proposal to track the materials, labor, and additional expenses used in the project. After that, you can invoice your customer once the project is completed.

  • Here, you need to create and send the project estimate to the customers
  • After that, you should create an invoice from the estimates
  • Also, record the invoice payment
  • At last, you need to deposit the customer’s payment

Workflow 4 Sales Order – Invoice – Payment – Deposit

You should follow this workflow when the customers order an item that is not there in your stock at the moment. This way, you will know what products you have to buy from your vendors to complete the customer’s order on time.

  • You first need to create a sales order for the items that are on the backorder
  • Then you have to create an invoice from the sales order
  • You need to record the invoice payment
  • At last, you need to deposit the customer’s payment

Workflow 5 – Estimate – Sales Order – Invoice – Payment – Deposit

You need to follow this workflow when you need to complete a project but don’t have complete materials on your hand yet. You can create the sales order from the estimate for tracking the items on backorder. Then, create an invoice from the estimate after the completion of the project.

  • You first need to create and send a project estimate to your customer
  • Then create a sales order from that estimate
  • After that, you have to create an invoice using the sales order
  • Now you need to record the invoice payment
  • Deposit the customer’s payment

Workflow 6: Statement Charges – Finance Charges – Statement – Payment – Deposit

You must go with this workflow when you regularly charge your customer for items but are invoicing them periodically. You can skip creating the invoice for each charge, and then your customer can pay their accumulated charges in a total amount.

  • You need first to create your customer’s statement charges
  • Then you have to assess the finance charges
  • After that, create and send the billing statement to the customer
  • Then you must record the payment that is received
  • At last, deposit customer’s payment

If you find it challenging to understand this workflow, then you don’t need to think twice before calling QuickBooks technical support to avail their help. You can avail the expert’s guidance of a technical professional to resolve the query faced by QuickBooks users.

Read Also : Quickbooks error H202

A journal entry in QuickBooks has two terms in the accounting definition, i.e., a debit and credit entry. According to the rule, the addition of the debit column is equal to the credit column. QuickBooks online saves the transactions in the register or account book as the journal transactions. Enter the Journal entry in the trades when you have to

  • Send money between income and expense accounts
  • Transfer money from an asset, liability or an equity account to the income or the expense account
  • If you require to mention debits and credits in Journal or the Ledger book.

You have to concentrate on how to create a Journal Entry and other essential points related to it. So, let’s start. If you face any problem in Journal Entry in QuickBooks Online, you must call QuickBooks support to fix it.

What Do You Mean By QuickBooks Journal Entry?

A journal entry is an accounting transaction posted directly to the organization’s general ledger. QuickBooks journal entries allow you to adjust transactions post entries.

Journal Entry in QuickBooks Image

The procedure is easy, but you can create a single entry for a customer at a time. If you wish to make changes for various customers, you are required to post separate entries.

What are the Rules to Create Journal Entry in QuickBooks Online?

QuickBooks journal entries are performed for income tax provisions, depreciation entries, and loan interest adjustments. There are various conditions to enter journal entries. These rules are mentioned below.

  • Include one account receivable or accounts payable type entry
  • Use accounts receivable or payable on the second line of the journal entry
  • Accounts payable or receivable type entry will require a customer or vendor
  • Never make Journal entries to Inventory or Payroll accounts.

Procedures to Create A Journal Entry in QuickBooks Online

Discuss with accounting professionals for learning and assistance. If you still don’t know which account requires the debit and credit transaction, follow the below instructions properly. Go through the below steps to create a Journal Entry in QuickBooks Online.

  • Move to the top and choose “Plus icon”, and press the “Journal Entry” option
  • Now, mention “Transaction date” in the “Journal Date Field.”
  • Keep a “Journal Number” of the transaction in the report so that you can identify the transaction
  • Fill the first distribution line
  • Accounts – The accounts in the Charts of Accounts
  • Journal Code ( For France only) – Mention the journal code attached to the report. It is necessary to add a New Journal Code. You require to use the same Journal Code linked to the Debits and Credits accounts transaction
  • Debits or Credits – The first in line is Debits. You can see the transactions in the recent transaction report. Look if the debit has changed as per the choice or after you saved the transaction.
  • Description – You require to mention a description to look at transaction details on reports
  • Name – Select a customer, vendor, or employee attached to the line if any
  • If the total number of “Debit Column Entries” is not equal to the sum of “Credit Column Entries”, then fill the “Distribution line” until both transactions become equal.
  • Choose to create a recurring “Journal Entry Schedule”.
  • Save” transaction.

After going through the above procedures, if any trouble you face, then you must dial the QuickBooks technical support number to get the appropriate steps to enter Journal Entry in QuickBooks Online.