All About QuickBooks POS IP Response Error and How To Fix it

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A transaction is a very important part of accounting, and any hindrance in the payment process can be big trouble. Most of the transactions are done through electronic means, and while using the QuickBooks accounting application, users might encounter an error message there, and the transaction remains incomplete. This error is termed where payment gets declined. Here we will discuss QuickBooks POS IP Response Error and how you can fix this error, along with all the important details.

QuickBooks POS (Point of Sale) is an application launched by QuickBooks which helps small retail businesses that are selling their products in-store and online to merge all their inventory and sales in one place and easily manage their business transaction. Read the article to learn more about POS IP Response Error and how you can resolve it. 

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Why do QuickBooks POS IP Response Error Occur

The major possible reason for QuickBooks POS IP Response Error is poor internet connectivity, due to which the transaction gets timed out, and payment is declined. Another possibility due to which this has occurred in your system can be your browser history due to the server detecting some suspicious activity, due to which there can be a chance of your account getting compromised.

How Can I Fix POS IP Response Error in QuickBooks 

You can take the following measures in order to fix QuickBooks POS IP Response Error in your system:

Sign In and Sign Out of your QuickBooks Account

  • You need to log in again to your QuickBooks account, and after that, try to make another transaction. Follow the given steps to sign out of your QuickBooks account:
  • Open QuickBooks and then select the File option.
  • Choose setup Interview and select payment. 
  • Select Sign Out and then Sign In again.

Also Read – Fix QuickBooks POS Error Invalid Product Number

Clear the Browsing History, Cache, and Cookies of your Web Browser

Follow the given steps in order to clear your browsing history

  • Open your web browser and then settings.
  • Go to the history, or you can directly open a new tab and press “Ctrl+H”.
  • Clear all the history by selecting “All-time”
  • While deleting history, make sure you delete all Temporary Internet Files, cookies, and form data. 

Add QuickBooks to your trusted website in your web browser

Sometimes transactions get declined because the web browser might consider QuickBooks as a suspicious website. You need to add the QuickBooks/Intuit website as a trusted web browser.

  • Open your web browser and select settings.
  • Choose “Internet Options,” and under the security tab, choose trusted sites.
  • Select the Sites button and add the “” address.
  • Select Add and choose Close. Make sure you have unmarked the box marked as “Require server verification (https:) for all sites in this zone”

Lower User Account Control (UAC) settings 

  • Open Control Panel, and under “System and Security,” choose the Action Center.
  • Choose the option “Change User Account Control Settings” and slide the bar to Never Notify.
  • Click OK to save changes.

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Uninstall and Reinstall QuickBooks Point of Sale

Sometimes the QuickBooks POS Error can occur because of any technical error of the software itself. For that, you need to uninstall QuickBooks Point of Sales, Relocate the related folders containing POS data, and install the software again. The steps for this are listed below:

Uninstall QuickBooks POS

  • Open Control Panel from “Program and Features.”
  • Select QuickBooks Point of Sales from the list of programs.
  • Right-click on it and select “Uninstall.”

Relocate and Rename all Point of Sales Files and Folder

After that, you need to relocate all the POS data files to the desktop or any other location on your computer. We might suggest that you rename these data files. Path for QuickBooks data files are listed below:

  • C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX
  • C:\Program Files (x86)\Intuit\QuickBooks POS XX
  • C:\Program Files (x86)\Common Files\Intuit\Entitlement Client\v8
  • C:\ProgramData\Intuit\QuickBooks Desktop Point of Sale 18.0

Once you have relocated the files, reinstall the QuickBooks POS from the official intuit website.You also need to delete QBPOSDBSrvUser Windows users for that steps are listed below.

  • Open Control Panel, select User Account, and choose to Manage another account.
  • Click continue from the user account window, choose QBPOSDBSrvUser, and select Delete.
  • Restart your system

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Steps to Reinstall QuickBooks POS

First, you need to visit the download and updates page to download the QuickBooks POS installation file, then follow the given steps:

  • Open the installation file from the download.
  • A download wizard will appear on the screen, in which you have to select “Next.”
  • Choose whether you need to install QuickBooks on this system or you need to have QuickBooks POS on more than two computers by clicking “Two or more computers.”
  • If you are selecting “Two or more computer,” then select the type of workstation this system will be:
    • Server Workstation (Main station which holds company data)
    • Client Workstation (Used as a cash register)
  • Now select installation and activate QuickBooks Point of Sale

Use Clean Up Company Data Utility to clean company data

Clean up Company Data is an option available in QuickBooks that helps to repair transactions and indicates various damage in your company file. In order to run clean company data, follow the given steps

  • Open QuickBooks, and under the File option, open Utilities. 
  • Choose Clean up Company Data. 
  • Select “Compress Data,” after which a warning message will appear, for which you need to select OK. 
  • You need to select the list you want to remove from the company file (History Documents, Non-history documents)
  • A window will appear on the screen on which you need to select “Clean Up” and wait until the cleaning is completed. 


We hope that from the information provided above you can easily resolve QuickBooks POS IP Response Error. In case this error still occurs, then you can contact our experts through live or you can mark a mail and we will revert on it ASAP.

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