Change direct deposit PIN in QuickBooks Desktop Payroll

Jan 10, 2026

Admin |

Estimated Read Time : 5 MIN

Personal Identification Number is your company’s password for your Payroll Service. If you are looking to change your PIN for any reason, including security reasons, this guide is for you. PIN change could be tricky sometimes. Some of the QuickBooks users faced this issue and reached out to our QuickBooksupportnet team to fix the error.

Change direct deposit PIN in QuickBooks

Understanding the frequent concerns on this matter, we crafted this guide loaded with solutions so that you can change your direct deposit PIN in your QuickBooks software. However, if the situation is complicated and PIN change is not possible, you can reach out to our QuickBooksupportnet’s team 24/7. As of now, we have shared two methods below that are accepted as time-tested solutions. Apply the method(s) below to reset the direct deposit PIN:

3 Methods to Change Direct Deposit PIN in QuickBooks Desktop Payroll.

Method 1: Change your PIN in the Send Payroll Data window

  • Sign in to your QuickBooks company file as Admin.
  • Click on Employees and then Send Payroll Data.
Send Payroll Data
  • Click on Send in the Send/Receive Payroll Data window.
  • Select Forgot your PIN in the Payroll Service PIN window.
  • Click OK and create a new PIN.
  • Finally, confirm it and select Submit.

Method 2: Change your PIN in Payroll Account Maintenance Pages.

  • Ensure to change your current PIN while you change your payroll service PIN in Account Maintenance Pages.
  • The system you are working in will prompt you to change your current PIN and create a new one.
  • To inform you, make sure that the PIN must be 8-12 characters with at least one letter and one number. Note:- Special characters are not allowed.

QuickBooks Desktop Payroll Basic, Standard, and Enhanced

  • Click on Employees.
  • Select My Payroll Service and click on Account/Billing Information.
  • Sign in to your Intuit Account.
  • Now, click on the Payroll Details section.
  • Click on Update PIN under Payroll service PIN.

QuickBooks Desktop Payroll Assisted

  • Click on Employees.
  • Select My Payroll Service and click on Billing/Bank Information.
My Payroll Service
  • Now, click on Change next to My PIN in the Service Information section.
  • Enter your old PIN and then create a new PIN.
  • Finally, confirm it and select Submit.

Method 3: Change your PIN in the Send Payroll Data window

  • Download the Direct Deposit PIN reset form and complete the details.
  • You need to have the Primary Principal or Secondary Principal sign in the form.
  • Additionally, you need to have a photocopy of the primary or secondary principal’s government-issued ID.
  • Contact QuickBook Support Net support to submit the form, and ID via Intuit File Exchange.
Change your PIN

After you receive an email from Intuit, contact us at +1(866)500-0076 so that we can generate a PIN for you.

How to upload your files in the Intuit Files Exchange for PIN Change?

Launch a browser and visit https://intuitb2b.my.salesforce-sites.com/FilesExchange

Note:- If you found that the Sign in option is grayed out, it means the browser you are using is not supported by Intuit. In such a case, you need to try a supported browser.

  • In the Case field, Email and PIN, you need to enter the Case number.
  • Accept the Terms of Service and click on Sign in.
  • Select + and then Upload.
Upload
  • Drag and drop your file, or you can also use Browse your device to find your file.
  • Click on Upload.
  • When you get your file(s) uploaded, click on Close and make an exit.

Conclusion

Changing the direct deposit PIN can be tricky in QuickBooks Desktop Payroll. The methods we shared in the QuickBooks guide are top-rated to change the direct deposit PIN in QuickBooks Desktop Payroll. However, if you are not able to change the PIN due to any issue, contact our QuickBooks expert from QuickBooksupportnet. Dial us at +1(866)500-0076 or fill out the form, and our representative will reach out to you.

Frequently Asked Questions on Change Direct Deposit PIN in QuickBooks Desktop Payroll.

1. Why do I need a PIN for Direct Deposit?

The PIN is a security measure to keep your Direct Deposit information safe. It helps confirm that only you can access and update your Direct Deposit details.

2. I forgot my Direct Deposit PIN. What should I do?

If you forgot your PIN, you can reset it directly in QuickBooks. Just follow the steps in the Manage Direct Deposit PIN section, and you’ll be able to choose a new one.

3. What happens if I enter the wrong PIN too many times?

If you enter the wrong PIN multiple times, QuickBooks might temporarily lock you out of Direct Deposit access for security purposes. If that happens, you will need to reset your PIN.

4. Do I need to update my PIN if I change my bank account?

Yes, you will need to update your Direct Deposit PIN if you change your bank account details in QuickBooks. This is to keep everything secure and ensure your payments go to the correct account.

About The Author

Lana Creston

Lana Creston is an experienced technical and accounting writer with a total of 9 years of experience. She currently works on QuickBooks accounting and technical guides at QuickBookSupportNet. Lana has a passion for reading and writing about various technical topics, especially exploring new accounting methods and software, while continuously expanding her expertise in the ever-evolving field of finance and technology.

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