A Detailed Guide to Resolve QuickBooks Error Code 1317 

QuickBooks error code 1317 is an installation error that may occur when attempting to install a new version of QuickBooks Desktop or its updates. You might encounter a warning message on your screen indicating that the software or updates cannot be installed due to this error.

This issue typically arises from conflicts with the Windows operating system, its components, internet connectivity issues, or problems with your computer’s functionality. In this comprehensive guide, we will explore the root causes of QB error 1317 and provide step-by-step troubleshooting solutions to resolve it. Follow the guide carefully to ensure the error is fixed effectively.

What Causes Install Error 1317 in QuickBooks?

Explore the list of potential factors that trigger install error 1317 in QuickBooks Desktop. 

• Too many active processes or programs on your computer
• General internet connection problems
• Outdated Windows
• Damage or corruption in Windows components
• Incorrect installation or damaged program files
• Insufficient permissions to install software or updates
• Various programs or services may interfere with the QuickBooks installation

Top 7 Methods to Troubleshoot QuickBooks Error Code 1317

After identifying the root causes, follow the steps below to troubleshoot QuickBooks error 1317 when installing QuickBooks or software updates.

1. Restart your computer 

Restarting your computer closes running programs and processes, clears active memory, and gives it a fresh start. This resets the state of both hardware and software, thereby resolving any issues that may be interfering with software installation.

2. Update Windows 

Ensure that Windows is up to date and compatible with the software you’re running, such as QuickBooks Desktop, to facilitate easier installation and improved performance.

• Press the Windows logo key. 
• In the Windows search, type Settings > Enter. 
• Select Windows Update from the left pane.
• Click on Check for available updates. 

• If the updates are available, hit Download & Install.
• When done, restart your computer to apply the updates.

3. Manually fix Windows components

For a smoother installation and proper functioning of the software, Windows components play a crucial role. Repairing these components can help resolve QuickBooks error code 1317.

a. Repair or reinstall Microsoft .NET Framework

The steps below are only applicable for Windows 10 or later:

• Close all running applications.  
• Click the Windows Start button.  
• Search for Control Panel and open it.  
• Navigate to Programs and Features.  

• Click Uninstall a Program (no uninstallation occurs).  
• Select Turn Windows features on or off.  
• Locate .NET Framework in the list.  
• Verify settings for .NET Framework 4.5 (or higher) and .NET Framework 3.5 SP1.  

Note: Steps to address issues with .NET Framework 4.5, 4.6, 4.7, and 4.8 are identical.

Check NET Framework 4.5 (or later)

If you haven’t selected the .NET Framework 4.5 (or later) checkbox:

• Mark the checkbox for .NET Framework 4.5 (or later) to turn it on. 
• Click OK to save the changes. 
• Restart your computer.

If you have already selected the .NET Framework 4.5 (or later) checkbox:

• Mark the checkbox for .NET Framework 4.5 (or later) to turn it off. Don’t enable the settings. 
• Hit OK to save the changes. 
• Restart your computer. 
• When signed back in to Windows, follow the same steps to turn on .NET Framework 4.5 again. 

Check NET Framework 3.5 SP1

If the .NET Framework 3.5 SP1 option isn’t selected:

• Mark the checkbox for .NET Framework 3.5 SP1 to turn it on. 
• Click OK to save the changes. 
• Restart your computer. 

If the .NET Framework 3.5 SP1 option you selected already:

• Mark the checkbox for .NET Framework 3.5 SP1 to turn it off. Don’t turn the settings back on. 
• Hit OK to save the changes. 
• Restart your computer.
• When signed back in to Windows, follow the above steps to turn .NET Framework 3.5 SP1 back.

If you still see QuickBooks error code 1317 when installing, reach out to an IT professional or Microsoft. The issue may be related to your operating system, not QuickBooks.

b. Repair Microsoft MSXML

64-Bit Operating System: Register MSXML

• Click the Windows Start menu, type cmd.
• Right-click CMD and choose Run as Administrator.  

• At the C: prompt, type cd\windows\syswow64 and press Enter.  
• Type regsvr32 MSXML6.dll and press Enter.  
• Install QuickBooks Desktop.  

32-Bit Operating System: Register MSXML 

• Press Windows+R to open the Run command.  
• Type cmd and press Enter.  
• Type regsvr32 MSXML6.dll and press Enter.  
• Install QuickBooks Desktop.  

If the issue persists, consult an IT professional for help.

4. Repair QuickBooks Desktop 

QuickBooks error 1317 can occur due to incorrect installation or damaged files. Repair the software using the tools in the QuickBooks Tool Hub.

a. Run Quick Fix my Program 

The Quick Fix my Program will shut down all the processes in the background that QuickBooks uses and run a quick repair to the program. 

• Open the QB Tool Hub. 
• Go to Program Problems. 
• Click on Quick Fix my Program.
• Open QuickBooks Desktop and then the company file. 

b. Run QuickBooks Install Diagnostic Tool 

If something goes wrong during the installation of QuickBooks Desktop, problems may arise while using it. Use the QuickBooks Install Diagnostic Tool to repair your QuickBooks Desktop and fix common problems.

Update QuickBooks Desktop to the latest release to ensure you have the latest security patches, bug fixes, and advanced features.

5. Set up folder and Windows access permissions

To install QuickBooks software updates successfully, the necessary folder and Windows access permissions must be set to replace the old files with the new ones. This ensures the update is completed without issues and resolves QuickBooks error code 1317. Make sure to set up a folder and Windows access permissions to modify the installation folders.

6. Reinstall QuickBooks Desktop in Select Startup 

To ensure nothing interfered with the software installation, try reinstalling QuickBooks Desktop in Selective Startup.

a. Switch to Selective startup 

To ensure that no other apps interrupt the QuickBooks installation, switch to Selective Startup. If you can perform the steps on your own, reach out to your computer’s manufacturer or a Windows expert.

• Press the Windows + R keys together. 
• In the Run prompt, type msconfig and click OK.
• Go to the General tab.
• Choose Selective startup and Load system services.
• Go to the Services tab. 
• Mark the checkbox for Hide all Microsoft Services.

• Hit on Disable all.
• Remove the mark from Hide all Microsoft services.
• In the list of services, choose Windows Installer.
• Click OK.
• Select Restart in the System Configuration window.

b. Uninstall or install QuickBooks Desktop

• Reinstall QuickBooks Desktop.
• Open the Run prompt by pressing Windows + R. 
• In the Run field, type msconfig.
• Click OK.
• Go to the General tab and click on Normal startup.
• Hit OK.
• Select Restart in the System Configuration window.

Conclusion 

We’ve covered the reasons behind QuickBooks Error Code 1317, which may occur during installation or software updates, along with detailed troubleshooting steps such as repairing QuickBooks, updating your Windows OS, and ensuring Windows components are up to date. Following these steps should help you resolve the error efficiently.

For additional support or expert guidance, connect with a QuickBookSupportNet ProAdvisor at +1(866)500-0076. Contact our support team today for personalized assistance!

Frequently Asked Questions 

What does error 1317 mean in QuickBooks? 

QuickBooks Error 1317 occurs during software installation or updates, indicating that the system lacks the necessary permissions to create a directory for the software. Use the QuickBooks Install Diagnostic Tool from the QuickBooks Tool Hub, or temporarily disable Controlled Folder Access in Windows. 

How to fix QuickBooks error 6123?

To fix QuickBooks error 6123, use the QuickBooks Tool Hub to run Quick Fix my Program or QuickBooks File Doctor, verify and rebuild your company file data, move your company file to a local hard drive, or restore a portable backup file. 

How do I fix error 1328 in QuickBooks?

To resolve QuickBooks error 1328, try selecting Ignore during the update process, or repair your QuickBooks installation through the Windows Control Panel. If these steps don’t work, you may need to perform a clean installation of QuickBooks Desktop to replace corrupted installation files.

How do I fix QuickBooks Desktop installation errors?

To resolve QuickBooks Desktop installation errors, download and run the QuickBooks Tool Hub from the QuickBooks website, then select Installation Issues > QuickBooks Install Diagnostic Tool. If the issue persists, try running the Quick Fix my Program option within the Tool Hub.

Why won’t my QuickBooks update install?

Your QuickBooks update may fail to install due to internet connection issues, incorrect system date/time, insufficient administrative privileges, interference from Windows Firewall or other security software, or a damaged QuickBooks installation.