Most often, the users might experience QuickBooks running slow in multi-user mode while accessing the company file which is large in size. In other instances, this issue may arise due to improper internet connection or due to insufficient storage space to run the QB application. Unfortunately, this issue prevents the users from accessing the data file in multi-user environment resulting to delayed in ongoing business tasks. Therefore, it is essential to improve the performance of the QuickBooks application to resume with your business tasks seamlessly. In this write-up, we have covered all the possible causes along with the best troubleshooting hacks to increase the QuickBooks performance.
Possible Reasons Why QuickBooks Desktop Running Slow
Here we have explained all the possible root causes that might trigger QuickBooks Desktop running slow. So, let’s read about them all to gain a better insight about the issue.
- Sometimes, an out-of-date version of QuickBooks Desktop is one of the reasons why the company file takes time to open.
- Your system isn’t capable enough to run the QuickBooks application smoothly due to incompatible system specifications.
- There might be the possibility that your company file is large in size and carries a lot of data. Consequently, it might be the reason which impacts the performance of QB applications in multi-user mode.
- Presence of damaged program files or QuickBooks Desktop installation.
- In other instances, the issue may arise because of the damage in the Windows operating system.
Read More – QuickBooks multi user mode not working
Here’s How to Troubleshoot QuickBooks Running Slow Problem in Multi-User Mode
If you are struggling with the QuickBooks running slow problem in multi-user mode while accessing the data file, then stop worrying any more. Instead, review all the troubleshooting solutions mentioned below and apply according to the cause of the error.
Method 1: Get the Most Recently Launched QuickBooks Desktop Version
Using the old version of the QuickBooks application might hamper the performance of the application. As a result, it might cause QuickBooks running slow. Therefore, it is essential to keep the QuickBooks up-to-date according to the latest version available.
Method 2: Reviewing the System Configuration
Sometimes, the QuickBooks application may take more time than usual to launch over the network. This may usually happens when your computer is not compatible enough to fulfill the basic system specifications required to run QuickBooks application. So, it is essential to check out the system specifications, which are as follows:
- Core 2 Duo Intel processor or 2.4 GHz of the storage space is required to run the QuickBooks Desktop application smoothly.
- Moreover, check that your system has up to 4 GB RAM and 5 gigabytes of the free disk space for installation.
- 1280 X 1024 screen size is necessary for getting a better view.
- Also, verify that the US version of Windows must have Windows 10, 8.1 or 7 operating systems installed.
- The Google Chrome web browser is preferred to run the QuickBooks application.
Method 3: Checking the Company File Size
It is essential to ensure that the size of your data file mustn’t exceed the limit than actually required by QuickBooks. If the file size increases, then it might lead to the appearance of QuickBooks running slow issue. Therefore, to rectify the issue you must review the file size adhering to the following steps.
- Firstly, you must browse to your QuickBooks company file folder and then right-click on the file.
- After that, choose the Properties tab and then start reviewing the file size.
- If you are accessing the QuickBooks Pro edition and the data file size exceeds 150 MB, then take help of the Condense Data Utility Tool. By running this utility you can reduce the file size.
- Similarly, if you are an Enterprise user then assure that the file size mustn’t exceed 1 GB.
- Now, for condensing the data file, launch the QuickBooks application and browse to the File menu.
- Following this, opt for the Condense Data tab right beneath the Utilities area.
- Next, all you require is to circle the checkbox beside the “Keep all transactions, but remove audit trail info to date” option.
- Later on, hit the Next tab unless the “Your company file has been successfully condensed” message pop-up on the screen.
- Furthermore, select the Close and then try running the QuickBooks application again. If you observe that QuickBooks is still running slowly then switch to another solution.
Method 4: Assigning a New Name to the QBWUSER.Ini file
As discussed above, the damage or corruption in the QBWUSER.INI file might hamper the QuickBooks efficiency and cause the program to run slowly over the network. In that scenario, you can rectify the issue by changing the name and then establishing the file again with the help of following steps.
- Begin the process by launching the Windows File Manager with the help of Windows + E keys.
- After that, you must reach the QuickBooks folder by accessing the following data path “C: >> ProgramData >> Intuit >> QuickBooks.
- Thereon, verify that the Windows is set to Display Windows Hidden Files.
- Now, you must start locating and then right-click on the QBWUSER.INI file.
- Following this, pick the Rename option from the expanded list of options and mention .OLD at the end of the file name.
- Next, the users have to save their file name and then try running the QuickBooks application again.
Method 5: Using Verify & Rebuild Data Utility To Solve the Data File Issues
Another major reason that triggers the QuickBooks running slow issue is damage or corruption in the company file. Therefore, to resolve the issue you must run the Verify and rebuild utility tool. By running this utility will help diagnose and then correct the damages within the company file completely.
Method 6: Downloading & Installing QuickBooks Desktop Again
If you are still experiencing QuickBooks running slow in multi-user mode issue, then try fixing the issue by reinstalling the QuickBooks Desktop. By setting up the QB Desktop application from the scratch will refresh the application entirely and fix the technical bugs present in the software.
Method 7: Return to the Server & Review the UNC Path Accurately
You can also resolve the issue by testing that the UNC path on the server running the QuickBooks accurately using the below steps.
- Begin the process by pressing the Windows + E keys. With this, it will present you with the server name which is listed beneath the network location field.
- Once you get the server name, launch it. With this, you will notice the mapped drive in following order “X:, Y:, Z.
- After that, you must know about the fact that the server name for which you are searching has two backlashes (/).
- Thereon, when you get the server name you must take a note of the server name.
- Now, insert the computer server and shared folder name as \ServerName\SharedFolderName and then list down the pathname.
- Next, you must launch the QuickBooks application and choose the Open or Restore company file.
- Furthermore, pick the company file and fill in the UNC path in the respected field.
- Afterwards, from the available list of options you must pick your preferred data file.
- Complete the process by launching the QuickBooks application to see if the issue is resolved.
Method 8: Accomplish the Disk Defragmentation Process to Fix the Issue
- Initially, verify that you place your QuickBooks data file on the desktop. With this, it can open your way for restoring the data file quickly.
- After that, you can try the disk defragmentation once you generate the portable company file.
- When you are done with the defragmentation process, hit the Start tab.
- Thereon, browse to the All Programs > Accessories > System Tools and then opt for the Disk Defragmentation.
- Finally, you must tap on the Defragmentation button and use the instructions present on the screen to fix the QB performance issues.
Method 9: Testing of Your Internet Connection Speed
If there is an inadequate internet access then it might create problem while running the QuickBooks Desktop in multi-user mode. Therefore, to fix the issue you must verify the internet speed by running the speed test on the Chrome browser.
- First of all, launch the Chrome browser on your PC and type “Speed Test” in the address bar.
- After that, you must tap on “Run Speed Test” tab and then wait for the result to appear.
- Thereon, review the results and verify that the internet speed must be at least 1.5 Mbps. Whereas, the recommended speed to run the QuickBooks Online application is 3 Mbps.
- Once you received the required internet speed, try to run the QuickBooks Online application again to verify that the slow performance issue is resolved.
Method 10. Correcting the Incorrect Setup of Company Files in QB
The inadequate setup of the data files is also one of the major reason behind the QuickBooks running slow issue. Therefore, it is crucial to verify that no extra space exists after the data file name and before the file extension. If the issue still persists, then try disabling the hosting on every computer having QuickBooks application. For that you must implement the below-given instructions closely.
- Firstly, access each computer which is facing QuickBooks running slow issue.
- After that, head to the No Company File window and pick the File menu followed by the Utilities tab.
- Thereon, you must opt for the Stop Hosting the Multi-User Access tab on any recipient PC having the issue. Later on, do as per the instructions given on the screen to switch off the hosting.
- Finally, try to launch the data file again and see if you are still confronting the QuickBooks running slow issue.
Conclusion
QuickBooks Running slow in multi-user mode is a complex issue which might interrupts the ongoing business tasks. Thus, it prevents the users from accessing data file which may cause heavy loss to the company. But, now you can easily deal with this issue by following the above given solutions carefully. If you are still having any further query, then directly communicate with our QB professionals and they will assist you in the best possible manner.