A QuickBooks company file is a crucial component of your business that controls all the business, financial, and accounting data. Not being able to access the company file means you will be unable to access all of your company’s data.
If you are getting QuickBooks error 6000 95 when trying to access a company file in the multi-user environment, it means either the hosting settings are incorrect or the data is damaged. The error is one of the 6XXX series errors that appear due to a wide variety of factors, which we will discuss below.
To help you resolve the error, the blog also has step-by-step troubleshooting solutions to make sure error code 6000 95 is fixed, and you can seamlessly work on the network. Let’s dive deep into the blog…
Why Do I See Company File Error 6000 95 in QuickBooks?
You may experience company file error 6000 95 in QuickBooks for several reasons when trying to access a company file. Let us understand all these reasons one by one:
- Not using an up-to-date version of QuickBooks
- Common company file or network connectivity issues
- Incorrect hosting settings on the workstation
- Damaged or corrupted .ND and .TLG files
- The hosting file might not be scanned through the QB Database Server Manager
- The company file might be located in multiple locations, or the default location is damaged
- Multiple QB processes in the background are lingering with QuickBooks
- Incorrect permissions to the folder where you save the file
- An incorrectly configured Windows Firewall or antivirus software
Resolve QuickBooks Error 6000 95 When Trying to Open a Company File
In this section, we have covered multiple troubleshooting solutions that will help you resolve the root cause of QuickBooks error 6000 95 and make sure you can host and share he company file with others in a multi-user environment.
1. Update QuickBooks
Software updates are extremely important for seamless performance, the latest security features, bug fixes, and much more. If QuickBooks processes are interrupted, you will not be able to open the company file or perform other tasks. So, make sure to keep QuickBooks updated to the latest available version.
If you continue getting QuickBooks error code 6000 95, continue moving to the next method.
2. Run QuickBooks File Doctor
The QuickBooks File Doctor scans the company file to detect any data damage or network connectivity issues and runs a quick fix to them, ensuring the company file error 6000 95 in QuickBooks is fixed.
Note: Download and install QuickBooks Tool Hub to the most recent version 1.6.0.8. For the best experience, it is recommended to use Tool Hub on Windows 10 (64-bit).
- Open the QB Tool Hub.
- In the left menu bar, select Company File Issues.
- Click on Run QuickBooks File Doctor. The tool may take a minute or more to open File Doctor.
Note: If the QB File Doctor doesn’t open, manually search for QB Desktop File Doc and open it manually.
- In QB File Doctor, choose your company file from the drop-down menu. If you don’t see your file, click Browse to locate it manually.
- Hit on Check your file and select Continue.
- Type the QuickBooks admin password to allow access and click Next.
If you still encounter issues after running QuickBooks File Doctor, proceed with the following solution to open your company file.
3. Check the hosting settings for workstations
It is recommended to use the server computer only to host the company file.
- Open the Product Information window by pressing F2.
- Check Local Server Information.
- The hosting should be turned off on each workstation.
Hosting wasn’t an issue? Continue moving to the next method.
4. Rename the .ND and .TLG files and run QB Database Server Manager
The .ND and .TLG are part of your QuickBooks company files. These are the configuration files that allow you to open the company file over the network or in a multi-user environment.
If these files are damaged, you will encounter different errors when opening the company file in QuickBooks. Renaming these files won’t let you lose the data. QuickBooks will automatically create these files once scanned through the QuickBooks Database Server Manager.
a. Rename .ND and .TLG files
- Locate the folder where you save the company file.
- Find the files with the same name as your company file but with the extensions at the end .ND and .TLG.
- company_file.qbw.nd
- company_file.qbw.tlg
- Right-click on each file and click Rename. Add the .OLD extension at the end of each file name. For example: company_file.qbw.nd.OLD
- Open QuickBooks Desktop and try to sign in to the file again. If you still encounter QuickBooks error 6000 95, move to the next solution.
b. Run QuickBooks Database Server Manager
The QuickBooks Database Server Manager lets you host your company file on the network. Once you have renamed the .ND and TLG files, run QuickBooks Database Server Manager to scan the files.
Run QuickBooks Database Server Manager from the Tool Hub:
- Select Network Issues in the Tool Hub.
- Hit on QuickBooks Database Server Manager. If you haven’t installed QuickBooks on the server computer, you will be prompted to do so.
- Choose Start Scan in QuickBooks Database Server Manager when you see the company file. If you don’t, click Browse to find your company file and select Start Scan.
- Open QB Desktop again and try to sign in or open the company file again. If you still experience the same issue, proceed to the next solution.
5. Open a sample file from your workstation
When you open a sample company file, you can test whether the problem is with QuickBooks or your company file. If you fail to open the sample file, it means the QB installation is damaged and needs to be repaired.
- Select Open a sample company file in QuickBooks.
- Choose one of the sample company files from the list.
- If the sample file opens, move to Solution 4.
If the sample file gives you the same error message, repair your QuickBooks installation files.
Run QuickBooks Install Diagnostic Tool
If something went wrong during the QuickBooks install, it could cause problems when you try to use it. Run the QuickBooks Install Diagnostic Tool to fix common install issues.
- Open the QuickBooks Tool Hub.
- From the left menu bar, choose Installation Issues.
- Select the QuickBooks Install Diagnostic Tool. Let the utility run. It may take up to 20 minutes.
- Once the tool finishes, restart your computer and then open QuickBooks. Next, open your company file.
- Make sure to update QuickBooks Desktop to the latest release to ensure you use the most recent fixes and security updates.
Still getting error code 6000 95? Perform the solution below.
6. Copy the file to your system
Copying the company file to your desktop and opening it will test your company file for any problems with the location of the company file.
- If the file opens from the desktop, it means the original file location is damaged.
- The file might be in too many folders and exceed the system path limitation.
- If the data file doesn’t open after changing the location, the data might be damaged.
- Open the folder where your company file is saved.
- Look for the file with the .QBW extension.
- Right-click on the file and click on Copy. Go to your desktop and right-click anywhere, select Paste.
- Press and hold down the Ctrl key and open QuickBooks. The No Company Open window will open.
- Hit Open or restore an existing company. Return to your desktop and locate your company file, then open it.
If the company file error 6000 95 persists, go to solution 7.
7. End all QuickBooks processes
Multiple QuickBooks processes in the background or in Task Manager can cause conflicts with network settings and cause interference when opening a company file:
- Sign in to your server computer as an administrator.
- Open the Task Manager by pressing Ctrl+Shift+Esc.
- Click Show processes for all users and select Users.
- End all the QuickBooks processes such as QBW32.EXE, qbupdate.exe, and QBDBMgr.exe, then End Task.
- Once done, try opening the company file in multi-user mode.
If you still encounter an error, proceed to Solution 6.
8. Check the folder permissions manually
Follow the steps below to ensure you have sufficient permissions to open or share the company file:
| Important Notes: Review the full article before starting any steps.Verify that installation directories have proper permissions.For Microsoft Windows Home Edition, the security tab may not appear in normal mode. Restart in Safe Mode to proceed: – Restart the computer and press F8 until the Advanced Boot menu appears. – Select Safe Mode from the Advanced Boot menu and press Enter.The QBDataServiceUserXX varies by QuickBooks Desktop version. Example: QuickBooks Desktop 2019 uses QBDataServiceUser29; 2018 uses QBDataServiceUser28.Workstations with multi-user access enabled may accidentally switch to Alternate Hosting mode, which takes control of a company file and prevents other users from accessing it. |
a. Set up folder permissions
Verify that permissions are set correctly
- Press the Windows logo key to open the Windows Start menu.
- Search File Explorer and press Enter.
- Right-click on your company file folder and select Properties.
- Move to the Security tab and click on Advanced.
- Choose the QBDataServiceUserXX service and click Edit.
- Now, set these settings to Allowed:
- Traverse Folder/Execute File
- List Folder/Read Data
- Read Attributes
- Read Extended Attributes
- Create Files/Write Data
- Create Folders/Append Data
- Write Attributes
- Write Extended Attributes
- Read Permissions
If the permissions are incorrect:
- Right-click on the file folder and select Properties.
- Go to the Security tab and click Edit.
- Select QBDataServiceUserXX and Full Control, then Allow.
- Finally, click Apply, then OK.
Change folder permissions
Do these to adjust the folder permissions:
- Launch the Windows Start menu.
- Type File Explorer and press the Enter key.
- Find the folders below and right-click on each:
- C:\Program Data\Intuit\Entitlement Client\v8
- C:\Program Data\Intuit\Entitlement Client\v6.0
- C:\Program Data\Intuit\Entitlement Client\v5
- C:\Program Data\Intuit\Entitlement Client\v3
- C:\Program Data\Intuit\Entitlement Client
- C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
- C:\Program Data\COMMON FILES\INTUIT
- C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
- C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
- C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
- C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)
Perform these steps for any folder. Remember that you may not have all the folders, as some are specific to certain versions of QuickBooks Desktop:
- Right-click on the folder and click Properties.
- Select Everyone from the Security tab
Note: If Everyone is not in the Group or User Name checkbox, click Add and type in Everyone, then click OK.
- Select Full Control> Apply and OK.
b. Set Windows access permissions to share company files
QuickBooks should have the right level of access that can help in avoiding future issues when working in the company file over the network.
Note: The steps below are only applicable for Windows 10.
- Launch the Windows Start menu by pressing the Windows logo key.
- Type File Explorer and press the Enter key.
- Locate the QuickBooks company file folder and right-click on it.
- Select Properties, click on Sharing> Share Add.
- Choose the corresponding QBDataServiceUserXX service for your QB version.
- Set the permissions level for both users to Full Control and click Share.
If QuickBooks error code 6000 95 persists, perform Solution 9.
9. Configure the Windows Firewall and Anti-Virus Software
The Windows Firewall and antivirus software protect your computer from virus or malware attacks and control the ports for entering and exiting data that might damage your computer files or other Cybersecurity threats. If QuickBooks is considered a threat to your computer, it may block the software and all the processes, such as opening the company file. To resolve this, create a Windows Firewall port exception for QuickBooks files and folders, and then remove these files from the antivirus quarantine.
Conclusion
In conclusion, failure to open the company file can halt all the accounting and business processes, as you cannot access or modify any financial data. Following the above information can help you identify the root causes of QuickBooks error 6000 95 and perform the troubleshooting steps mentioned further.
We hope the error is resolved and you can run your business operations seamlessly. For further assistance, connecting to QuickBooks professionals is recommended. Dial TFN and talk to an expert now!
Frequently Asked Questions
Why won’t my QuickBooks installation file open?
Your QuickBooks installation file may not be opening because of an incomplete installation, a damaged installation file, a corrupted QBWUSER.INI file, issues with your Windows operating system or permissions, or problems with your antivirus software.
How do I find my company file in QuickBooks?
To locate your company file in QuickBooks Desktop, click File > Open or Restore Company, then select Open a Company File to navigate to the file’s location. If the No Company Open dialogue box appears, select the Open or Restore an Existing Company button, choose Open a Company File, and then click Next to open the navigation window.
How do I fix the QuickBooks error 6000 95?
To fix QuickBooks error 6000 95, update QuickBooks Desktop, run the QuickBooks Tool Hub’s File Doctor, rename the company file to remove extra spaces, copy the company file to your Desktop, temporarily disable antivirus software, use a sample file to check for file damage, and update your Windows OS.
How do I fix QuickBooks already has a company file open?
To resolve the QuickBooks error that occurs when a company file is already open, try ending the QuickBooks processes via the Task Manager or restarting your computer. If that doesn’t work, you can try opening QuickBooks without a company file by holding the Ctrl key, then manually selecting your company file.
Can I delete a company file in QuickBooks?
Yes, you can delete a QuickBooks Desktop company file by locating it on your computer and deleting it from your hard drive, or you can “purge” a QuickBooks Online company file within its first 60 days by typing “yes” at a specific URL to erase all its data.