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Users often stumble upon QuickBooks Payroll Error Code 15218 while installing the latest payroll updates. Wondering why it happened? It might take place due to the incorrect configuration of Internet Explorer. Other reasons that might end up with this error are using outdated QBDT, and damaged .ND file or using a poor internet connection. Whenever the error occurs, it interrupts the users from utilizing the latest payroll updates. Thus, it leads to a delay in payroll processing and leads to delay in the ongoing business task. 

Read the entire post attentively to gain in-depth knowledge about the causes that trigger QuickBooks Error 15218. Also, we have elaborated on the quick fixes for the error below.

Dealing with QuickBooks Payroll Error Code 15218 and having no clue how to fix it? Worry Not!! Dial  +1(866) 500-0076 and talk with our experts to fix the error within the least time applicable.

Common Causes of QuickBooks Payroll Error Code 15218

It gets more convenient for the users to tackle QuickBooks error 15218 when they know the actual cause behind the error. Therefore, to update you on all possible root causes, go through the pointers below. 

• Issues with the Windows Firewall might give rise to Error Code 15218 in QuickBooks.
• Sometimes, it may occur while operating the older version of the QuickBooks Desktop.
• The incorrect set-up of the Internet Explorer settings is also the reason behind the error. 
• It may also occur due to damage or corrupted network data file. 

How to Identify QuickBooks Payroll Error 15218?

On the occurrence of QuickBooks Error Code 15218, the users might experience the following signs and symptoms. Go through the pointers given below closely. 

• Whenever the user encounters QuickBooks Error 15218, an error code is displayed on the computer screen.
• The users might discover that their system gets affected while running QuickBooks.
• You might experience poor performance in your computer system. 
• Sometimes, your device starts freezing frequently. 

Step-by-Step Guide to Resolve QuickBooks Error 15218

In this blog section, we have described some simple resolution methods to rectify QuickBooks Error 15218. Read all the solutions carefully and apply them according to the cause of the error. 

Method 1: Link the Intuit as the Trusted Website In your Web Browser

Adding Intuit as the trusted website in your web browser won’t interrupt the users while downloading the latest payroll updates. Thus, helps in preventing QuickBooks Payroll Error Code 15218. To do the same, apply the stepwise instructions below. Check them out. 

• To commence with, open the newly launched version of Internet Explorer and hit the Tools icon. 
• Afterwards, hover your cursor over the Internet Options tab by clicking the drop-down menu. 
• Navigate to the Sites section and insert the following websites in their text fields. Then, hit the Add option to proceed further to the next step.
  • https://intuit.com
  • https://intuit.net
  • https://QuickBooks.com
• Exit the window and opt for the highlighted Customize Level option.
• Move to the Miscellaneous section and click on the Enable button.
• After that, look for the “Access data sources across domains” and hit the OK > Apply button. 
• At last, return back to the main QuickBooks screen and get the newly launched version of payroll updates. 

Method 2: Rectify the Internet Explorer Settings 

Fixing the misconfigured internet explorer settings will help you overcome QuickBooks Payroll Error Code 15218. For that, you have to apply the stepwise instructions given below thoroughly.

• Primarily, open the newly launched version of Internet Explorer and click on the highlighted Gear icon.
• Tap on Internet Options and choose the Advanced button to go ahead. 
• You are supposed to click on the Security option and tick mark the “Use TLS 1.0” checkbox.
• Also, verify that you have left the “Use TLS 1.1” and “Use TLS 1.2” checkboxes unmarked.  
• After making all the mandatory changes, hit the Apply button followed by the Next option. 

Method 3: Disable Firewall and Network Protection Temporarily 

To switch off the firewall and network protection temporarily, have a look at the following steps. 

• In the initial stage, right-click on the Start button and opt for the Settings menu. 
• Soon after this, hover your cursor over the Update & Security option.
• Furthermore, opt for the Windows Security tab and hit Open Windows Security.
• Later on, beneath the Windows Security window, select Firewall and Network Protection.
• You are supposed to tap on the Domain, Private and Public Network one after the other. Then, you must disable the Microsoft Defender Firewall with all sorts of networks. 

Method 4: Execute the Installation of a Digital Signature Certificate 

Sometimes inappropriate installation of the digital signature certificate might trigger QuickBooks Error 15218. Follow the stepwise instructions given below to accomplish the process. 

• Firstly, move to the Start menu, and insert “QBW32.exe” in the respective text field. 
• Look for the QBW32.exe file, right-click on it and choose the Properties option from the drop-down menu list.
• Check that the “Intuit.Inc” is added in the signature list within the Digital Signature screen. 
• Afterwards, tap on the Details button and select the View Certificate button. 
• Click on the Next button until the Finish button reflects on your computer screen. 
• Finally, relaunch your device and install the newly launched version of the payroll updates. 

Final Thoughts!!

So, now we hope that you can easily get the latest payroll updates without encountering QuickBooks Payroll Error Code 15218. If you are still you are struggling while getting the latest updates, consult our professionals via live chat for a quick response.

Many times, users might come across tab key is not working in QuickBooks error when there are some issues with the keyboard itself. In other instances, it might also evoke when the tab feature in QuickBooks is damaged. Therefore, it is essential to use the correct troubleshooting methods to rectify the error. Continue reading this entire post to know the causes behind the error and simple ways to fix it asap.

Are you running short of time and don’t know how to fix tab key is not working in QuickBooks issue? Call us at +1(866) 500-0076 and obtain the best possible assistance from our certified experts within no time.

Reasons Why You Encounter Tab key is not working in QuickBooks. 

It is crucial to know the possible causes that evoke tab key is not working in QuickBooks issue. Doing so will make it simpler and more convenient to overcome the error. Go through all the possible root causes that are responsible for this error.

• Corruption in keyboard drivers is one of the reasons.
• Sometimes, it may occur due to issues with installing QuickBooks Desktop.
• In other instances, it may appear due to outdated QuickBooks software. 

What should be done when tab key not working in QuickBooks?

If you ever come across tab key is not working in QuickBooks error, don’t panic. Instead, look at the solutions below and fix the error without making much effort.

Method 1: Clean Install QuickBooks Desktop 

By running the clean install on the QuickBooks Desktop, you can fix the damage in the tab feature. For that, apply the instructions outlined below thoroughly.

Stage 1: Uninstall the QuickBooks Desktop 

• Go to the Windows menu, insert “Control Panel” within the search field, and then opt for the Control Panel.
• Head towards the Programs and Features or Uninstall a Program option in the upcoming window.
• Consequently, it will show you the list of applications installed and pick the version of QuickBooks Desktop you want to remove.
• If you can’t see this option, log out and login again into the Windows device with the proper administrative credentials. 

Stage 2: Assemble Your QuickBooks Product Information 

• In the beginning, get the latest version of the Installer for the version of QuickBooks you are currently using.
• After this, cross-check that your system fulfils the basic system requirements. 
• Keep the license number of QuickBooks Desktop handy. You will locate the license number encrypted on the Purchase Confirmation email or at the package of the product.
• Moreover, you also have to note down the Product Year and Version at a safe place. 

Stage 3: Installation of QuickBooks Desktop again 

Now, you must get the latest QuickBooks Desktop download on your device. After this, follow the given steps to install the application successfully.

• Double-tap on the file named QuickBooks.exe and go through the instructions displayed on-screen. 
• Give consent to the terms and conditions under the License Agreement and hit the Next option.
• Add the Product and License Number of your QuickBooks product and tap on Next to proceed further. 
• Now, you must pick the install path to install the QuickBooks Desktop. You can choose either Express Install or Custom and Network. 
• For Express Install:-
  • You must opt for the Express option followed by the Next button.
  • After that, tap on the Install option.
  • Later on, launch the QuickBooks Desktop after the process is completed. 

Method 2: Install the Newly Launched Version of QuickBooks Desktop

You can either manually install the newly launched upgrades of QuickBooks Desktop or set it to automatic. Below, we have listed steps to manually get the newly launched version of QuickBooks.

• Firstly, move to the QuickBooks Help menu and choose the Update QuickBooks Desktop option.
• After this, choose the highlighted Update Now option followed by Get Updates.
• Once you finish the update process, exit and open the QuickBooks application.
• When prompted to get the latest updates, opt for the Yes button. 
• At last, read the instructions given on the screen to finish the installation of QuickBooks. 

Method 3: Try the Keyboard Combinations 

If you are still experiencing the error, you can use the different keyboard combinations that work similarly to the tab key. To enable the key combinations, read the instructions below.

• Press the Alt + 0 + 0 + 9.
• Hit the Windows key twice to disable the stick keys.
• You must press the Alt key twice.
• Try to hit the Ctrl key twice. 

Method 4: Update the Keyboard Drivers Manually on Windows 10

Sometimes, using outdated keyboard drivers, the users might end up with tab key is not working in QuickBooks error. To fix the issue, implement the stepwise instructions given below.

• Launch the Run command box by hitting the Windows + R keys.
• After that, insert “msc” in the search column to open the Device Manager on your screen. 
• Navigate to the Keyboards option and expand the menu.
• You are supposed to right-click on the Keyboard menu and opt for the Uninstall Device option.
• From the upcoming window, you will receive a warning message; hit the OK button. 
• Once the installation is over, relaunch your PC so keyboard drivers get automatically installed on your device. 
• Now, to upgrade the driver, select the Update Driver option.
• Furthermore, opt for the “Search automatically for updated driver software” option.
• Finally, wait a moment to complete the entire process, and you will see that the drivers will return to their original condition. 

Wrapping It Up!!

So, with this, we give you the surety that you can easily resolve the tab key is not working in QuickBooks error. If the error persists, you can communicate with our professionals for instant help through live chat. Apart from this, you can also drop a message to our experts and get assistance.

Many times, users might come across QuickBooks cannot communicate with the company file error due to restrictive firewall settings. In other instances, it may occur when QBDBMgrN is not running in the background. Whenever the error triggers, the following error message reflects on your computer screen stating:

However, it is essential to get rid of QuickBooks fails to communicate with the company file error. Therefore, to help you out, we have discussed all the possible root causes and simple solutions to fix the error. 

Getting issues while fixing QuickBooks cannot communicate with the company file error? Dial +1(866) 500-0076 and have a one-to-one conversation with our experts for immediate assistance.

Reasons Why QuickBooks Can’t Access Company File

Inappropriate hosting settings on the server or your workstation computer might evoke QuickBooks cannot communicate with the company file error. Apart from this, multiple other reasons might evoke this error, which are as follows. 

• You might experience that QBDBMgrN service is not running appropriately in the background. 
• The company file folder cannot share the data file due to inappropriate folder permissions. 
• Sometimes, it may occur while using an unsupported version of the QuickBooks Desktop.
• Issues with the server configuration or if the server is encountering connectivity issues with other workstations within the network. 

Simple Methods to Rectify QuickBooks Not Connecting to the Server Error 

Here, we have described some easy ways to tackle QuickBooks cannot communicate with the company file error. 

Step 1. Make the Proper Configuration of the Windows Firewall

Improper configuration of the Windows firewall might interrupt the users from accessing the QuickBooks data file. Therefore, rectifying the firewall’s settings is essential by implementing the instructions below.

• In the initial stage, hit the Start menu and type “Windows Firewall” within the search column. 
• As a result, it will open the Windows Firewall window on your screen. Here, move to the Advanced Settings option.

• After this, right-click the Inbound Rules and opt for the New Rule option.
• Following this, choose the Port option followed by Next. 
• Now, you must check that you have marked the TCP checkbox.
• Add the specific ports required for your current QuickBooks year version within the Specific Local Ports field.
  • QuickBooks Desktop 2020 and later: 8019, XXXXX.
  • QuickBooks Desktop 2019: 8019, XXXXX.
  • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
  • QuickBooks Desktop 2017: 8019, 56727, 55373-55377
• After adding the port number properly, hit the Next button and move further.
• Go to the Allow the Connection option and proceed to the next step.
• If asked, verify that you have selected all the profiles and then hit Next.
• You are supposed to establish a new rule and name it as “QBPorts(year)”. 
• Later on, tap on the Finish button. Perform the same steps if you want to create the outbound rule. 

Step 2: Run the QuickBooks Database Server Manager on your Server

Before using the QBDBMgrN, the latest version of QuickBooks Tool’s hub must be installed on your device. 

• Open the QuickBooks Tool Hub on your device by double-clicking on its icon from the desktop.
• From there, navigate to the Network Issues tab and then proceed further.

• After this, move to the QuickBooks Database Server Manager. In case, you haven’t installed the QB on your device, you will be asked to get it installed on your device. 
• Next, from the QBDBMgrN, choose the Start Scan option if you see the company file folder. If you cannot see them, move to the location of your data file and opt for the Start Scan option. 
• As a result, you will see that the QBDBMgrN will begin repairing your firewall permissions automatically. 
• Once the process is accomplished, hit the Close button. 
• Furthermore, you have to locate the folder that you have scanned. Also, check that the folder comprises of the .ND file. The file will be reflected as [your company file] qbw.nd. 
• If you cannot find the file, scan the folder again and proceed to the next troubleshooting method. 

Step 3: Disable the Hosting On your Workstations 

It is important to verify that the host multi-user access option is disabled on all your workstations. These systems are connected to your network and don’t host your data files. Also, check that the hosting is done only on your server computer. 

• Initially, you must launch the QuickBooks on any one of your workstations. 
• Afterwards, move to the File menu, followed by the Utilities option. 
• You are not required to pick the “Host Multi-User Access” option. Proceed to the next workstation, as this one is not creating the problem.
• Next, hit the Stop Hosting Multi-User Access option. 
• After verifying all of the workstations, proceed further to your server computer. Then, you must reset your hosting settings.
• Launch the QuickBooks on your server computer and go to File > Utilities. 
• Subsequently, opt for the Host Multi-User Access option. Continue the same procedure again and tap on Stop Multi-User Access. With this, your multi-user mode will be reset automatically. 

Wrapping It Up!!

We hope you find this blog worth reading and beneficial for eliminating QuickBooks cannot communicate with the company file error. However, if you’re still experiencing the same error, you can consult with our experts through live chat for help. Our experts will thoroughly examine your matter and suggest quick tips to fix the error.

QuickBooks provides its users with an option using which they can delete an account in QuickBooks Online if it is not in use anymore. However, if you wish to restore the account you previously deleted, you have to make it active again. To know proper instructions regarding how to delete and restore an account in QuickBooks Online, continue reading this entire post.

Want to gather more details regarding how to delete and restore an account in QuickBooks Online? Call us at +1(866) 500-0076 and have a conversation with our professionals to get your issue resolved.

Key Points Before Deleting an Account in QuickBooks Online

Deleting or restoring an account in the QuickBooks online is not as difficult as it sounds like. Before you directly delete your QuickBooks online account permanently, we strongly recommend you first have a look at the important points that you must know before you delete the account.

• Deleting the QuickBooks online account will not erase your transactions. In short, you can restore the transactions anytime if it is required in the future.
• Even if you have removed the transaction from QuickBooks, the earlier posted transactions in the account will remain as it is.
• You can easily restore the deleted accounts in the QuickBooks whenever you want them back.
• You can filter the COA page to include deleted or inactive accounts.
• There are several major accounts in the QuickBooks application that you can’t delete, for example, sales tax account.

Steps to Delete an Account in QuickBooks Online

Now, to permanently delete an account in the QuickBooks online, below we have mentioned the steps that you can follow one by one to get it done.

• First of all, click on the gear icon at from the top of the screen.
• After that, proceed further, and under your Company section, you have to select the Chart of Accounts (COA).
• Now, search for the accounts which you wish to delete it.
• Move forwards by choosing the drop down list under the action column and then hit the “Delete” option.
• At last, it will ask you for a final confirmation to delete the account, click on the “Yes” option to confirm.

Make an Account Inactive in QuickBooks Online

In case, if you wish to make your account inactive instead of deleting it, then here are the steps that you can follow to do the same.

• First, click on the Gear icon in the QuickBooks online and go to the settings page.
• Now, click on the “Chart of Accounts” option.
• Then search for the account which you wish to make inactive.
• Click on that account and then go to action.
• Now, under the options, select on make the account inactive.

After this step, you have successfully made your account inactive, and are now hidden from the transactions and the menus.

What Happens After Deleting an Account in QuickBooks?

Once your account will be deleted, it will automatically be removed from the Chart of Accounts and other places. Although, the transactions with that account will still remain as the part of your company’s crucial data. You can easily find the earlier transaction through financial reports.

How to Restore a Deleted Account in QuickBooks Online?

In case, if you think that you have the made the wrong decision of deleting the QuickBooks account or in case, if you want to get the account back, then don’t panic. Below, we have mentioned two methods that you can follow to restore your deleted account in the QuickBooks online.

Method 1: With the Help of a Chart of Accounts (COA)

To easily restore your deleted QuickBooks online account, here are the steps that you can follow under the Chart of Accounts section.

• At first, click on the gear icon and go to the settings page.
• After that, under the settings page, click on the “Chart of Accounts” option.
• Here, you can another “Settings” icon available at the top of the “Action” column.
• Now, click on the checkmark for the “Include inactive” option.
• Then, you have to locate the deleted account that you want to restore.
• At last, under the “Action” column, click on the “Make active” option to restore the account.

Now, you have successfully restored your Deleted account in the QuickBooks online.

Method 2: Audit Log

Another way of restoring a deleted account in QuickBooks Online is to open the Audit Log that keeps the backup of your company’s data. So, to restore the deleted account here is the step by step guide to perform so.

• Go to the settings page and then navigate towards the “Audit Log” option.
• Click on that option and then start searching for the deleted account.
• Now, go to the “Event” section and click on the account hyperlink. This will now take you towards the “Account” window.
• Now, you can easily remove the check the “Inactive” option from the bottom list.
• Once the process ends, click on the “Save and close” option.

After performing the above steps, your Deleted QuickBooks Online account will be restored. Now, you can easily access that account in QuickBooks Online.

Summary:

So, here we conclude this entire post and hope you might find it worth reading. Also, we assure you that you can now easily delete and restore an account in QuickBooks Online. However, if you still get stuck at any of the above-listed troubleshooting steps, you can consult our experts through a live chat facility. Our experts will get in touch with you and clarify all your doubts immediately.

Windows Firewall, or a feature of Microsoft Windows, is a security application that controls the traffic that enters or exists on your device. This traffic is filtered based on various criteria, such as source and destination IP address or source and destination port number. QuickBooks has these port numbers assigned to pass through the Firewall, which can be blocked for security reasons. The Firewall might also be considered a threat or unwanted access to pass through your computer. This blog will cover the possible reasons and instances when the Windows Firewall is blocking QuickBooks with suitable fixes. Let’s go through this comprehensive guide.

Not a techie and wondering what to do to configure Windows Firewall settings? Don’t worry; our technical and QuickBooks professionals are available to handle such critical tasks. Dial +1(866) 500-0076 now!

Setting Up the Firewall Windows Settings in QuickBooks Desktop

Disabling the Windows Firewall will leave your computer unprotected and weaken the system security. Along with manual configuration, running different QuickBooks tools will also help you fix the respective issue.

This section will cover the various processes that the Windows Firewall can hinder and step-by-step instructions to address the issue accordingly.

Case I: When Opening a Company File

You may fail to open the company file in QuickBooks and encounter an error message stating,

“Cannot communicate with the company file due to a firewall.“

This is due to the Windows firewall is blocking QuickBooks. To successfully open the company file without interruptions, you must configure the settings or resolve the associated issue. Proceed with the below solutions to do so:

1. Run QuickBooks File Doctor

QuickBooks File Doctor utility will help you fix the firewall settings so you cannot open the company file over the network. Adhere to the following steps to make use of the tool:

a. Get QuickBooks Tool Hub

• Exit QuickBooks Desktop.
• Get the most recent version of QuickBooks Tool Hub (1.6.0.8). Save the downloaded file on your computer from where you can easily locate.

Note: If you already have Tool Hub on your computer, check the current version from the Home page.

• Locate the file you just downloaded QuickBooksToolHub.exe and double-click on it.
• Follow the on-screen instructions on your screen and agree with the product’s terms and conditions.

Note: If you can’t find QuickBooks Tool Hub, manually search for it on your Windows.

b. Make Use of QuickBooks File Doctor

• Launch QB Tool Hub and navigate to Company File Issues.
• Hit on Run QuickBooks File Doctor. The file doctor tool might take a minute or two to open; wait until then.
• Now, choose your company file from the drop-down menu. If you can’t see the file, click on Browse and search to find the file manually.
• Select Check your file and network, then tap on Continue.
• Type the QuickBooks admin password and select Next.

The scan time depends on your company file size, which usually takes up to 5 minutes. Once the scan is successful, launch QuickBooks and then open the company file. In some cases, the scan may even say it was unsuccessful after addressing the issues.

2. Update QuickBooks Desktop

Sometimes, using an outdated version of QuickBooks hinders regular operations and can also cause connectivity issues. So, it is recommended to keep your QuickBooks updated to the most recent version.

• Launch QuickBooks and navigate to the top menu bar.
• Select Help, then Update QuickBooks Desktop from the drop-down.
• The Update QuickBooks window will open.
• Move to the Update Now tab and mark the Reset Updates checkbox.

• Now, hit the Get Updates button and wait the update downloads.
• Restart your computer and open QuickBooks again to let the changes apply.

3. Configure the Windows Firewall Settings Manually

You might fail to open your company file when Windows Firewall is blocking QuickBooks. In that case, you must configure the Windows Firewall settings by adding the firewall port exception or by creating an exception for QuickBooks programs:

Add Firewall port exception for QuickBooks

In case you use multiple versions of QuickBooks on the same computer, perform the below steps to carefully the firewall port exception:

• Press the Windows logo icon on your keyboard to open the Windows Start menu.
• Search for the Windows Firewall application and hit Enter.
• Go to Advanced Settings.
• Now, right-click the Inbound Rules, then click on New Rule.
• Choose Port and then hit on Next.

• Ensure the rule applies to TCP.
• Enter the specific port number of your version of QuickBooks in the Specific local port field. – QuickBooks Desktop 2020 and later: 8019, XXXXX. – QuickBooks Desktop 2019: 8019, XXXXX. – QuickBooks Desktop 2018: 8019, 56728, 55378-55382. – QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

Important: QuickBooks Desktop 2019, 2020, and other future versions of QuickBooks use dynamic ports. These are specific firewall ports that are used during the software installation. The assigned port number ensures the QuickBooks Desktop gets exclusive use of the given port.

• Get the dynamic port number: – Launch the Windows Start menu. – Search for QuickBooks Database Server Manager and hit the Enter key. – Move to the Port Monitor tab. – Find the QuickBooks Desktop version you use and note down the Port Number. This will be used to create firewall port exception in the further steps.

Note: Remember that you can modify the assigned port number by selecting Renew, but only for QuickBooks Desktop 2019 and later versions. If you do, navigate to the Scan Folders tab and click on Scan Now to reset the firewall permissions.

• Enter the port number and select Next.
• Choose Allow the Connection, then select Next.
• When prompted, ensure all the profiles are marked. Choose Next.
• Create this rule while naming it as QBPorts(year).
• Once all done, select Finish.

Launch QuickBooks Desktop and try switching it to the multi-user mode. You can also open your QuickBooks over the network using the computer that hosts your company file. If the Windows Firewall still blocks the connection, move on to the next step.

Create Windows Firewall exceptions for QuickBooks programs

QuickBooks uses the executable files (.exe) to run various programs. Follow the steps below to create an exception for each executable file in the table below.

• Open the Windows Start menu.
• In the search bar, type Windows Firewall and hit the Enter key.
• Select Advanced settings and right-click the Inbound Rules. Now, click on New Rule.
• Choose the rule type as Program, then click Next.
• Select This program path and hit on Browse.
• In the table below, locate and pick an executable file. Then, choose Next.
• Click on Allow the connection and select Next.
• Finally, create this rule by naming it as QBFirewallException(name.exe).

Create outbound rules by repeating the previous procedures. Proceed as before, with the exception of choosing Outbound Rules at step 4.

Executable files	Location
AutoBackupExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exe	C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exe	C:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exe	C:\Program Files\QuickBooks Online Backup

Note: If case you see these files as Program Files (x86), this just means your using a 64-bit Operating system.

Launch your QuickBooks desktop program and switch it to multi-user mode. If you still encounter problems or any errors, configure your program’s antivirus settings.

Check the antivirus and configure it

Make sure QuickBooks Desktop has normal permissions so that QuickBooks programs are not blocked. The steps vary from program to program in terms of enabling antivirus settings. To do this, check the program’s official site to set permissions for your antivirus software.

After this, restart your computer for changes to save. Once you’ve finished configuring the firewall, restart your computer and reopen QuickBooks.

4. Setting up the Folder Permissions

You must ensure the folder holding your company file is set up to share the company file over the network. Proceed with the below steps to configure the permissions:

a. Set the Folder Permissions
Verify if the permissions are set correctly

• Launch the Windows Start menu.
• Search for File Explorer and hit the Enter key.
• Look for the company file folder and right-click on it. Then, choose Properties.
• Move to the Security tab and click on Advanced.
• Select QBDataServiceUserXX and click Edit.
• Now, set the following settings to Allowed: – Traverse Folder/Execute File – List Folder/Read Data – Read Attributes – Read Extended Attributes – Create Files/Write Data – Create Folders/Append Data – Write Attributes – Write Extended Attributes – Read Permissions

If the permissions are not configured correctly:

• Right-click the folder that has your company file and select Properties.
• Choose Security, then click on Edit.
• Select QBDataServiceUserXX and hit on Full Control, then Allow.
• Click Apply, then OK.

Modify the Folder Permissions

To adjust the folder permissions:

• Launch the Windows Start menu.
• Search for File Explorer and hit Enter.
• Locate the below folder and right-click on each: – C:\Program Data\Intuit\Entitlement Client\v8 – C:\Program Data\Intuit\Entitlement Client\v6.0 – C:\Program Data\Intuit\Entitlement Client\v5 – C:\Program Data\Intuit\Entitlement Client\v3 – C:\Program Data\Intuit\Entitlement Client – C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year) – C:\Program Data\COMMON FILES\INTUIT – C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS – C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year) – C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files – C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Follow the instructions for any of the folders below. Remember that you might not have every one of these directories.

• Right-click the company file folder and choose Properties.
• Move to the Security tab, select Everyone. Note: If Everyone is in the Group or User Name checkbox, select Add and then type Everyone. Click OK.
• Choose Full Control and then click Apply and OK.

b. Configure the Windows access permissions to share the company file

As you deal with your company file over the network, make sure QuickBooks has the appropriate level of access to help avoid problems later.

• Open the Windows Start menu.
• Locate your company file folder and right-click on it.
• Click on Properties then Sharing and then select Share Add.
• For your version of QuickBooks, select the corresponding QBDataServiceUserXX.
• Now, configure the permission to Full Control and select Share.

5. Run QuickBooks Database Server Manager

Your computer is the main computer that hosts your company files, and the ones connected are workstations. You must ensure that you run QuickBooks Database Server Manager to successfully open the company file on the network.

Note: Install and set up the Database Server Manager on the main computer if you haven’t done so yet

• In QB Tool Hub, select Network Issues.
• Choose QuickBooks Database Server Manager. You will be prompted to install it if you haven’t yet.
• If your company file folder is displayed, select Start Scan in QBDSM. If they aren’t, click Browse to locate the company file and then click Start Scan..
• The QuickBooks Database Server Manager will automatically repair the Firewall permissions.
• When the scan is finished, select Close.

Note: Locate and open the folder you scanned after you’re finished. Ensure the company file folder has the .ND file. It looks like this: [your company file]qbw.nd.

6. Disable the Hosting on Workstations

Ensure the hosting is disabled on the workstations, as your server computer is the main one that hosts your company files. These computers are connected to the server and don’t host company files.

• Launch QuickBooks Desktop on one of the workstations.
• Instead opening your company file. Navigate to the File menu and choose Utilities.
• If the option you see is the Host Multi-User Access option, don’t select it. Move to the next workstation as this isn’t causing the issue.
• Select the option only if it says, Stop Hosting Multi-User Access.

Now, check on each workstation and then move to the server computer and try resetting the hosting settings.

• Launch QB Desktop on the server computer.
• Navigate to File, then Utilities.
• If you see the Host Multi-User Access option, select it. Repeat the same process and select Stop Hosting Multi-User Access to reset the hosting settings.
• Repeat the process on more time and select Host Multi-User Access to enable the hosting.

Case II: When downloading QB updates

Downloading the QuickBooks Desktop is necessary to get timely security patches and updated features and stay updated with the current features. However, you may encounter errors such as QuickBooks error 12000 and QuickBooks error 15000 when Windows Firewall is blocking QuickBooks.

This may also happen due to an outdated operating system. Perform the below steps to address the problem and get back to updating the program.

1. Update Windows

Bring your operating system to the latest version and then try downloading the QuickBooks update again.

• Press the Windows logo to launch the Windows Start menu.
• Search for Settings and then hit the Enter key.
• Select Update & Security.
• Click on Windows Update, then select Check for Updates.

• If the updates are available, select Download & Install the updates.
• Finally, reboot your computer to ensure the issues are fixed.

2. Configure the Windows Firewall settings

If Windows Firewall is Blocking QuickBooks during the update, you must configure the settings and allow the applications through the ports. This helps you run the QuickBooks processes such as downloading the newer version of QuickBooks seamlessly.

Proceed to Solution 3 in Case I to find the suitable steps to set up the Windows Firewall for QuickBooks.

Case III: When scheduling a company file backup with Intuit Data Protect

Sometimes, you might fail to schedule a company file backup using Intuit Data Protect due to the firewall and might also see an error message stating,

“Intuit Data Protect Backup Failed: Firewall or connection issue.”

Multiple reasons could be involved, such as incorrectly configured Windows firewall ports, highly stored caches, cookies, etc. We will discuss the steps below to fix the issue where your Windows firewall is blocking QuickBooks.

1. Ensure the Windows firewall isn’t blocking Intuit Data Protect

Intuit Data Protect requires to access the Windows Firewall to backup your company file. Check the firewall settings and ensure the important files are allowed through the ports.

a. Add important files to the Windows firewall

• Press the Windows logo key on your keyboard.
• Type Windows Firewall into the search field.
• Click on Allow an app through Windows Firewall and then Allow another app.
• Select Browse and navigate to Program Files(x86)\Common Files\Intuit\Data Protect.
• Choose QBIDPservice.exe, then click Open.
• Tap on Network types and mark the Private checkbox. Then, click Add.
• Repeat the above 5 and 6 steps for the IBUenghost.exe and IntuitDataProtect.exe files. If a message prompts on your screen saying the files already exist, you’re all set.

Note:Except for the Windows Firewall, other third-party software on your computer can also block important files. Ensure these files are allowed through the antivirus ports. If you aren’t aware of how to do so, visit the official website of your antivirus product.

b. Add Intuit Data Protect to your Trusted Sites

Ensure the Intuit website are added as trusted sites in Internet Options.

• Press the Windows logo on your keyboard.
• Type Internet Options into the search and hit Enter.
• Go to Security, then select Trusted sites.
• Choose Sites, then add the following sites. You can copy and paste or type them manually. Click Add each time you add a website. – backup.com – *.intuit.net – *.intuit.com – *.intuitdataprotect.com – *.quickbooks.com – workplace.intuit.com – emerald.backup.com
• Ensure the Require server verification (https: ) for all sites in this zone checkbox is selected.
• Click Close, then select OK.
• Make sure you can open the Intuit Data Protect certificate site. You need to be able to open it to avoid errors in your backup.
• Try backing up with Intuit Data Protect. If it still doesn’t work, move on to the next solution.

3. Make Sure Intuit Data Protect is up to date

You won’t be able to back up the company file data using Intuit Data Protect if the version is outdated. Therefore, ensure to download the Intuit Data Protect update by following the below steps:

a. Download the Intuit Data Protect update

• In QuickBooks, navigate to the Help menu.
• Choose Update QuickBooks and then move to the Update Now tab.
• Make sure you select Data Protect, then click Get Updates.

b. Install the downloaded update

• On your desktop toolbar, select the up arrow ^. You will see it in the lower-right corner near the clock.
• Right-click the Intuit Data Protect icon from the Windows toolbar and choose About Intuit Data Protect. This icon looks like a green padlock.
• Click on Update.
• Once all done, select OK.

Case IV: When using QuickBooks Payments

You must configure the security settings when the Windows Firewall is blocking QuickBooks for uninterrupted payment process. As all the web-based credit card or bank processes uses SSL to transmit data through firewall ports. Incorrectly configured Windows Firewall can blocks ports and hence interrupting the overall payment processes. You may also encounter the following error messages:

• Page cannot be displayed
• Server response reported an error
• Error 404, Error 500, etc
• Your request requires escalation
• Time out messages
• The page you are trying to view is taking too long to respond
• Script errors
• Blank page

To ensure these payment based service are working without any interruption, you must add these ports as an exception. Here’s how you can do it:

1. Configure the Windows Firewall settings

If the Windows Firewall is interrupting the QuickBooks Payments or other payment applications, you must configure it using the specific port number and create an exception to allow the data exchange on your computer.

For the instructions, we recommend you visit Solution 3 in Case 1, but use the port number given below to create an exception.

Open and allow these internet ports:

• 8443 (UDP and TCP)
• 443 (UDP and TCP)

Enable these applications for internet access:

• QBW32.exe
• QBPOS.exe
• EFTSVR.exe

Enable these domains for QuickBooks payments access:

• *.intuit.com
• *.innovativemerchant.com
• *.innovativegateway.com

2. Change the User Account settings

The User Account Settings is a Windows security feature that protects your operating system from unauthorized changes. Make changes as an admin; the payment processes may fail if other users make the changes.

For any system changes that require administrator permission, UAC will notify the user whether they want to allow the change or not. So, consider changing the UAC settings by following these steps:

• Launch the Run prompt by pressing the Windows+R icon key.
• Search for Control Panel and then press the Enter key.
• Choose User Accounts and then click on User Accounts (Classic View).
• Hit on Change user account control settings.
• Now, move the slider: – To disable UAC, set it to Never Notify and click OK. – To turn on UAC, set it to Always Notify and click OK.

• Finally, reboot your computer.

Summary

As a security application, the Windows Firewall filters your computer’s incoming and outgoing data to protect the system from security threats, viruses, or unwanted entries. Windows Firewall is blocking QuickBooks as it might have considered the program a threat to your computer. The above solutions will help you configure the Windows Firewall settings and ensure you can run the QB services smoothly.

For further assistance, it is recommended that you connect with technical experts. Dial +1(866) 500-0076 will connect with QuickBooks ProAdvisors and let them handle the issue.