QuickBooks Error 1712: Fixing the QB Installation Error 

Can’t install your QuickBooks Desktop, and wondering what to do? If so, read this guide to understand why this happens and the steps to resolve the issue. 

QuickBooks error 1712 occurs due to conflicts with Windows components or issues with the operating system, such as damage or conflicts with other QuickBooks processes. The error may also appear with a warning message stating, 

“We’re sorry! Something went wrong with your installation.”

Today, in this blog, we will discuss what hampers software installation and the steps to address these issues. Let’s explore this guide in detail…

What Causes Install Error 1712 in QuickBooks? 

Explore the pointers below to understand why you encounter error 1712 when installing QuickBooks Desktop one-by-one: 

• Outdated Windows 
• Missing and damaged system files 
• Incorrect installation or damaged program files 
• The background QB processes might be lingering with the QB installation
• The user might not be an admin 
• Windows components might be damaged or corrupted 
• Windows Firewall might be blocking 
• Third-party programs might be hampering the QB install 

Best Ways to Troubleshoot QuickBooks Error 1712 When Installing 

Now that you are well aware of the root causes behind QuickBooks error 1712 when trying to install the software. Proceed with the methods below to troubleshoot the same error and ensure the software installation is seamless: 

1. Update Windows 

Let’s learn how to update Windows to the latest available release:

• Launch the Windows Start menu. 
• In the search field, type Settings and press Enter. 
• Hit Check for Windows updates. 

• If updates are available, click Download & Install. 
• The device will automatically download and install the updates.
• When prompted, restart your computer to apply the updates. 

2. Run the SFC scan

SFC scans Windows files and folders to identify and resolve issues immediately. Here’s how to run the scan with these steps:

• Press Windows + X to open the Windows Power User menu.  
• Choose Command Prompt (Admin) from the menu. 

Note: You can also run System File Checker (SFC) from Windows PowerShell (Admin).

• Click Yes on the User Account Control (UAC) prompt.
• Type SFC /scannow in the command prompt window and press Enter. 

• The System File Checker tool will automatically check the integrity of Windows system files and repair them when issues are detected. 
• When the process finishes, reboot your computer. 

3. Repair your QuickBooks Desktop 

 Learn how to repair QuickBooks Desktop and resolve QuickBooks error 1712 when installing: 

Note: Download QuickBooks Tool Hub (1.6.0.8).

a. Run Quick Fix my Program 

The Quick Fix my Program will shut down all processes running in the background and then perform a quick repair on the program. 

• Open QuickBooks Tool Hub. 
• Go to Program problems in the left pane.

• Hit Quick Fix my Program.
• Start QB desktop and open your data file.

b. Run the QuickBooks Install Diagnostic Tool 

If something went wrong during the installation, it could cause problems when trying to use it. Run the QuickBooks Install Diagnostic Tool to fix common install issues.

4. End QuickBooks processes from the Task Manager 

Let’s end all the background processes that are lingering with the QuickBooks installation and resolve QuickBooks error 1712: 

• Press Ctrl+Shift+Esc to open the Task Manager. 
• Go to the Processes tab.   
• Look for the QuickBooks-related entries such as QBW32.EXE.
• Select the program and click End Task to terminate it. 
• Once done, try to install QuickBooks Desktop again. 

5. Create a new Windows user with Administrator rights

Here’s how you can add a user, then assign a role to it.

• Navigate to the Company menu. 
• Select Users. 
• Hit on Set Up Users and Roles.

Type an admin password and click OK

• Go to the User List tab.
• Click New. 
• Enter a user name and an optional password. 
• Select the user’s roles in the Available Roles section. 
• Click Add, then OK. 

6. Manually fix Windows components 

Damaged or corrupted Windows components can make it challenging to install QuickBooks and may trigger error code 1712 during the installation process.

a. Repair or reinstall Microsoft .NET Framework

For Windows 10 or Newer 

• Exit all open programs. 
• Launch the Windows Start menu. 
• In the search, type Control Panel and press Enter. 
• Navigate to Programs and Features.
• Click on Uninstall a Program. Don’t worry, we’re not installing anything.
• Hit Turn Windows features on or off.
• Look for .NET Framework on the list.
• Mark the settings for both .NET Framework 4.5 (or later) and .NET Framework 3.5 SP1.

Note: The steps to resolve .NET Frameworks 4.5, 4.6, 4.7, and 4.8 are the same.

Check NET Framework 4.5 (or later)

If you haven’t selected the .NET Framework 4.5 (or later) checkbox:

• Mark the .NET Framework 4.5 (or later) to turn it on. 

• Click OK to save the changes.
• Restart your computer.

If the .NET Framework 4.5 (or later) checkbox is already selected: 

• Mark the checkbox for .NET Framework 4.5 (or later) to turn it off. Don’t turn it back on.
• Click OK to save the changes. 
• Restart your computer.
• When signed back into Windows, follow the same steps to turn on .NET Framework 4.5 again.

Check NET Framework 3.5 SP1

If the .NET Framework 3.5 SP1 checkbox isn’t checked:

• Check the box to enable .NET Framework 3.5 SP1.
• Click OK to save your changes.
• Restart your computer.

If the .NET Framework 3.5 SP1 checkbox is already checked:

• Uncheck the box to disable .NET Framework 3.5 SP1. Do not recheck it.
• Click OK to save your changes.
• Restart your computer.
• After logging back in, follow the steps to re-enable .NET Framework 3.5 SP1.

Error occurs when enabling or disabling .NET Framework, contact an IT professional or Microsoft. The issue may be related to your operating system, not QuickBooks.

b. Repair Microsoft MSXML

Register MSXML in a 64-bit operating system with the following steps.

• Open the Windows Start menu. 
• Type cmd in the search bar. 
• Right-click on CMD and select Run as Administrator.

• Enter cd\windows\syswow64 in the C: prompt. 
• Type regsvr32 MSXML6.dll.
• Press Enter.
• When done, try installing QuickBooks Desktop. 

Register MSXML in a 32-bit operating system with the following steps.

• Open the Run command.
• In the prompt, type cmd and press Enter. 
• Type regsvr32 MSXML6.dll and press Enter.
• When done, try installing QuickBooks again. 

7. Configure the Windows Firewall settings 

Windows Firewall is a security feature that manages system ports for incoming and outgoing data on your computer. If something is flagged as a potential threat, it may prevent it from running, including QuickBooks Desktop. To fix this accidental block, you need to adjust the Windows Firewall settings for QuickBooks on your computer. 

8. Use Selective Startup to install QuickBooks Desktop

The steps below will help you install QuickBooks Desktop in selective startup so that no other application interferes with the installation, and the QuickBooks install error 1712 is resolved: 

a. Switch to Selective startup

Selective startup ensures that no other apps interfere when installing QuickBooks Desktop or other applications. If you are comfortable performing these steps, consider reaching out to an IT expert or a Windows expert. 

• Press Windows + R to open the Run command. 
• Type msconfig in the Run prompt. 
• Click OK. 
• Go to the General tab. 
• Choose Selective startup and Load system services.
• Go to the Services tab.
• Mark the Hide all Microsoft Services option.

• Click Disable all.
• Uncheck the box for Hide all Microsoft services.
• From the list of services, select Windows Installer. 
• Click OK.
• Select Restart in the System Configuration window.

b. Uninstall or install QuickBooks Desktop 

• Reinstall QuickBooks Desktop
• Press Windows + R to open the Run command.
• In the Run prompt, type msconfig.
• Click OK.
• Go to the General tab. 
• Choose Normal startup. 
• Hit OK. 
• Select Restart on the System Configuration window.

Conclusion 

We understand the importance of installing QuickBooks in running your accounting and financial processes, as well as managing your entire business. However, QuickBooks error 1712 can make it difficult even to install it on your computer.

We hope that trying the methods above one by one helped you install the software smoothly. For further assistance, we recommend consulting a QuickBooks ProAdvisor. Call +1(866)500-0076 and speak to an expert now!

Frequently Asked Questions 

How to fix QuickBooks installation errors? 

Download and run the QuickBooks Tool Hub and use the QuickBooks Install Diagnostic Tool within it to find and fix common problems automatically. If the error persists, try turning off your antivirus, re-downloading the installer, or performing a clean installation by completely uninstalling and then reinstalling QuickBooks.

Why is the QuickBooks install not working?

The QuickBooks installation might not be working due to a variety of factors, including a damaged or corrupted installer file, antivirus or Windows Firewall blocking QuickBooks, or an outdated Windows OS or system files causing the problem.

What is error code 1712 when installing QuickBooks?

Error code 1712 when installing QuickBooks appears when missing or corrupted Windows components, such as an incomplete or damaged Windows restoration, which prevents a successful installation.

How do I fix QuickBooks Desktop installation errors?

To resolve QuickBooks Desktop installation errors, begin by downloading and running the QuickBooks Tool Hub. Then, select the QuickBooks Install Diagnostic Tool from the Installation Issues tab and restart your computer. If that doesn’t work, use the Tool Hub’s Quick Fix my Program feature and update your Windows operating system.

Why won’t my QuickBooks update install?

If your QuickBooks isn’t updating, take a few important steps: Restart your computer and run QuickBooks as an administrator. If the problem persists, run the Quick Fix my Program tool and the QuickBooks Install Diagnostic tool using the QuickBooks Tools Hub.