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Windows Firewall, or a feature of Microsoft Windows, is a security application that controls the traffic that enters or exists on your device. This traffic is filtered based on various criteria, such as source and destination IP address or source and destination port number. 

QuickBooks has these port numbers assigned to pass through the Firewall, which can be blocked for security reasons. The Firewall might also be considered a threat or unwanted access to pass through your computer. This blog will cover the possible reasons and instances when the Windows Firewall is blocking QuickBooks with suitable fixes. Let’s go through this comprehensive guide.

Setting Up the Firewall Windows Settings in QuickBooks Desktop

Disabling the Windows Firewall will leave your computer unprotected and weaken the system security. Along with manual configuration, running different QuickBooks tools will also help you fix the respective issue.

This section will cover the various processes that the Windows Firewall can hinder and step-by-step instructions to address the issue accordingly.

Case I: When Opening a Company File

You may fail to open the company file in QuickBooks and encounter an error message stating, 

Cannot communicate with the company file due to a firewall.“

This is due to the Windows firewall blocking QuickBooks on Windows 11. To successfully open the company file without interruptions, you must configure the settings or resolve the associated issue. Proceed with the following solutions to do so:

1. Run QuickBooks File Doctor

The QuickBooks File Doctor utility will help you fix the firewall settings so you can open the company file over the network. 

Note: Download and install QuickBooks Tool Hub (1.6.0.8) in the latest version available.

  • Launch QB Tool Hub and navigate to Company File Issues.
  • Hit on Run QuickBooks File Doctor. The file doctor tool might take a minute or two to open; wait until then. 
  • Now, choose your company file from the drop-down menu. If you can’t see the file, click on Browse and search to find the file manually.
  • Select Check your file and network, then tap on Continue.
  • Type the QuickBooks admin password and select Next.

The scan time depends on your company file size, which usually takes up to 5 minutes. Once the scan is successful, launch QuickBooks and then open the company file. In some cases, the scan may even say it was unsuccessful after addressing the issues. 

If Windows Firewall is still blocking QuickBooks, go to the next solution.

2. Update QuickBooks Desktop

Sometimes, using an outdated version of QuickBooks hinders regular operations and can also cause connectivity issues.

  • Launch QuickBooks and navigate to the top menu bar.
  • Select Help, then Update QuickBooks Desktop from the drop-down.
  • The Update QuickBooks window will open.
  • Move to the Update Now tab and mark the Reset Updates checkbox.
Updates of the QuickBooks Desktop
  • Now, hit the Get Updates button and wait for the update downloads.
  • Restart your computer and open QuickBooks again to let the changes apply.

3. Configure the Windows Firewall Settings Manually

You must configure the Windows Firewall settings by adding the firewall port exception or by creating an exception for QuickBooks programs:

Add Firewall port exception for QuickBooks

Create Windows Firewall port exceptions in QuickBooks Desktop if you use multiple versions of the software: 

  • Press the Windows logo icon on your keyboard to open the Windows Start menu.
  • Search for the Windows Firewall application and hit Enter.
  • Go to Advanced Settings.
  • Now, right-click the Inbound Rules, then click on New Rule.
  • Choose Port and then hit Next.
Windows Firewall
  • Ensure the rule applies to TCP.
    • Enter the specific port number of your version of QuickBooks in the Specific local port field. – QuickBooks Desktop 2020 and later: 8019, XXXXX.
    • QuickBooks Desktop 2019: 8019, XXXXX.
    • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
    • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
Important: QuickBooks Desktop 2019, 2020, and other future versions of QuickBooks use dynamic ports. These are specific firewall ports that are used during the software installation. The assigned port number ensures the QuickBooks Desktop gets exclusive use of the given port.
  • Get the dynamic port number:
    • Launch the Windows Start menu.
    • Search for QuickBooks Database Server Manager and hit the Enter key.
    • Move to the Port Monitor tab.
    • Find the QuickBooks Desktop version you use and note down the Port Number. This will be used to create firewall port exception in the further steps.
Note: Remember that you can modify the assigned port number by selecting Renew, but only for QuickBooks Desktop 2019 and later versions. If you do, navigate to the Scan Folders tab and click on Scan Now to reset the firewall permissions.
  • Enter the port number and select Next.
  • Choose Allow the Connection, then select Next.
  • When prompted, ensure all the profiles are marked. Choose Next.
  • Create this rule while naming it as QBPorts(year).
  • Once all done, select Finish.

Launch QuickBooks Desktop and try switching it to the multi-user mode. You can also open your QuickBooks over the network using the computer that hosts your company file. If the Windows Firewall still blocks the connection, move on to the next step.

Create Windows Firewall exceptions for QuickBooks programs

QuickBooks uses the executable files (.exe) to run various programs. Follow the steps below to create an exception for each executable file in the table below.

  • Open the Windows Start menu.
  • In the search bar, type Windows Firewall and hit the Enter key.
  • Select Advanced settings and right-click the Inbound Rules. Now, click on New Rule.
  • Choose the rule type as Program, then click Next.
  • Select This program path and hit on Browse.
  • In the table below, locate and pick an executable file. Then, choose Next.
  • Click on Allow the connection and select Next.
  • Finally, create this rule by naming it as QBFirewallException(name.exe).

Create outbound rules by repeating the previous procedures. Proceed as before, with the exception of choosing Outbound Rules at step 4.

Executable filesLocation
AutoBackupExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exeC:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exeC:\Program Files\QuickBooks Online Backup

Note: If case you see these files as Program Files (x86), this just means your using a 64-bit Operating system.

Launch your QuickBooks desktop program and switch it to multi-user mode. If you still encounter problems or any errors, configure your program’s antivirus settings.

Check the antivirus and configure it

Make sure QuickBooks Desktop has normal permissions so that QuickBooks programs are not blocked. The steps vary from program to program in terms of enabling antivirus settings. To do this, check the program’s official site to set permissions for your antivirus software.

After this, restart your computer for changes to save. Once you’ve finished configuring the firewall, restart your computer and reopen QuickBooks.

4. Setting up the Folder Permissions

You must ensure the folder holding your company file is set up to share the company file over the network. Set up Windows and folder permissions for company file carefully to guarantee proper access, security, and smooth multi-user functionality across all connected workstations.

5. Run QuickBooks Database Server Manager

You may fail to open the company file if Windows Firewall is blocking QuickBooks Database Server Manager, but we have already configured all the programs above. Now, make sure to run the QBDBSM on the host computer:   

Note: Install and set up the Database Server Manager on the main computer if you haven’t done so yet.

  • In QB Tool Hub, select Network Issues.
  • Choose QuickBooks Database Server Manager. You will be prompted to install it if you haven’t yet.
  • If your company file folder is displayed, select Start Scan in QBDSM. If they aren’t, click Browse to locate the company file and then click Start Scan..
  • The QuickBooks Database Server Manager will automatically repair the Firewall permissions.
  • When the scan is finished, select Close.
Note: Locate and open the folder you scanned after you’re finished. Ensure the company file folder has the .ND file. It looks like this: [your company file]qbw.nd.

6. Disable the Hosting on Workstations

Ensure the hosting is disabled on the workstations, as your server computer is the main one that hosts your company files. These computers are connected to the server and don’t host company files.

  • Launch QuickBooks Desktop on one of the workstations.
  • Instead opening your company file. Navigate to the File menu and choose Utilities.
  • If the option you see is the Host Multi-User Access option, don’t select it. Move to the next workstation as this isn’t causing the issue.
  • Select the option only if it says, Stop Hosting Multi-User Access.
Stop Hosting Multi-User Access

Now, check on each workstation and then move to the server computer and try resetting the hosting settings.

  • Launch QB Desktop on the server computer.
  • Navigate to File, then Utilities.
  • If you see the Host Multi-User Access option, select it. Repeat the same process and select Stop Hosting Multi-User Access to reset the hosting settings.
  • Repeat the process on more time and select Host Multi-User Access to enable the hosting.

Case II: When downloading QB updates

Downloading the QuickBooks Desktop is necessary to get timely security patches and updated features and stay updated with the current features. However, you may encounter errors such as QuickBooks error 12000 and QuickBooks error 15000 when Windows Firewall is blocking QuickBooks.

This may also happen due to an outdated operating system. Perform the below steps to address the problem and get back to updating the program.

1. Update Windows

Bring your operating system to the latest version and then try downloading the QuickBooks update again.

  • Press the Windows logo to launch the Windows Start menu.
  • Search for Settings and then hit the Enter key.
  • Select Update & Security.
  • Click on Windows Update, then select Check for Updates.
Windows update
  • If the updates are available, select Download & Install the updates.
  • Finally, reboot your computer to ensure the issues are fixed.

2. Configure the Windows Firewall settings

If Windows Firewall is Blocking QuickBooks during the update, you must configure the settings and allow the applications through the ports. This helps you run the QuickBooks processes such as downloading the newer version of QuickBooks seamlessly.

Proceed to Solution 3 in Case I to find the suitable steps to set up the Windows Firewall for QuickBooks.

Case III: When scheduling a company file backup with Intuit Data Protect

Sometimes, you might fail to schedule a company file backup using Intuit Data Protect due to the firewall and might also see an error message stating,

Intuit Data Protect Backup Failed: Firewall or connection issue.”

Multiple reasons could be involved, such as incorrectly configured Windows firewall ports, highly stored caches, cookies, etc. We will discuss the steps below to fix the issue where your Windows firewall is blocking QuickBooks 2024.

1. Ensure the Windows firewall isn’t blocking Intuit Data Protect

Intuit Data Protect requires to access the Windows Firewall to backup your company file. Check the firewall settings and ensure the important files are allowed through the ports.

a. Add important files to the Windows firewall

  • Press the Windows logo key on your keyboard.
  • Type Windows Firewall into the search field.
  • Click on Allow an app through Windows Firewall and then Allow another app.
  • Select Browse and navigate to Program Files(x86)\Common Files\Intuit\Data Protect.
  • Choose QBIDPservice.exe, then click Open.
  • Tap on Network types and mark the Private checkbox. Then, click Add.
  • Repeat the above 5 and 6 steps for the IBUenghost.exe and IntuitDataProtect.exe files. If a message prompts on your screen saying the files already exist, you’re all set.
Communicate through windows firewall
Note:Except for the Windows Firewall, other third-party software on your computer can also block important files. Ensure these files are allowed through the antivirus ports. If you aren’t aware of how to do so, visit the official website of your antivirus product.

b. Add Intuit Data Protect to your Trusted Sites

Ensure the Intuit website are added as trusted sites in Internet Options.

  • Press the Windows logo on your keyboard.
  • Type Internet Options into the search and hit Enter.
  • Go to Security, then select Trusted sites.
  • Choose Sites, then add the following sites. You can copy and paste or type them manually. Click Add each time you add a website. – backup.com – *.intuit.net – *.intuit.com – *.intuitdataprotect.com – *.quickbooks.com – workplace.intuit.com – emerald.backup.com
  • Ensure the Require server verification (https: ) for all sites in this zone checkbox is selected.
  • Click Close, then select OK.
  • Make sure you can open the Intuit Data Protect certificate site. You need to be able to open it to avoid errors in your backup.
  • Try backing up with Intuit Data Protect. If it still doesn’t work, move on to the next solution.

3. Make Sure Intuit Data Protect is up to date

You won’t be able to back up the company file data using Intuit Data Protect if the version is outdated. Therefore, ensure to download the Intuit Data Protect update by following the below steps:

a. Download the Intuit Data Protect update

  • In QuickBooks, navigate to the Help menu.
  • Choose Update QuickBooks and then move to the Update Now tab.
  • Make sure you select Data Protect, then click Get Updates.
Download the Intuit Data Protect update

b. Install the downloaded update

  • On your desktop toolbar, select the up arrow ^. You will see it in the lower-right corner near the clock.
  • Right-click the Intuit Data Protect icon from the Windows toolbar and choose About Intuit Data Protect. This icon looks like a green padlock.
  • Click on Update.
  • Once all done, select OK.
Install the downloaded update

Case IV: When using QuickBooks Payments

You must configure the security settings when the Windows Firewall is blocking QuickBooks for un interrupted payment process. As all the web-based credit card or bank processes use SSL to transmit data through firewall ports. Incorrectly configured Windows Firewall can blocks ports and hence interrupting the overall payment processes. You may also encounter the following error messages:

  • Page cannot be displayed
  • Server response reported an error
  • Error 404, Error 500, etc
  • Your request requires escalation
  • Time out messages
  • The page you are trying to view is taking too long to respond
  • Script errors
  • Blank page

To ensure these payment based service are working without any interruption, you must add these ports as an exception. Here’s how you can do it:

1. Configure the Windows Firewall settings

If the Windows Firewall is interrupting the QuickBooks Payments or other payment applications, you must configure it using the specific port number and create an exception to allow the data exchange on your computer.

For the instructions, we recommend you visit Solution 3 in Case 1, but use the port number given below to create an exception.

Open and allow these internet ports:

  • 8443 (UDP and TCP)
  • 443 (UDP and TCP)

Enable these applications for internet access:

  • QBW32.exe
  • QBPOS.exe
  • EFTSVR.exe

Enable these domains for QuickBooks payments access:

  • *.intuit.com
  • *.innovativemerchant.com
  • *.innovativegateway.com

2. Change the User Account settings

The User Account Settings is a Windows security feature that protects your operating system from unauthorized changes. Make changes as an admin; the payment processes may fail if other users make the changes.

For any system changes that require administrator permission, UAC will notify the user whether they want to allow the change or not. So, consider changing the UAC settings by following these steps:

  • Launch the Run prompt by pressing the Windows+R icon key.
  • Search for Control Panel and then press the Enter key.
  • Choose User Accounts and then click on User Accounts (Classic View).
  • Hit on Change user account control settings.
  • Now, move the slider: – To disable UAC, set it to Never Notify and click OK. – To turn on UAC, set it to Always Notify and click OK.
Change the User Account settings
  • Finally, reboot your computer.

Summary

As a security application, the Windows Firewall filters your computer’s incoming and outgoing data to protect the system from security threats, viruses, or unwanted entries. Windows Firewall is blocking QuickBooks, as it might have considered the program a threat to your computer. The above solutions will help you configure the Windows Firewall settings and ensure you can run the QB services smoothly.

For further assistance, it is recommended that you connect with technical experts. Dial +1(866) 500-0076 will connect with QuickBooks ProAdvisors and let them handle the issue.

Frequently Asked Questions 

How to fix Windows Firewall is blocking QuickBooks?

To address the Windows Firewall blocking QuickBooks issue, you need to configure the firewall ports to allow QB processes so that they can exchange data on your computer. In addition, running QB File Doctor and Database Server Manager will also help you fix firewall permissions.

Which Windows operating system does QuickBooks no longer support?

QuickBooks Desktop no longer supports the Windows 8.1 operating system. Therefore, you will not be able to install the program on Windows 8.1.

How do I allow all apps through Windows Firewall?

Windows Firewall helps protect your computer by blocking the communication of programs and software. If you want to allow all apps through the Windows Firewall port, launch the Windows Start menu and search for Windows Firewall. Now, open Windows Firewall and click Allow a program or feature through Windows Firewall. Select all apps to allow the connection

What is Windows Firewall? 

Windows Firewall is a security application that helps protect your computer by filtering incoming and outgoing network traffic on your device. Traffic is filtered based on factors such as source and destination IP address, IP protocol, source and destination port number, and more. If the security application finds something wrong, it blocks programs, software, and system protection.

How do I turn off the firewall for a specific program?

Although you cannot turn off the firewall for a specific program, you can create an exception allowing the program to run the processes without blocking the Windows Firewall. To do so, click on Windows Firewall and go to the Exceptions tab. Choose Add Program and select the program you want to exclude.

If you are using QuickBooks Desktop 2023, you should know that development and support for this version will be officially discontinued on May 31, 2026. In this blog, we will briefly discuss the outcomes of QuickBooks Desktop 2023 discontinued

This affects not only technical support from QuickBooks but also includes critical services like payments, payroll, bank feeds, and security updates. To avoid disruption, many businesses will need to act.

For more information, contact our senior QuickBooks specialist at +1(866)500-0076

QuickBooks Support Cycles & Discontinuation Policy

The vendor behind QuickBooks Intuit maintains a policy of discontinuing older versions of QuickBooks Desktop to focus resources on newer releases. Historically, once a version reaches a certain age, Intuit ends support for it, and this includes: 

  • Ending live technical support.
  • Security updates. 
  • Integrations such as payroll, payments, and banking. 

For example, if you ask what happens with the 2022 version of QuickBooks, the support for the version recently ended on May 31, 2025. 

What is Changing for QuickBooks Desktop 2023?

End of Support Date for QuickBooks Desktop 2023, including all variants, that is, Pro Plus 2023, Premier Plus 2023, Enterprise 23.0, Mac Plus 2023, etc., support ends after May 31, 2026

What does discontinuation mean for QuickBooks users? 

After that, when QuickBooks 2023 discontinued on 31st May 2026, you will lose access to:

  • Live technical support from Intuit QuickBooks
  • Integrated services such as payroll basic, standard, enhanced, generator of payroll tax forms, payroll tax calculations, online payroll filing, and employee-side access via workforce tools.
  • Payment processing/credit card & check processing, recurring payments, e-invoicing through QuickBooks, and merchant services deposit reconciliation. 
  • Online banking/bank feeds, online backup, and automated data sync with banks or other financial institutions. 
  • Accountant- Copy transfers, contributed reports, multi-currency/exchange rate features, emailing of forms/reports, shipping manager, and other add-on or integrated features. 
  • Security updates and patches leave the software more vulnerable to security risks, especially over time. 

What will still work in QuickBooks version 2023 even after QuickBooks desktop discontinued 2023? 

If you are a user of QuickBooks version 2023, you may still be able to access your company files, view & edit existing data. Additionally, you can do basic bookkeeping or data entry using QuickBooks Desktop 2023 even after the end-of-support date. 

As per Intuit’s policy, it allows users to continue using unsupported versions. However, there will be no guarantee of support, updates, or integration functionality. Also, many of the conveniences and connected services will stop working, which for many businesses seriously limits the usefulness of the software.

Impacts on your Businesses and/or Work

  • Security Risks: Without security patches, QuickBooks or any software may become more vulnerable to malware, data breaches, and other threats.
  • Compliance and Payroll Risk: We all know that Payroll tax tables change regularly, and without updates, payroll features may become inaccurate, resulting in compliance issues.
  • Operational Disruption: Loss of online banking, payment processing, e-invoicing, and merchant services may force businesses to switch workflows.
  • Support and Troubleshooting: If something occurs, such as bugs, compatibility issues, or file corruption, you will not be able to get official help from Intuit.
  • Integration Loss: If you rely on third-party add-ons or integrations that depend on the supported QuickBooks APIs/features, those may stop working or become unstable.

Recommendations

If your business uses QuickBooks Desktop 2023 or plans to, consider the following steps soon before QuickBooks Commerce is discontinued in 2023:

  • Upgrade or Migration: You can upgrade to a newer supported version, e.g., 2024, or consider moving to QuickBooks Desktop Enterprise or even QuickBooks Online, depending on your business needs.
  • Back up your data: Export and store company files in multiple secure locations, just in case of version issues or the need to migrate.
  • Assess which features you use: We would like to recommend that if your business and work rely using QuickBooks core features such as payroll, payment processing, online banking, bank feeds, or e-invoicing, migrate before 2026. 
  • Explore alternatives: You need to evaluate whether QuickBooks Online or other accounting software better fits your long-term needs, especially if you want ongoing support, security, and integrations.
  • Inform stakeholders and/or staff: Make sure everyone in your team knows about upcoming changes, so operations are not disrupted unexpectedly.

Conclusion

QuickBooks Desktop 2023 discontinued is not a complete shutdown of the services, but you may not be getting official support, technical support, updates, and other core services. If, in any case, you want to continue with the same version past May 31, 2026, you may face complications related to QuickBooks. It will affect the businesses, especially those relying on payroll, payments, or online banking integrations.

For every QuickBooks user like you, value security, compliance, and future-proofing your accounting operations. We certainly believe that now is the time to plan your upgrade or migration. Looking to upgrade to a supported desktop version, or moving to a desktop-enterprise tier, or transitioning to QuickBooks Online, depending on your needs, contact our QuickBooksSupportNet expert at +1(866)500-0076

Frequently Asked Questions

When will QuickBooks Desktop 2023 be discontinued?

QuickBooks 2023’s discontinued release date is 31st May 2026, as per Intuit’s official announcement. 

Will QuickBooks Desktop 2023 stop working completely after May 31, 2026?

Not at all, QuickBooks will likely remain usable for basic bookkeeping and accessing company files. However, you may not get many services, updates, and the support will stop, which will degrade functionality.

Can I keep using payroll and bank feeds after discontinuation?

No Payroll services, credit-card processing, bank feeds, online banking, and other integrations will stop functioning after the end-of-support date. 

Is data migration to newer QuickBooks versions or to QuickBooks Online possible?

Yes, you can easily do that with the help of a QuickBooks specialist from QuickBooksSupportNet. You can dial +1(866)500-0076 to get the migration safely. Intuit recommends upgrading to newer versions or migrating to QuickBooks Desktop Enterprise or QuickBooks Online to maintain full functionality. 

A journal entry is a way to record financial transactions or make direct changes to your accounts using debits and credits. It’s different from the automatic recording of transactions, such as invoices or checks. However, journal entries are used for specific tasks such as correcting errors, recording depreciation, or handling complex transactions and require manual entry of the date, affected accounts, and debit/credit amounts to keep your general ledger balanced.

To help you record the transactions, learn how to make a journal entry in QuickBooks Online with our detailed guide. Read this detailed guide to keep a record of your finances accurately.

Create a Journal Entry, Reverse or Delete it in QuickBooks Online 

In the section below, we’ll explain how to make a journal entry in QuickBooks Online to record a transaction, reverse a mistake, or permanently delete it. Be careful when recording transactions, as this could cause the entire ledger to become unbalanced:

How to create a journal entry

Learn how to create or record a new journal entry: 

  • Select + Create
  • Choose Journal Entry.
  • From the Account field, choose an account on the first line. 
  • Now, enter the amount in either the Debits or Credits column.
  • Select the other account you are moving into on the next line.
  • Enter the same amount in the opposite column to balance both the debits and credits. 
  • Repeat as required, and ensure the debits and credits columns are balanced across accounts. 
  • In the Memo section, add a description to explain the reason for the journal entry. 
  • Finally, click Save and New or Save and Close.

Read More – Move QuickBooks to a New Computer

How to reverse a journal entry

If you are allocating a transaction between two accounting periods or doing it to fix a debit and credit error, follow the steps below. This will reverse a journal entry, without deleting the original journal entry:

  • Go to Settings at the top and select Chart of Accounts
  • Look for the account you created a journal entry for and select View register.
  • Now, find the journal entry in the account register. Make sure the word “journal” shall be in the Ref No. or Type column
  • Choose the journal entry to expand the view and click Edit
  • Select Reverse or click Save. 

When you reverse a journal entry, it won’t be reversed, actually, but QuickBooks creates a new journal entry to balance it. This keeps a record of the changes you have made. The new journal entry has slightly different information. 

  • The new journal entry retains the original journal number and adds the letter “R” to mark it as reconciled.
  • It is dated the first day of the month after the original journal entry date.
  • The new entry maintains the same Account, Name, and Description details as the original.

How to delete a journal entry

If you created a journal entry by mistake or you don’t need it anymore, follow the steps below to delete it permanently. You must be sure that you need to delete this journal entry, as it can’t be recovered again, which can quickly unbalance your accounts:

Note: If your accountant is handling the books, he or she may make an adjusting journal entry instead of reversing the original entry.

  • Look up the account you created the journal entry for, then select View register.  
  • Go to Settings and choose Chart of Accounts.
  • Look for the journal entry in your account register. Make sure the “Journal” word is in the Ref No. or Type column.
  • Choose the journal entry to expand the view. 
  • Select Delete.
  • Click Yes to confirm.

Conclusion 

Creating a journal entry is not standard, but it is definitely a great way to record your transactions manually. The above steps should have helped you learn how to make a journal entry in QuickBooks Online, as well as how to reverse or delete it if needed.

If you need further assistance or have any queries, we recommend consulting with QuickBookSupportNet ProAdvisors. Dial +1(866)500-0076 to talk to an expert now!

Frequently Asked Questions 

How do you create a journal entry in QuickBooks?

To create a journal entry in QuickBooks, go to + New (or Company > Create General Journal Entries on desktop) and choose Journal Entry. Enter the date, then fill in the accounts, debits, and credits, ensuring the total debits equals the total credits. Add a memo, if necessary, then click Save & Close.

How do I manually add an entry in QuickBooks Online?

To manually add an entry in QuickBooks Online, go to your chart of accounts, select the account history for the desired account, and then click the drop-down for Add Journal Entry, Add Deposit, or Add Check. Select the transaction type, fill in the required fields, and click Save.

Where are my journal entries in QuickBooks Online?

To find the journal entries in QuickBooks Online, you need to use the search icon to find the transactions. Go to the Reports menu and run the Journal report, or open any recent entry you made, then click on the clock icon. The search and recent entry methods provide a quick way to access a list of all journal entries, while the report method allows for detailed filtering. 

QuickBooks Online is an accounting software that relies on cloud-based features designed for small and medium-sized businesses. QuickBooks Online makes accounting easy. Logging in is the first step to managing cloud-based accounting software.

QuickBooks Online Sign in issues

Log in QuickBooks Online is an important step to initiate a secure and authentic session that gives you access to your financial data and the software’s functionalities. When you log in, it validates the user identity and verifies credentials. Logging in is the gatekeeper of the QuickBooks Online account.

Click on the links below for related errors: QuickBooks Error H202, QuickBooks Error 6000, QuickBooks Multi-user mode not working

Common Challenges during Sign in/Log in QuickBooks Online 

  • Incorrect Username and/or Password: Incorrect login credentials are one of the most common issues.
  • Multi-Factor Authentication Issues: Sometimes, users face issues in getting One-time verification codes to qualify for QuickBooks sign-in.
  • Browser Related Problems: In browsers, whether you are using Google Chrome, Mozilla Firefox, or any other browser, cached data, cookies, and incorrect settings can interfere with the login process.
  • Intuit Service Outages: It is rare, however, that when faced with issues with Intuit’s server, it can prevent users from signing in.
  • Unstable Internet Connection: A weak or unstable internet connection can potentially cause QuickBooks sign-in issues.

Understanding the QuickBooks Online Sign-in Page

We have given an overview of the QuickBooks Online Sign-in Page to clearly show you how things can go if you have incorrect login details.

QuickBooks Online Sign in Page

Step 1: Go to the login page

Step 2: Find the Sign in QuickBooks button

  • Click on the Sign in option.

Step 3: Enter your QuickBooks Sign-in credentials

Now, you are required to enter the following details:

  • Your Email/User ID and Password.
  • Or, you can use a Phone Number as an alternative of your User ID.
  • Now, click Sign in.
  • Enter your password and proceed further.

Step 4: Complete the Log in to your QuickBooks Online

  • Finally, click on Sign in.
  • In case you forgot your password, click on the ‘Forgot Password’ option to reset it. 
QuickBooks Online Forget Password

Common Intuit service outages

  • Check the official status page: Visit the QuickBooks status page to see if there are any official reports of a service outage or scheduled maintenance. 
  • Look at third-party sites: Certain third-party websites can provide real-time information on whether other users are experiencing a widespread outage.
  • Contact support: If you suspect an outage and there are no official reports, contact a senior QuickBooks specialist at +1(866)500-0076 for more information. 

How to check the QuickBooks Online status page?

  • Visit Intuit’s official site.
  • Check any announcements on official QuickBooks or Intuit social media accounts.
  • If you are using a third-party tool to see if other users are reporting the same problem when signing in to your QuickBooks account.
  • You can also check with freelancer forums or an accountant if they are also experiencing similar issues.
  • If there are no reasons mentioned for the cause, contact our senior QuickBooks specialist at +1(866)500-0076.

How to reset the Online QuickBooks Log in password?

  • Sign in as the admin user of QuickBooks.
  • Navigate to the Company.
  • Click on Set up users and Passwords.
  • Now, click on Set Up Users.
  • If required, enter your admin password again.
  • In the User list, select the user who needs to change their password.

QuickBooks Online Login for Accountants

Differences from the standard login for QuickBooks Online

  1. Standard Users see their company’s main dashboard immediately.
  2. Accountant Users: 
  • Access the Login Page: Go directly to the QuickBooks sign-in portal.
  • Select Product: On the login page, select QuickBooks Online Accountant from the “Choose your product to sign in” options. On the Sign in page, click on QuickBooks Online Accountant

Enter Credentials:

  • Type your email address or User ID associated with your Intuit Accountant account.
  • Enter your password.
  • You may also have the option to sign in using your Google account.
QuickBooks Online Login Accountant
  • Sign In: Click Sign In to access your QuickBooks Online Login Accountant

Client switching

  • You can switch between client files, which is an important feature of the QuickBooks Online Accountant dashboard.
QuickBooks Online Accountant dashboard
  • Sign in to your QuickBooks Online accountant login account.
  • You will see the Client List.
  • Click on the QuickBooks Icon to access a specific client’s books.
  • The selected client’s company file will open, giving you real-time access to their data.
  • Click on the QB Accountant icon to return to your main client list.

Accountant Toolbox

The Accountant Toolbox is a set of powerful productivity tools that is available only to accountant users within a client’s QuickBooks file. It is designed to help professionals efficiently find and fix errors, manage data, and perform essential accounting tasks. 

Top Solutions to fix the QuickBooks online login: sign in to access your QuickBooks account

Solution 1: Compatibility of your Browser Settings

There are some specific recommendations and settings for every site we use in the browser, such as QuickBooks Online. 

Browser Requirements

You need to make sure that the QuickBooks Online site is fully compatible and has no issues with system requirements.

Turn On Browser Pop-ups

Turning off JavaScript and pop-ups directly from the browser settings is not a good idea. Ensure that it remains turned on when you are visiting the QuickBooks Online Log in page

Solution 2: Clear the Browser Cache and cookies

To run faster in the browser, QuickBooks Online uses cookies and cache. However, it also happens that these same cookies and cache block the way to access the Intuit QuickBooks Online login page. In a nutshell, it is best to clear them all. Considering this recommendation, we have shared concrete steps to do so:

Google Chrome

  • Click on the three vertical dots in the top-right corner of the Google Chrome page
  • Now, click on the More option. 
  • Select Settings and click on Privacy and Security.
  • Within the Privacy and Security tab, click on Site Settings
  • Look for Cookies and other site data in the Content tab.
  • Now, click on the See all cookies and site data.
  • In the search field, type Intuit.
  • Mark all the Intuit cookies, and click on Remove all shown.
  • Or, hit on the Trash Can icon to remove them.
  • Finally, restart Chrome and try QuickBooks Online Payroll Log in.

Mozilla Firefox

  • Launch Mozilla Firefox.
  • Go to the Firefox option in the top left corner and click on the Preferences tab.
  • Choose the Privacy & Security
In Mozilla Firefox click on Preferences tab
  • Click on the Manage Data in the Cookies and Site Data section.
  • Type Intuit to get the related cookies.
  • Now, click on Remove All Shown.
  • Finally, save all changes.
  • Launch Mozilla Firefox and Sign in to QuickBooks Online.

Safari

  • Launch the Safari software.
  • Click on the Preferences tab and select the Privacy option.
In Safari click on Preferences tab
  • Click on Manage Website Data.
  • In the search field, type Intuit and find the related cookies. 
  • Now, click on Remove All to remove cookies and cache.
  • Click on the Remove Now and hit Done
  • Finally, relaunch Safari and log in to QuickBooks Online.

Solution 3: Add QuickBooks to the Trusted Site category

  • Click on the three vertical dots in the top right corner and select Settings.
  • In the search field, type Site Settings and click on Change Proxy Settings.
  • Now, enter the Security tab and click on the icon of Trusted Sites.
  • Choose the Sites and copy-paste the URLs of the QuickBooks Online home page.
  1. https://app.qbo.intuit.com/ 
  2. https://quickbooks.intuit.com
  • Add both of the above and click on Close > OK.

Solution 4: Check the Stability of your Internet Connection

  • Visit a website designed for stability testing, such as VSee Network Stability Test.
  • Follow the on-screen instructions to run the test, preferably in Google Chrome and on a stable tab.
  • The test will measure factors like packet loss, round-trip time, and jitter, providing an overall stability score. 

Solution 5: Clear the Domain Name System

Clearing the DNS is also a potential solution. Users of QuickBooks have found this solution to be effective in sorting out the issue of QuickBooks login online access.

For Windows:

  • Exit from all the running applications on your PC.
  • Click on the Windows option and in the search field enter “cmd”.
  • The Command Window tab will appear on the screen.
  • On the command prompt, right-click on it and click on Run as administrator.
  • Enter the Ipsconfig/flushdns and hit the Enter button on your keyboard.
  • Close the window of Command Prompt and continue with signing in to QuickBooks Online.

For Mac

  • Close all the running applications.
  • Click on the Go menu and select Utilities.
  • Now, double-click on the Terminal and type dscachheutil-flushcache and hit Enter.
  • Again, type sudo killallHUP mDNSResponder and hit Enter.
  • Once you do so, exit from the terminal window.
  • Attempt to sign in to QuickBooks Intuit Online Login again. 

Solution 6: Direct Sign-in to QuickBooks Online Login us

Fix QuickBooks Login Online Problems with Chrome Browser?

It is common to face a login issue with QuickBooks Online in your Chrome browser. As we have discussed earlier, the causes that led to the Sign in issue in QuickBooks Online are. 

  • Your PC screen may have shown a loading message or a cycling active circle making rounds continuously on your web browser.
  • An error message with the Phrase “The services are not available”.
  • It could happen that Chrome may not be able to load the site.

The main reasons behind the QuickBooks Online login page on Chrome

We have shared the details: 

  • Failure to properly sign out of the QuickBooks Online session.
  • QuickBooks must have already logged in on another system.
  • Windows firewall or antivirus software may sometimes block access.

Read More – Create QuickBooks Antivirus Exclusions

How to Log in/Sign in QuickBooks Online Mobile App? 

Follow the steps we have shared below:

  • Download the QuickBooks Online mobile app from the Google Play Store or iOS App Store.
  • Open the app and enter your QuickBooks Online login credentials.
  • Now, log in to your QuickBooks Online Mobile App.

Common Mobile Sign-in QuickBooks Issues

Users have also faced issues in their mobile phones while signing in to QuickBooks. Below are the common issues:

  • Forgotten password: On the login screen, click on the Forgotten Password link and reset your password.
  • Account suspension: Check if your QuickBooks Online account is active or suspended. 
  • App or device problems: You need to make sure to use the latest version of the QuickBooks Mobile App. Or, check if you are on a stable internet connection. 

QuickBooks Online Login Intuit Best Practices for Businesses

  • Setting up admin and employee access
  • Managing user roles
  • Using audit logs
  • Avoiding duplicate logins

To improve Online QuickBooks login security, implement a strong password, enable two-factor authentication, and use separate user accounts with limited permissions. Additionally, ensure the computer used for login has up-to-date virus protection and a firewall, and never share your password. 

QuickBooks Online Payroll Log in Account and user security

  • Use a complex, unique password: Avoid using personal information or common words. You need to include a mix of upper and lowercase letters, special characters, and numbers. 
  • Enable two-factor authentication: This adds an extra layer of security by requiring a verification code from your phone to log in, which QuickBooks can send via SMS for unusual login patterns.
  • Do not share your password: To prevent unauthorized access to your financial data, keep your login credentials confidential.
  • Assign user permissions: Give each user a specific role with only the necessary access to perform their tasks, which also helps with tracking activity via the audit trail. 

Conclusion 

Facing a QuickBooks sign-in issue may seem simple, but sometimes it becomes complicated when you fail to identify the issue behind the error. Understanding the brute force of mind it could take to resolve, we mentioned every possible fix to save your brain drain.

In this guide, we have carefully mentioned the common login issues with QuickBooks, how to QuickBooks online login: sign in to access your QuickBooks account, and solutions to resolve if you are facing consistent issues with login. For more information, contact our senior QuickBookSupportNet specialist at +1(866)500-0076

Frequently Asked Questions

Why can’t I log in to QuickBooks Online?

There are multiple issues that led to the failure of QuickBooks Online Sign-in. You can count them as incorrect credentials, browser cache problems, unstable internet connection or account lockouts from too many failed attempts. 

How do I change my QuickBooks password?

To change your QuickBooks password, go to the Sign in & security section under your Intuit account settings for QuickBooks Online, or use Set Up Users and Passwords in the Company menu for QuickBooks Desktop.

What do I do if QuickBooks keeps logging me out?

If QuickBooks keeps logging you out, you should first adjust your account’s timeout settings to a longer period, and then try clearing your browser’s cache and cookies or using an incognito/private browsing window. If the problem continues, reset the app’s data or reinstall the mobile app, as outdated or corrupted data can cause this issue. 

Is QuickBooks Online secure?

QuickBooks Online is considered secure due to its use of industry-standard security measures, including 128-bit SSL encryption for data in transit, password-protected logins, and Multi-Factor Authentication. It also employs advanced firewalls, physical security for its servers, automatic data backups, and a detailed activity log for auditing. 

How do I log in to QuickBooks Online?

  • Visit the official Intuit site at quickbooks.intuit.com.
  • Click on the sign-in.
  • Enter your email, user ID, or Phone Number.
  • Click Sign in, then enter the Password.

You must be wondering when everything was going right, what happens suddenly that “my company file is not opening”. There could be multiple reasons, but if you are getting a direct pop-up of the QuickBooks error 6123, then we would recommend that you continue with this blog.  

QuickBooks Error 6123

The error code 6123 is a company file error and requires you to fix it ASAP before you lose your company file, which indicates a huge loss for your job and business as well. 

Causes Behind the QuickBooks Desktop Error -6123, 0

There are various reasons that you could find to be one of the reasons behind QuickBooks error 6123 0:

  • Corrupted or damaged company file: The file may be damaged or corrupt due to internal issues. 
  • Network and firewall issues: Third-party security applications, such as a firewall, could block QuickBooks from accessing the file, especially in a multi-user environment. 
  • Insufficient folder permissions: You may not have enough permission to access the location where the company file is stored.
  • Restoring from a network drive: Attempting to restore a backup (.qbb) file from an external drive or network folder can cause this error.
  • Portable file Issue: Problems can arise if a portable company file (.qbm) is created on one computer and then restored on a different one without following the correct steps. 

Learn to Fix Error 6123 0 in QuickBooks Desktop

Solution 1: Use QuickBooks File Doctor

Step 1: Install the QuickBooks tool hub.

The QuickBooks Tool Hub is used to correct common errors; close the QuickBooks program before use.

We recommend using QB tool hub on Windows 10, 64-bit.

Note:- Click on the Windows Start menu, if there is no shortcut icon on the desktop, and search for QuickBooks Tool Hub. Now, open the application. 

  • Open your downloaded file, QuickBooksToolHub.exe, and follow the on-screen instructions to install the application. 
  • Agree to their terms and conditions
  • After the application gets installed, double-click on the icon that would have appeared on your Windows desktop and open the tool hub.
qb tool hub

Note:- If there is no shortcut icon on the desktop. Select the Windows Start menu and type QuickBooks Tool Hub in the search field, and open the application.

QuickBooks Tool Hub

Step 2: Run QuickBooks Database Server Manager on your server using QuickBooks Tool Hub. 

For your information, the server computer is the one where the company file has been restored. At the same time, your other computers are considered workstations that are just connected to your network.

  • Click on the Network Issues in your QuickBooks Tool Hub application.
  • Click on the QuickBooks Database Server Manager. In case you find that QuickBooks is not on your server, it will ask you for installation.
QuickBooks Database Server Manger
  • Click on the Start Scan in the QuickBooks Database Server Manager if you have the folder containing your company file. 
  • In case you did not find it, browse the company file’s location and click on Start Scan.
  • The database server manager would automatically repair your Windows firewall permissions. Click on Close once the scan is finished.
  • Launch QuickBooks on each workstation where you would find QuickBooks Error Code -6123,0.
  • Click on File and choose Switch to Multi-user Mode.
Switch to multi-user mode

Step 3: In the QuickBooks Tool Hub, run the file Doctor. 

Run QuickBooks File Doctor
  • Now, from the drop-down menu, select your company file. If you don’t find your file, click on Browse and search for the file.
  • Click on Check your Network and hit Continue
  • Enter your QB’s admin password and click on Next.

Solution 2: You may see QuickBooks Error 6123 while restoring the company file (.qbw)

  • In the situation when you are restoring your company file from a backup (.qbb).
  • Move the backup file back to your local hard drive in case your file resides on the network or external storage drive. 

Note:- Do not open them from a removable drive or an online storage folder. 

  • Now, continue with the steps to restore your company file. 

Restore a backup

  • While restoring a backup company file, QuickBooks uses the backup to create a new company file (.qbw).
  • Click on the File menu.
  • Choose Open or Restore Company.
  • Click on Restore a backup copy and hit Next.
Open or Restore Company
  • Choose Local Backup > Next.
  • You can browse your PC to fetch the backup company file.
  • Choose an easy-to-reach folder to save your restored company file.
  • Click on Open, and to avoid overwriting the same files, you can rename the existing company file.
  • Once done, click on Save

Solution 3: If you see QuickBooks Error 6123, 0, while restoring a backup (.qbb) on a new PC

  • Launch QuickBooks Desktop on your PC that was used to create the backup company file. 
  • Open your existing/original company file only as usual.
  • You need to create a portable copy of your company file. 
  • Launch QuickBooks Desktop on your new PC.
  • Instead of the backup, you can restore your company file using the portable copy. 

Create a portable company file

  • Launch QuickBooks and log in as an admin.
  • Navigate to the File menu.
  • Click on Create Copy.
Create Portable Company File
  • Click on Portable company file and hit Next.
Save Copy or Backup
  • Name your portable company file with a unique name.
  • Select a short file path location to save your portable company file. 
  • Pick somewhere that would be easy to find, like your Windows desktop.
  • Once done with everything, click on Save and then OK.

Now, you have a portable company file you can put on a USB or send online. The file must look like this: [Unique company file name].qbm.

Solution 4: Rename the .ND and .TLG files

The .ND (Network Data) file helps the program manage user access and connect to a company file on a network. The .TLG (Transaction Log) file records changes made to your company file since the last backup, allowing for data recovery in case of corruption.  

rename the file name of .ND and .TLG files

You see these QuickBooks error code 6123 when these .ND and .TLG get damaged. And, if you rename these files, you would not lose any data. These files get created again when you scan them with QuickBooks Database Server Manager.

  • Open the folder where you stored your company file.
  • Search for the files with a similar name to your company files with the extension .ND and TLG.
    • company_file.qbw.nd
    • company_file.qbw.tlg
  • Right-click on each company file and click on Rename
  • Add an extension OLD at the end (for example: company_file.qbw.nd.OLD).
  • Launch QuickBooks again and log in to your company file.

If the QB error code 6123 occurs again, try the next solution.

Conclusion

QuickBooks error 6123 is a company file error that requires you to have a fresh backup of your company file immediately and use the QuickBooks file doctor as a first step to fix it. We hope your QuickBooks error is fixed, and if standard solutions failed to fix it, reach out to our QuickBookSupportNet Specialist at +1(866)500-0076.

Frequently Asked Questions

What is QuickBooks Company File Error 6123, 0?

QuickBooks Error 6123 is a connection error that happens when QuickBooks cannot open or restore a company file, often due to a corrupted file, network issues, firewall restrictions, or other causes. 

What are the causes behind error code 6123, 0 in QuickBooks Desktop?

QuickBooks Error code 6123 is caused by issues like corrupted company files, incomplete software installation, or problems with network connectivity.

  • Corrupted or damaged company file: The file itself may have errors, preventing access.
  • Network and firewall issues: Security software, such as a firewall, can block QuickBooks from accessing the file, especially in a multi-user environment. 
  • Improper folder permissions: The user account may not have the necessary permissions to access the folder where the company file is stored.
  • Restoring from a network drive: Attempting to restore a backup (.qbb) file from an external drive or network folder can cause this error.
  • Incorrectly creating a portable file: Problems can arise if a portable company file (.qbm) is created on one computer and then restored on a different one without following the correct steps. 

How can I create a portable company file?

Create a portable company file: If you are restoring a backup on a new computer, this is a recommended solution.

  • Open the original company file on the old computer.
  • Go to File > Create Copy and choose Portable Company File.
  • Move the .qbm file to the new computer.
  • In QuickBooks on the new computer, go to File > Recover a Portable File to restore it.

Employers provide the W-2 and W-3 forms to individual employees, detailing overall income, deductions, taxes, and other important information. Accurate completion of these tax forms ensures the proper administration of payroll and tax systems for both employers and employees.

QuickBooks allows you to file both forms in all versions and easily print copies to share with your employees and the relevant administration.

In this guide, we will explore the importance of these forms, provide instructions on how to file them correctly, and offer step-by-step guidance on printing your W-2 and W-3 forms in QuickBooks. Let’s get started with this comprehensive guide.

An Overview of Tax Form W-2 and W-3 Forms

The W2 form is a Wage and Tax Statement issued by the employer to an employee at the end of the year. It states the total wages earned for the year, tax deductions, and other deductions from the paycheck. Issuing the W-2 form is important, as it enables employees to file their personal income tax return.

On the other hand, the W-3 form is a Transmittal of Wage and Tax Statements that is submitted by an employer to the Social Security Administration (SSA) and the Internal Revenue Service (IRS).

This tax form includes a summary of all the W-2 forms that the employer has issued to their employees. The W-3 form is important because it allows the SSA and the IRS to verify the information on the W-2 forms and ensure that taxes have been reported correctly.

Learn More – How to E-file QuickBooks Form 941

Learn How to Print Your W-2 and W-3 Forms in QuickBooks

Whether you use QuickBooks Desktop, Online, or a separate Payroll subscription, the following steps will guide you through printing the W-2 and W-3 tax forms. Continue below to share the tax details with your employees:

1. Buy W-2 paper (if applicable)

If your employee lost their tax form or didn’t get their original W-2 or W-3, you will need a copy of your records. Use the pain paper to take a printed copy, as in Step 2.

If you are printing and emailing official copies of W-2s to your employees from QuickBooks, consider purchasing W-2 paper to ensure accuracy and compliance with tax regulations. We recommend ordering W-2 kits (including W-2s and envelopes) through us to ensure the W-2s print correctly. 

  • Visit QuickBooks Checks & Supplies.
  • Click on Tax Products.
  • Select Blank W-2 kits
  • Follow the steps on your screen to finish the order. 
    • If you use QuickBooks Online Payroll or QuickBooks Desktop Payroll Enhanced or Standard, get 3- or 4-part perforated paper.
    • If you use QuickBooks Desktop Payroll Assisted, you’ll only get 4-part perforated paper.
Buy W-2 paper

Read More – Print Form 1099 and 1096 in QuickBooks Desktop

2. Print your W-2 and W-3

Print your W-2 and W-3 forms in QuickBooks Desktop in different versions:

a. QuickBooks Online Payroll

You can print your W-2 and W-3 forms in QuickBooks Online on the same date or after:

  • January 1, if your automated taxes and forms settings are OFF 
  • January 15, if your automated taxes and forms setting is ON 

Note: If you opt to mail W-2s to your employees, they’ll be sent to the mailing address listed in the employee profile.

Print current year or 1 year prior

Follow this link to complete the steps in the product.

  • Go to Filings
  • Select Resources > W-2s
  • Review the list of employees you are printing the tax form for. 
    • Employees who chose paperless will not have W-2s printed. They can print their copy from QuickBooks Workforce if necessary.  
  • If your automated taxes and forms settings are off, check your Form W-2 print setting. Select Change setting to adjust the paper type if needed.
  • Hit on View or Manage the copy you are printing: 
    • W-3 Summary Transmittal of Wage and Tax Statements
    • W-2, Copies B, C & 2 (employee)
    • W-2, Copies A & D (employer)
  • Click on View and print
Print current year or 1 year prior
  • Choose the Print icon on the Adobe Reader toolbar. Then, select Print

Note: When reprinting for a lost or not-received W-2, write REISSUED STATEMENT at the top and include a copy of the W-2 instructions.

Print previous years

Follow this link to complete the steps in the product.

  • Go to Fillings
  • Select Resources.
  • Hit on Archived forms and filings.
Print previous years
  • Select the date range for which you are printing the form. You can also simply search for the forms you need. 
  • Hit View on the W-2 or W-3 form you wish to print.
  • On the Reader toolbar, hit the print icon. 
  • Select Print again. 

The layout of QuickBooks may be updated, so we recommend consulting with QuickBooks or an accounting expert at +1(866)500-0076.

Also See – How to print w2 form in QuickBooks

b. QuickBooks Desktop Payroll Assisted

W-2 forms will be available to print starting January 10. If you’re choosing Intuit Print, you’ll only need to print your W-2 forms if your employee has lost or not received their original W-2 form.

  • Go to Employees
  • Select Payroll Center 
  • Navigate to the File Forms tab.
  • Choose View/Print Forms & W-2s.
QuickBooks Desktop Payroll Assisted
  • Enter the payroll PIN and click OK
  • Move to the W-2s tab.
  • Choose the year, then all or individual employees.
  • Hit the Open/Save Selected button.
  • Select the appropriate reason for which you are printing the W-2.
  • Click on File in Adobe Reader and select Print.

Note: If your employees lost their W-2 or didn’t get the original tax form, write REISSUED STATEMENT at the top to re-print and include a copy of the W-2 instructions.

c. QuickBooks Desktop Payroll Enhanced and QuickBooks Desktop Payroll Standard

Your W-2s will be available for printing after January 1.  

  • Update QuickBooks Desktop and payroll services. 
  • Go to the Employees menu. 
  • Select Payroll Tax Forms & W-2s, then Process Payroll Forms.
  • In the File Forms tab, move down and choose Annual Form W-2/W-3 – Wage and Tax Statement/ Transmittal.
  • Click on Create Form.
  • Either choose all or individual employees to file.
  • Enter the year to see the form and click OK
  • Select all or individual employees to print the documents. 
  • Click on Review/Edit to review each W-2. 
Enhanced and Standard
  • You will see the reviewed W-2s have a checkmark in the Reviewed column.
  • When done, choose Submit Form and follow the steps on your screen to print and file the forms.

Note: If your employees lost their W-2 or didn’t get the original tax form, write REISSUED STATEMENT at the top to re-print and include a copy of the W-2 instructions. 

Conclusion 

A printed copy of the W-2 and W-3 tax forms allows businesses to share them with their employees in case they have lost or require a physical copy, as well as for record-keeping purposes. The above steps outline how to print your W-2 and W-3 forms in QuickBooks.

For further assistance, we recommend consulting with QuickBooks professionals at +1(866)500-0076. Speak with an expert and consult with us now!

Frequently Asked Questions 

How to print W-2 and W-3 in QuickBooks Online?

Here’s how to print W-2 and W-3 in QuickBooks Online: 

  • Go to Fillings
  • Select Resources > W-2s.
  • Now, follow the on-screen steps. 
  • Select the steps according to your preference.  
  • Hit on View and print
  • Hit the Print icon on the Adobe Reader toolbar. 
  • Finally, click Print.

Where to find W-2 forms on QuickBooks Desktop?

There are two ways to find W-2 forms in QuickBooks Desktop: either through the QuickBooks Workforce app or the web version. Check these steps for the app: 

  • Go to Taxes or More
  • Select W-2s
  • Click Download.
  • Choose the W-2 you want to view or print. 

How to export W-2 from QuickBooks to Excel?

Here’s how you can export W-2 from QuickBooks to Excel: 

  • Open this in a new window
  • Look for the report you wish to export. 
  • Under Export/Print drop-down, choose Export to Excel.
  • Save the file in the Download folder or your desktop. 

Where to find W3 in QuickBooks Online?

Find your W3 in QuickBooks Online: 

  • Go to Taxes > Payroll Tax
  • Go to the Forms section > Annual Forms.

Choose W-3, and then View.

Dealing with the issue of QuickBooks Payroll Update not working might be frustrating, but it is fixable. Any accounting software can suffer from payroll update errors, and QuickBooks is also not immune to this.

In this dedicated guide on QuickBooks payroll update error, we have shared a complete roadmap on how to fix the payroll update error and when to call a QuickBooks specialist before it’s too late.

Call a senior QuickBooks specialist if:

  • Payroll deadline today/tomorrow. 
  • No fresh backup or multi-user on a shared server with live work
  • You have already tried 2-3 steps, and the error still persists. 
  • QuickBooks prompts Verify/Rebuild repeatedly. 

What not to do?

  • Do not keep retrying updates out of order; you will waste your time and risk a partial install.
  • Do not rebuild data without a fresh backup
  • Do not make permissions or firewall changes that you cannot reverse. When in doubt, call our QuickBooks specialist at +1(866)500-0076. 

Before you start:

  • Ensure you have a stable internet connection
  • Use only up-to-date QuickBooks software
  • Make sure your payroll subscription is active. 
  • Log in to Windows and QuickBooks as an Admin.

Learn to Fix the Error QuickBooks Desktop Payroll Updates Not Working

Solution 1: Register and Update your QuickBooks

Step 1: Check your payroll service subscription

  • Close all the open company files.
  • Now, restart your PC.
  • Launch QuickBooks and go to Employees.
  • Click on My Payroll Service and choose Manage Service Key.
My payroll service
  • Confirm and correct your Service Name and Status as Active.
  • Click on Edit and confirm your service key number.
QuickBooks service key
  • If the service key number is incorrect, enter the correct key.
  • Click on Next and uncheck the Open Payroll Setup box option. 

Read More – QuickBooks Payroll Not Calculating Taxes

Step 2: You need to Register and update QuickBooks Desktop 

  • In your keyboard, Press F2 and open the Product Information.
  • Apart from the QuickBooks license number, confirm the status to be Activated.
License Information and a product key

Note:- If you found the status is not Activated, register your QuickBooks Desktop.

Confirm if the QuickBooks payroll update not working 2024 error is fixed or if it still not resolved. If not, please try the next solution.

Learn More – QuickBooks Payroll Update Error 15222

Step 3: Add Defender exclusion and run Quick Fix my Program

  • Close your open company file and close the QuickBooks Desktop application.
  • Add the Defender exclusion or turn off Windows Defender antivirus protection.
Windows Defender antivirus protection
Quick Fix my Program

Solution 2. Run QuickBooks App as an Admin

  • Click on the Windows Start menu.
  • Type QuickBooks in the search field.
  • Right-click on the QuickBooks Desktop icon and select Run as administrator.
run as administrator
  • Run the payroll update.
  • Once complete, close QuickBooks.
  • Launch the application and run it as an admin.

Also see – QuickBooks Payroll Error 15203

Solution 3. Update Windows Permissions

  • Click on the Windows Start menu.
  • Type File Explorer and open it.
  • Find your QuickBooks program file. It must look like this:
QuickBooks program file
  • Right-click on the QuickBooks program file, i.e., QBW32.EXE.
  • Click on Properties and select Security.
  • Select Edit and click on Add.
  • In the Windows search field, enter Everyone and click on OK.
  • Mark the checkbox for Full control and hit OK.
  • Click on Add again and enter Users in the search field.
  • Finally hit OK.
  • Mark the checkbox for Full Control in the security window and click on OK.
  • Once done with everything, click on Apply < OK and close the settings window.

Solution 4. Use Selective Startup Mode

  • Press Windows + R key.
  • Open the Run command and enter msconfig and hit OK
msconfig
  • Select Selective startup and Load system services in the General tab.
Use Selective Startup Mode
  • Navigate to the Services tab and choose Hide all Microsoft Services.
  • Click on Disable all and uncheck Hide all Microsoft services.
Hide-all-Microsoft-services
  • Click on Windows Installer in the list of services.
  • Now, click on Restart on the system configuration window.  

Open QuickBooks and confirm if the QuickBooks Desktop payroll update not working error is resolved or if the error still requires another solution. You can try solution 5 to fix the error.

Solution 5. Use Selective Startup Mode

  • Click on Employees and select My Payroll Service.
My Payroll Service
  • Click on Send Usage Data
  • In case this option does not work in QuickBooks, use these steps:
  • Click on Employees and choose Send Payroll Data.
Send Payroll Data
  • Click on Send All in the Send/Receive Payroll Data.
  • Now, enter your PIN for payroll service if asked.
  • Finally, click on Get Payroll Updates again.
Get Payroll Updates

Bonus Tips to Prevent QuickBooks Payroll Won’t Update

  • Monthly: Update QuickBooks desktop release and install new payroll tax tables ahead of payroll week. 
  • Backups: Daily verified backups when running payroll, test restore monthly. 
  • Environment: Keep windows current and avoid forced shutdowns mid-update.
  • Discipline: Run payroll update as an admin and close other apps to minimize file locks.
  • Documentation: Keep your service key handy and note down who owns activation on each workstation. 

Conclusion

We have received a number of requests to fix the QuickBooks payroll update not working error. Updating payroll is an essential task to credit the salaries of your employees and maintain a transactional relationship with your clients. Considering every possible scenario, we delivered a calculated approach with standard fixes to fix the error. 

Depending on your QuickBooks version, subscription status, and system requirements, it may happen that your payroll issue requires a more advanced technical solution. 

Talk to our senior QuickBooks specialist at +1(866)500-0076 and get the payroll update error fixed ASAP. 

Frequently Asked Questions

What is the QuickBooks payroll updates not working error?

QuickBooks payroll update not working is a common payroll failure issue that could be due to using an outdated QuickBooks application, unstable internet connection, server issue, or more. 

Why am I facing a QuickBooks payroll update error?

There are multiple reasons that could lead you to face payroll issues in QuickBooks. Either you are using an outdated QuickBooks application, or there is a server issue, or any other issue that would require you to walk through the guide for complete understanding. 

How can I fix the payroll update error in QuickBooks?

If you are looking to fix the payroll update issue, you need to perform some basic fixes, such as updating your application, logging in to Windows and QuickBooks as an admin role, or fixing your server error issue. To get a complete guide, visit www.quickbooksupportnet.com, or you can chat with one of our senior QuickBooks specialists or dial +1(866)500-0076.

QuickBooks, with its decade of journey, has brought many utility features for QuickBooks users’ daily use. One of the important and essential utility features is the QuickBooks Install Diagnostic tool. You must be wondering how you can use the diagnostic tool. 

QuickBooks Desktop Install Diagnostic Tool

We have carefully crafted this blog to bring everything to one place. This guide will help you get everything regarding the QuickBooks Desktop Install Diagnostic Tool. 

What are the functions the QuickBooks install diagnostic tool can perform?

  • Diagnose installation errors: This tool scans for corrupt files and resolves various issue that restricts QuickBooks Desktop from getting installed properly.
  • Repair corrupt or damaged Microsoft components: The tool repairs essential Microsoft components like MSXML, .NET Framework, and C++ that cause installation failures. 
  • Fixes common errors: There are certain errors, such as C++ and MSXML, that the QB Install Diagnostic Tool for QuickBooks can fix, and even problems, such as QuickBooks has stopped working.
  • Automatic troubleshooting: This automatic feature of the installation diagnostic tool ensures that you do not need to fix common errors manually, which are time-consuming and brainily hectic. 

Common Error that QuickBooks Install Diagnostic Tool could resolve: 

Error code 1603MS .NET Framework errorsMSXML damage errors
QuickBooks error 1935Error 1903Error 1334
Damaged C++ related errorsError 15106QuickBooks error 1722
QuickBooks Error 1904ABS PDF driver errorsError 1712
Unrecoverable Desktop Error in QuickBooksErrors in verifying your subscriptionQuickBooks has stopped working while opening QuickBooks

How Can I Use QuickBooks Install Diagnostic Tool? 

QuickBooks Install Diagnostic Tool

Step 1: Install the QuickBooks tool hub.

The QuickBooks Tool Hub is used to correct common errors; close the QuickBooks program before use.

We recommend using the QB tool hub on Windows 10, 64-bit.

Download QuickBooksToolHub
  • Save your download to a short file location path. You could save it to your desktop screen.

Note:- Click on the Windows Start menu, if there is no shortcut icon on the desktop, and search for QuickBooks Tool Hub. Now, open the application. 

QuickBooks Tool Hub
  • Open your downloaded file, QuickBooksToolHub.exe, and follow the on-screen instructions to install the application. 
  • Agree to their terms and conditions
  • After the application gets installed, double-click on the icon that would have appeared on your Windows desktop and open the tool hub.
qb tool hub

Step 2: From QuickBooks Tool Hub, Run QuickBooks Install Diagnostic Tool 

  • Click on the Installation Issues
  • Now, you will get the option of the QB Install Diagnostic Tool. 
QuickBooks Install Diagnostic Tool
  • Click on QuickBooks Install Diagnostic Tool.
  • The QB tool will start scanning the files and any issues related to QuickBooks. 

Step 3: Run Quick Fix my Program

When you perform this solution, it will shut down all the open background processes you must be using. This feature will run a quick repair on your program. 

  • Click on the Program Problem.
  • Select Quick Fix my Program.
Quick Fix my Program
  • Launch QuickBooks Desktop & open your data file.

Conclusion

QuickBooks Install Diagnostic Tool is an essential feature that QuickBooks users use to avoid common errors. Considering the hundreds of queries on the installation diagnostic tool, we drafted this piece of content to fulfill all your requirements. 

For more information on QuickBooks and its features, dial us at +1(866)500-0076

Frequently Asked Questions

What is the QuickBooks Install Diagnostic Tool?

QuickBooks developed a feature called the Install Diagnostic Tool in QuickBooks Tools Hub application. The diagnostic tool fixes multiple issues that include .NET Framework, MSXML, and/or C++. 

How can I install QuickBooks Tool Hub’s latest version?

If you are looking for a complete solution on QuickBooks Tool Hub, visit our site https://www.quickbooksupportnet.com/.

How to fix the QuickBooks Install Diagnostic tool?

To fix the QB Install Diagnostic tool, try the following methods: 

  • Run as administrator: Try right-clicking the QuickBooks icon on your desktop and selecting “Run as administrator” to see if it helps launch the program.
  • Contact our support: If the error persists, you may need to contact an IT expert or Microsoft support, especially for errors related to the “Windows Installer” service. For QuickBooks-related errors, contact our senior QuickBooks specialist at +1(866)500-0076.

The QuickBooks program may shut down at various times while working. You may experience QuickBooks closes unexpectedly when performing the following tasks:

  • Emailing a large report
  • Working randomly on transactions, such as Invoices and Sales Orders
  • Running many reports side by side
  • Working in different Centers
  • Working in the Report Center

The QuickBooks crash when opening the company file in multi-user mode, updating, or running other operations, often with different warning messages.
The errors you may see include:

For the software to function smoothly, you will need to identify the root causes and the methods to resolve them in different situations. Let’s walk you through this detailed guide to unfreeze QuickBooks Desktop and resolve the error messages.

Why Does QuickBooks Disappear While Working and Crash Suddenly?  

Find out the different reasons why QuickBooks crashes when emailing a report, opening a company file, or starting up:

  • Outdated version of QuickBooks
  • Potential data corruption or damage
  • Issues with the company file location
  • The data file may be stored in multiple locations or nested folders
  • Common network connectivity problems
  • QuickBooks background processes are disrupting normal operation
  • Damaged or corrupted QuickBooks user profile
  • Missing or corrupted registration data in the QBWUser.INI file
  • Incorrect installation or damaged program files
  • Windows components like MSXML or .NET Framework are conflicting with QB
  • The QBCFMonitor service may not be active on the server

QuickBooks Closes Unexpectedly or Has Stopped Working? Top 12 Solutions 

If QuickBooks just disappears while you’re working, or if you’re experiencing freezes, follow the detailed steps below to troubleshoot and unfreeze QuickBooks Desktop, ensuring smooth performance.

1. Update QuickBooks 

Updating QuickBooks Desktop ensures there are no outdated components or features that hamper software performance, that you use up-to-date security patches and bug fixes, and that you stay compliant with the latest tax laws, improving integration with other apps and streamlining your financial management and workflow. 

If QuickBooks is still closes suddenly, move to the next solution.

2. Check if the issue is with your file or the program

See whether QuickBooks crashes when opening the company file due to damage, corruption, issues with the location, or QuickBooks Desktop.  

  1. a. Open your file with all windows closed
  • Open QuickBooks Desktop. 
  • Choose your company file in No Company Open
No Company Window
  • Press and hold the ALT key, then select Open. Do not release the ALT key until the file opens.
  • If you are asked to sign in, release the ALT key, enter the password, then press and hold ALT and select OK.

If QuickBooks closes unexpectedly even after this, go to the next step. 

  1. b. Suppress the QuickBooks application
  • Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon.

Important: Don’t release the Ctrl key until you see the No Company Open window, QuickBooks freezes, or gives you an error.

  • Select a company file, then choose Open.

3. Open a sample company file

A sample company file will help determine whether the problem lies in your company file itself.

  • Open a sample company file.
  • Press and hold the Ctrl key. 
  • Double-click on the QB Desktop.
  • Hold the Ctrl key until the No Company Open window opens.
  • Select Open a sample file in the window. 
  • Choose the sample file from the list. 

If the sample company file opens and you don’t see the error, the data file might be damaged, or the location might have a problem. For this, you can restore a recent backup or ADR to restore the file. Repair the QB data if a backup or ADR isn’t enough to restore your data. 

If you see the error in the sample company file, go to Solution 3. 

4. Move your file to a different folder

Copy the company file to a new folder to see if the problem is in the folder you use to open the company file, which is damaged.

Copy the company file to a different location

  • Right-click your Desktop, select New, then choose Folder. Also, name the folder QBTEST
  • Open the folder where your company file is saved. 
  • Right-click on the file and select Copy
  • Paste the company file in the QBTEST folder.
  • Now, open the same company file. 
  • If you do not get the error when opening the company file from a different location, it means the company file is damaged, or the folder path is too long. For this, you will need to create a new folder to save the file.

If QuickBooks won’t start even after this, go to Solution 5. 

5. Run QuickBooks File Doctor 

The QuickBooks File Doctor will help you resolve the data damage and the network connectivity issues. 

Note: You must ensure to download and install QuickBooks Tool Hub (1.6.0.8) or update it to the latest release. 
  • Launch the QuickBooks Tool Hub. 
  • Go to Company File Issues in the left pane. 
  • Hit on Run QuickBooks File Doctor. The tool can take up to a minute to open the file doctor. 
QuickBooks File Doctor Tool

Note: If the QuickBooks File Doctor doesn’t open, look for the QuickBooks Desktop File Doc and open the tool manually. 

  • Choose your company file from the drop-down menu in QuickBooks File Doctor. If you don’t see the file, click Browse and search to find your company file. 
  • Click Check your file (the middle option), then hit Continue
  • Enter the QuickBooks admin password to allow access and click Next

The scan time usually depends on the company file size, which can take 10-15 minutes. The scan time may even say it’s unsuccessful even after fixing the issue. When done, open QuickBooks and your company file.

Still, QuickBooks closes unexpectedly? Go to the next solution. 

6. Use a different QuickBooks user

Your QuickBooks user profile may become damaged or corrupted, causing problems when running the software. Therefore, consider creating a new user profile:

  • Launch QuickBooks Desktop. 
  • Go to the Company
  • Hit on Set Up Users and Passwords.
  • Click Set Up Users.

For QuickBooks Enterprise users, go to Company > Users > Set Up Users and Roles.

Set-Up-Users-and-Passwords
  • Select Add User….
  • Enter the username and password and click Next.

Note: Only use a different username that’s not already in use.

  • Set up the user preferences and click Finish
  • Go to File and select Close Company/Logoff.

Now, use the same credentials to log in to the QuickBooks file. 

If QuickBooks still crashes or stops working, go to Solution 7.  

7. Rename the QBWUSER.ini file

If your QBWUSER.ini file is damaged or missing, you can resolve the error by renaming it.

Note: Renaming the QBWUSER.INI file erases the list of your previously opened company files. You will need to reopen your company file manually.

Rename the QBWUSER.INI file: 

  • Locate the folder where the QBWUSER.ini file is saved: Users[Your user name]AppDataLocalIntuitQuickBooks [year]

Enable hidden files and folders if you can’t see the folder. 

  • Right-click on QBWUSER.ini, select Rename.
  • Add .OLD at the end of the file name, such as QBWUSER.ini.old.
Rename the QBWUSER.ini file
  • Name the EntitlementDataStore.ecml file again.
  • Now, try to open or run QuickBooks again. 

If QB opens after renaming QBWUSER.ini or EntitlementDataStore.ecml, try opening a sample company file. 

When you can open the sample company file but not the original one, copy it to a different folder, then try opening it from that location. If you can open the file, the problem may be with a damaged folder or folder permissions.

If you still cannot sign into the file, it may be damaged. For this, try restoring a backup file.

However, if you cannot open the sample company file or QuickBooks won’t start, the QuickBooks installation is damaged. 

8. Repair QuickBooks Desktop 

If QuickBooks won’t start due to software issues, you must repair it. Check below to learn how you can go about it: 

a. Run Quick Fix my Program 

End the open QB background processes and run a quick repair on the program. 

  • Open QuickBooks Tool Hub. 
  • Go to the Program Problems menu. 
  • Click on Quick Fix my Program.
  • Launch QuickBooks Desktop and your company file. 

b. Run the QuickBooks Install Diagnostic tool

Resolve the common installation issues using the QuickBooks Install Diagnostic tool

  • Go to Installation Issues in the left pane. 
  • Click on QuickBooks Install Diagnostic Tool. Usually, the tool takes up to 20 minutes; let it run until then.
QuickBooks Install Diagnostic Tool
  • When done, restart your computer, then open QuickBooks Desktop and open your company file. 
  • Make sure QuickBooks is up to date so you have the latest fixes and security updates. 

Still getting the ‘QuickBooks closes unexpectedly’ issue? Proceed to the next solution.

9. Configure Windows Firewall or other security settings

Windows Firewall is a security application that controls the ports on your computer and can block a program if it is considered a threat, such as QuickBooks Desktop. This will block the processes from running and can cause the software to crash suddenly during startup or when opening a company file. Configure the Windows Firewall for QuickBooks to ensure it’s not blocked.

Is your QuickBooks freezing even after trying these steps? If so, go to the next solution.

10. Manually fix Windows components

If nothing fixes the ‘QuickBooks closes unexpectedly’ issue, there might be a problem with the Windows components.

Make sure to perform these steps if you are an IT professional, a confident Windows user, or get help from Microsoft support experts. 

a. Repair or reinstall Microsoft .NET Framework

The steps are applicable for Windows 10 and newer: 

  • Exit all open programs. 
  • Launch the Windows Start menu. 
  • In the search, type Control Panel and press Enter.
  • Click on Programs and Features.
  • Choose Uninstall a Program. Don’t worry, you don’t need to uninstall anything.
  • Hit on Turn Windows features on or off.
  • Look for .NET Framework in the list. 
  • Mark the settings for both .NET Framework 4.5 (or later) and .NET Framework 3.5 SP1.
Windows Features

Note: The steps to fix .NET Framework 4.5, 4.6, 4.7, and 4.8 are the same.

i. Check NET Framework 4.5 (or later)

If the .NET Framework 4.5 (or later) option isn’t selected:

  • Mark the checkbox for .NET Framework 4.5 (or later) to enable it. 
uninstall or change a program
  • Click OK to save the changes. 
  • Restart your computer.

If the .NET Framework 4.5 (or later) option is already selected:

  • Mark the checkbox for .NET Framework 4.5 (or later) to turn it off.
  • Make sure not to turn it back on. 
  • Click OK to save the changes. 
  • Restart your computer.
  • Once signed back into Windows, follow the steps to turn on .NET Framework 4.5 again.

ii. Check NET Framework 3.5 SP1

If the .NET Framework 3.5 SP1 checkbox isn’t checked:

  • Mark the checkbox to turn on .NET Framework 3.5 SP1.
  • Click OK to save the changes.
  • Restart your computer.

If the .NET Framework 3.5 SP1 option is already checked:

  • Mark the checkbox .NET Framework 3.5 SP1 to turn it off. Don’t turn it back on.
  • Click OK to save your changes.
  • Restart your computer.
  • Once signed back in to Windows, follow the steps to turn .NET Framework 3.5 SP1 on again.

What If you get an error when turning the .NET Framework on or off, contact IT professionals or Microsoft. The issue may be related to your operating system, not QuickBooks. 

b. Repair Microsoft MSXML

Register MSXML in a 64-bit operating system with the following steps: 

  • Open the Windows Start menu. 
  • Type cmd and right-click on it. 
  • Now, select Run as Administrator.
  • Enter cd\windows\syswow64 in the C: prompt. 
  • Type regsvr32 MSXML6.dll
  • Press Enter
  • Try installing or running QuickBooks Desktop. 

Register MSXML in a 32-bit operating system with the following steps:

  • Press the Windows+R keys together. 
  • In the Run command, type cmd and press Enter
  • Type regsvr32 MSXML6.dll, then press Enter.
  • Try installing or running QuickBooks Desktop.

If the problem persists, contact an IT professional for guidance.  

If you open or run QuickBooks Desktop without any interruption, you’re good to go. Move to the next solution if you still see any issues. 

11. Clean Install QuickBooks 

If QuickBooks loads incredibly slowly, a clean install is the process of completely erasing a hard drive and reinstalling the operating system from scratch, resolving the associated issues. 

  • Uninstall QuickBooks. (Check the link below for reference.)
  • Launch the Windows Start menu. 
  • Type File Explorer and press Enter to open it.
  • Look for the QuickBooks company file folder and open it. This is the QuickBooks file folder, and you will find it in the following locations: 
    • C:\ProgramData\Intuit\QuickBooks (year)
    • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
    • C:\Program Files\Intuit\QuickBooks (year)
    • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
  • Right-click the folder, then choose Rename
  • Add the word .old at the end of the folder name. This will prevent QuickBooks from opening it during the reinstall. 
  • Now, reinstall QuickBooks Desktop.

If you get an error when renaming the folder, do this: 

  • Right-click the Windows Taskbar, then choose Task Manager
  • Move to the Processes tab. 
  • To sort the list, choose the Name column.
  • Select the following processes and click End Process for each: QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe.
  • If you see “WARNING: Terminating a process can cause undesired results…,” click Yes.

QuickBooks keeps crashing, no matter what you do. Follow the steps below or dial +1(866)500-0076.

12. QuickBooks Closes in Multi-User Mode

If QuickBooks closes in multi-user mode, follow the steps below to restore the connection and run the program without errors.

Note: If you use QB in single-user mode, skip these steps.

Make sure the QBCFMonitor service is not running on the workstation. Let’s end the service from the Task Manager: 

  • Press Ctrl + Shift + Esc to open the Task Manager
  • Go to the Processes tab. 
  • Choose the Name header
  • All processes will be displayed in alphabetical order.
  • Select QBCFMonitorService and click End Process.
  • Click Yes on the prompt. 

When done, make sure the QBCFMonitorService does not automatically start up.

  • Open the Run command
  • Type services.msc and click OK.
services.msc
  • Look for the QBCFMonitorService.
  • Right-click the service, then select Properties
  • Choose Startup type and click Disabled
  • Select Apply and click OK
  • This way, QBCFMonitorService won’t start automatically on the workstation. 

If nothing helps in resolving the ‘QuickBooks has stopped working‘ issue, consider professional assistance.

Conclusion 

It would be challenging even to open a company file or run basic operations if ‘QuickBooks closes unexpectedly,’ crashes, or stops working. With a list of possible factors and appropriate troubleshooting steps, you can easily resolve such problems and get back to business. 

However, if the issue persists or needs professional assistance, connect with professionals at QuickBookSupportNet. Dial +1(866)500-0076 now!

Frequently Asked Questions 

What causes QuickBooks to stop working?

QuickBooks may stop working if the QuickBooks installation is corrupted, there’s an issue with Windows components and how they interact, Windows Firewall is blocking the connection, or there’s possible damage or corruption. Moreover, issues with the QBWuser.ini file can also cause ‘QuickBooks closes unexpectedly.’ 

How to resolve QuickBooks has stopped working?

Make sure QuickBooks is up to date, that the company file or the file storing the software registration details isn’t damaged, and that if the installation is incorrect or program files are causing problems, reinstall QuickBooks Desktop.

Additionally, you’ll need to ensure that Windows components aren’t causing the problem and configure Windows Firewall for a secure connection.

Is there a QuickBooks outage right now?

No, there is no QuickBooks outage right now. The software for both the Desktop and Online versions is still available. However, there are no software upgrades or new editions, such as QB 2025, for QuickBooks Desktop. 

Why does QuickBooks crashes when opening company file? 

QuickBooks crashing when opening a company file is primarily caused by damage or corruption to the company file itself, but also by opening the file over a network. The problem could be related to the QuickBooks Database Services Manager or services, an outdated QuickBooks version, or Windows security settings.

Other causes, such as conflicts with the QBWUSER.INI file or Windows system files, may also be the reason.

Can I restore or reinstall programs without losing my company files?

Yes, restoring or reinstalling programs will not affect your company files. Your files will remain intact on the computer and accessible in the same location as before.

Does QuickBooks automatically shut down because of Windows issues?

No, QuickBooks does not automatically shut down due to Windows problems. If you encounter issues with either Windows or QuickBooks, it’s recommended to reach out to an expert for support.

Switching between different QuickBooks editions or moving QuickBooks to a new computer can be a hassle — but that’s where the QuickBooks Migration Tool comes in handy. This tool allows you to easily transfer your company file from one system to another. However, it does have some limitations: it won’t migrate Intuit Data Protect files or any custom preferences you’ve set up in QuickBooks.

Unfortunately, many users have reported encountering the error “QuickBooks migration failed unexpectedly” while running the Move_QuickBooks.bat file from a flash drive. If you’ve faced the same issue, don’t worry — we’re here to help.

In this guide, we’ll walk you through how to identify the cause of the migration error, the steps to resolve it, and a manual method to successfully migrate your QuickBooks data. Let’s dive in!

Why is QuickBooks Migration Failed Unexpectedly?

Your QuickBooks migration can suddenly fail for several reasons. Let’s take a closer look at each of these:

  • QuickBooks might not be up-to-date 
  • Incompatible or outdated Windows OS 
  • Incorrect installation or program files might be damaged 
  • Different QuickBooks background processes may hamper the migration 
  • Damaged Windows files or folders

Troubleshooting Steps for QuickBooks Desktop Migration Failed Unexpectedly

The steps below are suitable for resolving the root causes of QuickBooks Migration failing unexpectedly. If the steps don’t work, you move the file manually or try reinstalling QuickBooks Desktop on the new computer. 

1. Update QuickBooks Desktop 

Updating QuickBooks Desktop to the latest release ensures access to recent security patches, bug fixes, software enhancements, and improved functionality. If outdated, it may cause operational conflicts and lead to migration failure.

2. Update Windows OS 

The Windows components might be incompatible due to an outdated version. Let’s update the operating system to resolve this: 

  • Select the Start icon in the Windows Taskbar. 
  • In the search box, type Settings, then press Enter.
  • Choose Windows Update in the left pane. 
  • Click on Check for Windows updates
Windows update
  • If it shows updates are available, click Download & Install.
  • When done, restart your computer to apply the updates. 

3. Repair QuickBooks 

Repair QuickBooks installation issues, corrupted or damaged program files, and resolve errors causing QuickBooks migration to fail unexpectedly.

Note: Download and install the latest QuickBooks Tool Hub (version 1.6.0.8). For the best experience, we recommend using Tool Hub on Windows 11, 64-bit.

a. Run Quick Fix my Program 

The Quick Fix my Program will shut down the QuickBooks processes in the background and run a quick repair to your program. 

  • Launch QuickBooks Tool Hub. 
  • Select Program Problems in the left menu bar. 
  • Hit on Quick Fix my Program.
Quick Fix my Program
  • Open QuickBooks Desktop and open your company file.

b. Run the QuickBooks Install Diagnostic tool 

If there’s a problem with QuickBooks installation, it can hamper regular software operations, such as updates, opening the company file, or migration. Run the QuickBooks Install Diagnostic tool to fix such common installation problems. 

  • Launch the QuickBooks Tool Hub. 
  • Go to the Installation Issues menu.
  • Click on QuickBooks Install Diagnostic Tool. The tool may take more than 20 minutes to finish; let it run until then. 
QuickBooks Install Diagnostic Tool
  • Once the tool finishes, restart your computer and launch QuickBooks Desktop. Then, open your company file.
  • Update QuickBooks Desktop to the latest release to ensure you have the most recent fixes and security updates.

4. Run QuickBooks Migration in compatibility mode

Incompatibilities between the migrator tool and Windows can cause a QuickBooks migration failed unexpectedly. Learn how to fix compatibility issues during migration.

  • Open the folder where the QuickBooks Migration file is saved. 
  • Right-click on the .exe file.
  • Go to the Properties tab. 
  • Select the Compatibility menu.
  • Mark the checkbox for Run this Program in Compatibility Mode.
  • Click OK on the Properties window.
  • Now, try again to run the migrator tool. 

5. End all the background processes 

Ending QuickBooks processes refreshes the connection, resolves common conflicts, and frees up system resources. End these processes with the following steps: 

  • Right-click on the Windows Taskbar
  • Select Start Task Manager
  • Go to the Processes tab and click on the Image Name tab. 
  • Choose each QuickBooks process one by one and click End process
End all the QB processes from Task Manager
  • Now, close the Task Manager.
  • Exit SmartVault from the system tray.

6. Run the System File Checker 

The System File Checker is a Windows utility that verifies the integrity. It replaces damaged files, helping to resolve issues that might cause Windows to stop working correctly.

  • Press the Windows + X keys on your keyboard. 
  • In the Quick Link menu, choose Command Prompt (Admin).

NOTE: You can also use System File Checker (SFC) from Windows PowerShell (Admin).

  • Click Yes on the User Account Control (UAC) prompt. 
  • In the command prompt window, type SFC /scannow and press Enter.
sfc scannow
  • The System File Checker will verify the integrity of Windows system files and run a quick repair on them if it detects any issues. 
  • When done, reboot your computer. 

7. Move or reinstall QuickBooks Desktop to another computer

When you have tried all the fixes, consider moving QuickBooks Desktop to a new computer using the Migrator tool or reinstalling the software manually using the steps below. 

What you will need: 

  • Company Admin access in QuickBooks Desktop.
  • Keep your new computer connected to the internet. 
  • The US version of QuickBooks Desktop 2023 or newer. 
  • Updated version of Windows 10 or later. 
  • Have an external storage device such as a USB flash drive with enough space to hold your QuickBooks files. The Migrator will tell how much free space is required. Usually it’s between 150 and 250 MB.
  • Keep the QuickBooks Desktop license and product number handy. You will find all these details in your Intuit Account or the original purchase confirmation email. 

1. Move QuickBooks Desktop to the new computer using the Migrator tool 

As a single user, you can move up to three company files to another computer using the Migrator tool to move QuickBooks Desktop. 

  • Open QuickBooks Desktop. 
  • Go to the File menu and choose Utilities.
  • Select Move QuickBooks to another computer.
Move Quickbooks to another computer
  • Click I’m ready, then create a one-time password. You will need this password only once for the QuickBooks migrator tool. 
  • Follow the on-screen steps to choose the USB flash drive you will use and wait until the file gets copied. 
  • When done, insert the USB flash drive into your new computer. The Migrator tool will not open automatically due to Windows security restrictions. 
  • Open the flash drive to see the files and double-click on the file Move_QuickBooks.bat to start the migrator tool. 
  • Enter the one-time password you created and click Let’s go
Move Quickbooks to another computer 3
  • Wait until the Migrator Tool finishes.
    Note: The migration time depends on the speed of your computer and internet, and the size of your company file(s).
    Note: If the migrator tool fails to open after selecting and running the Move_QuickBooks.bat file, you may need to update Windows 10. 

Once the migration is done, the Migrator tool automatically removes the QuickBooks files copied on the USB flash drive. There will still be files on your old computer. It is highly recommended to change the company file name on your old computer to avoid using the wrong file. 

2. Reinstall or move your QuickBooks Desktop installation

  • Keep the product and license information handy.  
  • Remove or uninstall QuickBooks Desktop before trying a reinstall. 
  • Download the installation file or insert the CD where you want your QuickBooks Desktop installed. 
  • Install QuickBooks Desktop on the new computer as you normally would.

Conclusion 

In conclusion, migration allows you to move from one QuickBooks version to another or to a new computer. If the “QuickBooks Migration Failed Unexpectedly” error occurs, follow the steps above to identify the root cause and resolve it quickly.

However, if you get stuck or need professional assistance, contact QuickBooks support. Dial the toll-free number +1(866)500-0076 to speak with an expert today! 

Frequently Asked Questions 

What to do when QuickBooks migration fails unexpectedly?

When QuickBooks migration fails unexpectedly, first update QuickBooks Desktop and Windows OS to ensure compatibility and run the QuickBooks Tool Hub. If the problem persists, consider repairing the QB program or try manually moving using a backup file. 

Why can’t I migrate my files to QuickBooks Online? 

You may fail to migrate files to QuickBooks Online due to a variety of reasons, such as outdated QuickBooks or Windows OS, incorrect or damaged installation, QuickBooks background process, or trying to move data more than the USB flash drive’s capacity.

What files cannot be migrated using the QuickBooks migration tool?

The following will not be copied using the QuickBooks migrator tool: 

  • Any of the multi-user setup configurations. 
  • The payroll & payment setup. To protect your data, you will have to sign in again on your computer and verify the details.
  • The company files that have not been recently opened. You can consider moving these files manually or restoring from Intuit Data Protect. 
  • Manual backup files. 
  • Intuit Data Protect. Either use it on the old computer or set it up on the new computer separately.

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