Author: admin

Afraid of what happened with your company file, why is it not opening? Not a serious error if you identify it in the early stage. QuickBooks error 6073 pops up when multiple users open the company file at the same time. However, the error might become a serious threat to your data if you do not fix it in a timely manner.

In this premium guide, you will understand why this error happens in QuickBooks, how to fix it, and what not to do while fixing it. If you are not sure about self-fixing this error, talk to a senior QuickBooks specialist at +1(866)500-0076. Your hours of headache can turn into 10 minutes of a quick fix.

Causes of QuickBooks Desktop Error Code 6073

• The company file is already open on any other workstation.
• The company file is stored in a read-only mode in the network folder.
• If you are working on a Linux server, you require appropriate authentication. 
• Damaged QuickBooks Company file.
• Third Party Interruption.
• Working on an unstable Internet Connection.
• .Nd and .TLG files may be missing.

Solution to Fix the QuickBooks Error 6073

Only two solutions are required to fix the error 6073 with self-attempt.

Solution 1: Use QuickBooks File Doctor

• In the QuickBooks Tool Hub, click on Company File Issues.
• Click on Run QuickBooks File Doctor.

• It may take one minute to open. If the file doctor does not open, open it manually.
• Now, select your company file in the drop-down menu.
• Or, use the Browse option to find your company file.
• Click on Check your file (middle option only).
• Hit Continue and enter your QuickBooks login credentials.
• Finally, click on Next.

Confirm if it fixed your company file and network issues.

Solution 2: Check Your Hosting if it is ON on all workstations

Use only one computer or server to host your company files.

• Press F2.
• View your Product information.

• Fetch the Local Server Information.
• Ensure that your hosting mode is turned off.

Correct the host settings and confirm if the quickbooks error code 6073 99001 is fixed or not. If not, try solution 3.

Solution 3: Rename your.TLG and .ND files and run QuickBooks Database Server Manager

You need to know that .TLG and .ND files are a part of your company files. It is because of these files that you are able to access your company file in QuickBooks in a network or multi-user environment.

When these files get damaged, you see such an error while opening your QuickBooks company file. So, we will rename these files to fix the QB error code 6073. QuickBooks creates these files when the user scans it with the Database Server Manager.

Step 1: Rename.TLG file and.ND file

• Open the folder containing your company file.
• Search for the files with the same file name as the company files. Ensure to search with the extension .TLG and .ND.
  • company_file.qbw.nd
  • company_file.qbw.tlg
• Now, right-click on each of the files and click on Rename. Simply add an extension OLD in each file name. For example, you rename your file as company_file.qbw.nd.OLD

Step 2: Run your Database Server Manager in QuickBooks Tool Hub

Remember that it is QuickBooks Database Server Manager that hosts your company files. So, restart your Server Manager and scan the company files only after renaming them.

• Run QuickBooks Database Server Manager from the QuickBooks Tool Hub
• Click on Network Issues.
• Choose QuickBooks Database Server Manager.

Note:- If QuickBooks is not installed on your server, please install it.

• In the Database Server Manager, click on Start Scan if you have your company file(s).

Note:- You can use the Browse option if you do not have these files. Click Start Scan.

• Launch your QuickBooks and sign in to your company file.

Confirm if the QB error 6073 is resolved. If the error is still not fixed, try solution 4.

Solution 4: Configure your Windows Firewall Manually

We will use a port exception to fix your QB Error 6073. In this solution, we will add a port exception to your Windows firewall for QuickBooks.

• Click on the Windows Start.
• Search for Windows Firewall and open it.

• Click on Advanced Settings.
• Right-click on the Inbound Rules tab.

• Click on New Rule and select Port.
• Finally, hit Next.
• Ensure to select TCP only.

You would be seeing a field-specific local port. Simply add the ports you need for QuickBooks year version:

• QuickBooks Desktop 2024
• QuickBooks Desktop 2023
• Click Next once you enter the port number.
• Click on Allow the Connection.
• Hit Next and ensure to select all profiles.
• Click Next and create a new rule.
• Rename it in the format QBPorts(year).
• Hit on Finish.

Use the above steps to create an outbound rule as well. Instead of selecting Inbound Rules, right-click on Outbound Rules.

Solution 5: Close the QuickBooks Program

• Log in to your server as an Admin.
• Use the keys Ctrl + Shift + Esc and open the task manager.
• It will be the processes for each user.
• Select Users and select each QuickBooks process like QBW32.EXE, QBDBMgr.exe, and qbupdate.exe.
• Now, click on End Task.
• Open your company file in a multi-user mode.

Check and confirm if the error is fixed. If it still requires a solution, please proceed with solution 6.

Solution 6: Manually Resolve the QuickBooks Error 6073.

In case your company file is open in the Single User mode on another workstation.

• Exit QuickBooks Desktop from all workstations.
• Open the company file on the server computer.
• Click the File menu.
• Select Switch to Multi-user mode.

• If the error is not fixed, restart all your workstations.

If the company file is open on the Host computer in a single-user mode. 

• Navigate to the File menu.
• Click Close company.
• Open the company file again and go to the file menu.
• Click on Open or Restore Company.

• Click Open a company file and Next.
• Choose your company file and select Open file in multi-user mode.

If the QuickBooks company file is located in a read-only network folder.

Visit the station that is hosting your QuickBooks company file.

• Open the folder that has your company file.
• Now, right-click on the same folder and select Properties.
• Navigate to the Security Tab.
• Confirm and select the user with the login issue, and click on Edit.
• Mark allows for full control.
• Click on Apply and hit OK.

If your PC is remotely accessed via LogMeIn, GoToMyPC, etc

• Launch the Quick Fix my Program in the QuickBooks Tool Hub.
• Select Program Problems and click on Quick Fix my Program.
• Launch QuickBooks Desktop.
• Open your company file.

Conclusion

We covered everything to provide you with the solution, causes, and what not to do while fixing the QuickBooks error 6073. The error’s solution also depends on your admin rights, permissions, and the version of QuickBooks you are using. We cannot forget that your system is fulfilling the requirements of QuickBooks.

If the error is still not resolved, talk to a QuickBookSupportNet specialist at +1(866)500-0076. We always strive to provide you with the best solutions and advice to keep your data safe and boost your smooth workflow.

Frequently Asked Questions

What is QuickBooks Error 6073?

The error code 6073 in QuickBooks means that your company file is not able to open. This comes with a message “QuickBooks Error Code 6073 – Unable to open company file”. It is because of the fact that any other user is using it, especially in multi-user mode. 

How to fix Error Code 6073 in QuickBooks?

Suppose you are looking for steps to fix the error. Follow this guide. It covers everything any user needs to fix the error 6073.

Can I lose my data if I try multiple attempts to fix the error?

There is a possibility that you might lose your data. So, it is recommended to first attempt the fixes and, if required, contact the experts. 

What are the causes behind the QuickBooks error 6073?

If any of the users try to open the same company file in a single-user mode, or if the file is saved in read-only mode. Follow this guide to know more reasons for the error in QuickBooks. 

QuickBooks error 6144 82 is one of the company file errors that appears when trying to open the company file on the network, probably due to incorrect hosting settings. The error also displays a warning message that states, 

“Error 6144 82: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.”

It is one of the QB 6XXX series errors that appear due to the same reasons and require the same troubleshooting steps. Explore this guide to find all the relevant information you need to resolve the error and return to your business operations. 

What Causes Company File Error 6144 82 in QuickBooks?

Let us discover each reason one by one in the section below: 

• The QuickBooks Desktop version is not up-to-date 
• Data damages, corruption, or common network connectivity issues
• Hosting settings might be incorrect  
• Damaged or corrupted .ND and .TLG files 
• The file you are hosting isn’t scanned through the QB Database Server Manager
• The data file is saved in too many locations, or damage to the default one
• QuickBooks processes running in the background linger with current operations
• Incorrect folder permissions 
• Windows Firewall or antivirus software is blocking QuickBooks 

Instant Ways to Resolve QuickBooks Error 6144 82 When Opening a File

Below, we have mentioned different methods that will help you resolve QuickBooks error 6144 82 and open a company file on the network seamlessly: 

1. Update QuickBooks 

Keeping QuickBooks updated is crucial for smooth performance, enhanced security, bug fixes, and more. Interruptions during QuickBooks processes can prevent you from opening company files or completing tasks. Ensure you update QuickBooks to the latest version available.

2. Run QuickBooks File Doctor

Note: Make sure to download and install QuickBooks Tool Hub to the latest release (1.6.0.8) available. For a better experience, we recommend using Tool Hub on Windows 10, 64-bit.

• Open the QB Tool Hub.
• In the left pane, select Company File Issues.
• Click on Run QuickBooks File Doctor. It may take up to one minute or more for the file doctor to open. 

Note: If the QuickBooks File Doctor doesn’t open, search for QB Desktop File Doc and open it manually. 

• Choose your company file from the drop-down menu in QuickBooks File Doctor. If you don’t see the file, click Browse to find the company file. 
• Hit on Check your file (middle option only) and then Continue.
• Type the QuickBooks admin password to allow access and click Next. 

3. Check if Hosting is on for all workstations

We recommend that you use one computer or the server to host your company files. 

• Launch the Product Information window by pressing F2.

• Look for Local Server Information. Hosting should be turned off on the workstation.

4. Rename the .ND and .TLG files and run the Database Server Manager 

Rename the .ND and .TLG files and run the QuickBooks Database Server manager for seamless hosting: 

a. Rename the .ND and .TLG files 

• Open the folder where you saved the company file. 
• Look for the files with the same name as your company file, but with extensions such as .ND and .TLG.
  • company_file.qbw.nd
  • company_file.qbw.tlg
• Right-click on each file, then select Rename. Add .OLD word at the end of each file name, such as company_file.qbw.nd.OLD.

b. Run QuickBooks Database Server Manager

• Launch the QuickBooks Tool Hub.
• Click on Network Issues in the left pane.
• Select the QuickBooks Database Server Manager button. You may be prompted to install QuickBooks on the server if you haven’t already done so. 

• If you see your company file in QuickBooks Database Server Manager, select Start Scan. If you don’t click Browse to your company file location, then select Start Scan.  

5. Open a sample company file from a workstation

• Open a Sample File from the list of sample company files. 
• If the sample company files open, go to Solution 6. 
• If you get the error when opening the sample file, you must repair the QuickBooks installation files. 

Repair the QB installation files using QuickBooks Install Diagnostic Tool

Run the QuickBooks Install Diagnostic Tool to resolve the common installation issues: 

• Open the QB Tool Hub. 
• In the left menu bar, select Installation Issues.
• Click on QuickBooks Install Diagnostic Tool. Let the utility run; it may take more than 20 minutes. Wait until it finishes. 

• Once done, restart your computer, open QuickBooks Desktop, and open the data file. 
• Keep your QuickBooks Desktop up to date to the latest release to ensure you have the most recent fixes and security updates. 

6. Copy the QuickBooks file to the Desktop 

1. If the file opens from the desktop, it means the file location is damaged. 
2. The file might be in too many folders and exceed the file system path limitation.   
3. If you fail to open the company file after changing the location, the file might be damaged. 

• Locate the file folder where the company file is saved. 
• Find the file with the .QBW extension. 
• Right-click on the file and select Copy. Go to your Desktop, right-click anywhere on the screen and select Paste. 
• Press the Ctrl key and hold down and open QuickBooks. This will redirect you to the No Company Open window. 

• Hit Open or restore an existing company. Move to the desktop and look for the company file to open it. 

7. Close all QuickBooks processes

• Sign in to the server computer as an Administrator.
• Open the Task Manager by pressing Ctrl+Shift+Esc.
• Select Show process for all users and click Users. 
• Now, End Task for the following QuickBooks processes: QBW32.EXE, qbupdate.exe, and QBDBMgr.exe.
• Try opening the company file in multi-user mode.  

Learn More – Fix QuickBooks Error 6000 95 When Opening the Company File

8. Check the folder permission manually

a. Set up folder permissions

Verify that permissions are set correctly

• Open the Windows Start menu by pressing the Windows logo key.
• Type File Explorer in the Windows search and press Enter. 
• Right-click on the folder with your company file and select Properties.
• Go to the Security tab and select Advanced.
• Select the QBDataServiceUserXX service, then click Edit.
• Now, configure the following settings to Allowed: 
  • Traverse Folder/Execute File
  • List Folder/Read Data
  • Read Attributes
  • Read Extended Attributes
  • Create Files/Write Data
  • Create Folders/Append Data
  • Write Attributes
  • Write Extended Attributes
  • Read Permissions

If the file permissions are incorrect: 

• Right-click on the folder and select Properties.
• Click Edit in the Security tab. 
• Choose QBDataServiceUserXX and select Full Control> Allow. 
• Select Apply, then OK. 

Change folder permissions

Adjust the folder permissions if they are incorrect: 

• Open the Windows Start menu. 
• Search for File Explorer and press Enter. 
• Find the file folders below and right-click on each: 
  • C:\Program Data\Intuit\Entitlement Client\v8
  • C:\Program Data\Intuit\Entitlement Client\v6.0
  • C:\Program Data\Intuit\Entitlement Client\v5
  • C:\Program Data\Intuit\Entitlement Client\v3
  • C:\Program Data\Intuit\Entitlement Client
  • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
  • C:\Program Data\COMMON FILES\INTUIT
  • C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Company File
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Perform the steps below for each folder. Keep in mind that you may not have all of them, as some are specific to certain versions of QuickBooks Desktop:

• Right-click on each file folder and select Properties. 
• Go to the Security tab and click on Everyone. 

Note: if you don’t see the Everyone option in the Group or User Name checkbox, click Add and type in Everyone, then OK.

• Select Full Control> Apply and OK.

Read More – QuickBooks Error 6000 80

b. Set Windows access permissions to share company files

QuickBooks must have the correct level of access permissions to avoid problems when hosting your company file in the future.

Note: These steps are only applicable for Windows 10 OS.

• Open the Windows Start menu. 
• Search for File Explorer and press the Enter key. 
• Locate to the QuickBooks file folder and right-click on it. 
• Choose Properties> Sharing> Share Add.
• For your QuickBooks version, select the corresponding QBDataServiceUserXX service.
• Configure the permissions level for both users to Full Control and click Share.

9. Configure the Windows Firewall and Anti-Virus Software

Windows Firewall and antivirus software safeguard your computer from viruses, malware, and cyber threats by managing data ports to prevent damage to files. If QuickBooks is flagged as a threat, it may be blocked, hindering tasks like opening company files. To fix this, add a Windows Firewall port exception for QuickBooks files and folders, and remove these files from the antivirus quarantine.

Conclusion 

Now, you must be familiar with what causes QuickBooks error 6144 82, different methods to resolve the error, and more. Hopefully, this information has helped you open the company file on the multi-user network successfully.

If the error persists or you require professional assistance, it is recommended that you connect with QuickBookSupportNet experts. Dial +1(866)500-0076 and talk to a QuickBooks ProAdvisor now!

Frequently Asked Questions 

1. What tool can help fix QuickBooks error code 6144? 

To fix QuickBooks Error Code 6144, use the QuickBooks Tool Hub to run the QuickBooks File Doctor, which can repair damaged company files and network issues. If that doesn’t work, try renaming the .ND and .TLG files associated with your company file to allow QuickBooks to create new ones. 

2. How to fix a corrupted Windows registry file in QuickBooks? 

To fix a corrupted Windows registry affecting QuickBooks, run the System File Checker (SFC) and Deployment Image Servicing and Management (DISM) tools using Command Prompt to repair corrupted Windows system files, then restart your computer. 

3. What is QuickBooks error 6144 82? 

QuickBooks error 6144 82 indicates an issue with accessing your company file, often caused by network problems, a corrupted or damaged company file, or incorrect file permissions. The error arises when the company file is damaged, or when there are issues with the supporting network data files (.ND) and transaction log files (.TLG), or other network connectivity problems.

4. How to fix QuickBooks registration error?

To fix a QuickBooks registration error, download the QuickBooks Tool Hub and run the Installation Issues > QuickBooks Install Diagnostic Tool or Program Problems > Quick Fix my Program.

QuickBooks Error 15240 is considered a payroll update error that stops the major functioning and purpose of QuickBooks. The error’s trace can be found in Windows firewall restrictions, insufficient permissions, or corrupt or damaged files.
There are multiple external factors outside of the software that restrict QuickBooks payroll updates. In this guide, we have listed the causes and solutions to fix the error. 

Before You Start 

• Ensure the computer operates on a stable internet connection.
• Make sure your PC has at least 2-3 GB of free disk space for updates. 
• You are required to close all the background programs because updates often fail when your computer is running third-party programs.
• Do you have a deadline for payroll or a filing within 24 hours? If yes, rather than experimenting, we recommend calling a QuickBooks expert. 
• Ensure to have a recent backup of your company file with one local and one cloud copy. 
• You should have the right to run your workstation as an Admin.

Call a QuickBooks Specialist if any of these apply:

• Frequent Failures: You have tried 2-3 attempts, and still the QuickBooks Payroll Error 15240 has not been resolved.
• Admin Rights: You do not have admin rights, or you are not able to change Windows Firewall settings. 
• Data Warnings: If there is a data damage warning while functioning.
• Deadline Risk: If your payroll is due within 24 hours. 

If any of the above apply to your situation, contact the QuickBooks specialist +1(866)500-0076 now.

What Not to Do When Fixing QuickBooks Error Code 15240?

• Do not try more than 2-3 attempts, or you might lose your data. 
• Do not forcefully quit the mid-update of QuickBooks or any related program. 
• Do not delete any random folders like Program Files. 
• Do not use an unstable internet connection to update your QuickBooks or its features.

Read More – QuickBooks Error Code 15276

Learn how to fix QuickBooks Error 15240

Solution 1: Download the updates as an administrator

• Close QuickBooks and company files.
• Right-click the QuickBooks Desktop icon.
• Click on Run as Administrator.

• Click Yes when the message appears, “Do you want to allow this program to make changes to your computer?”
• Get the latest QuickBooks Desktop product updates or the latest payroll tax table update again.

Try solution two if you are still facing the error code 15240 in QuickBooks.

Solution 2: Run Quick Fix my Program

Step 1: Download and install the application QuickBooks Tools Hub

You need to close QuickBooks to use the tool hub. For the best experience, we recommend you use QB Tool Hub for Windows 10, 64-bit.

• Exit from QuickBooks.
• Download the latest version of the QuickBooks Tool Hub. 
• Save the file at an easy-to-reach folder.
• Open the downloaded file (QuickBooksToolHub.exe).
• Follow the on-screen steps and install the application.
• Agree to the terms and conditions.
• Once you finish the installation, double-click the Tool Hub’s icon on your Windows desktop.

Note: If you did not find the icon, search for QuickBooks Tool Hub and launch the program.

Step 2: Use the Quick Fix my Program

The Quick Fix will automatically close any active background processes QuickBooks may be using. It would process a quick repair on your program.

• Within the QuickBooks Tools Hub, click on Program Problems.
• Click on Quick Fix my Program.

• Once the process is complete, re-launch QuickBooks and open your company file.
• Download the latest QuickBooks Desktop product updates or the latest payroll tax table update again.

Still struggling with an error 15240? Apply these steps: 

• Exit from QuickBooks Desktop.
• Visit C:\ProgramData\Intuit\QuickBooks XX\Components. 
• Give a right-click to Components > Delete.
• Launch QuickBooks Desktop. 
• Navigate to the Help.
• Click on Update QuickBooks Desktop > Update Now. 

• Click on the Reset Update checkbox and select Get Updates. 

• When the download is complete, close QuickBooks Desktop and launch it again.
• Click on Help and select Update QuickBooks Desktop.
• Click on Overview and finally hit Update Now.

Solution 3: Install a digital signature certificate

• Visit C:\Program Files\Intuit\QuickBooks.
• Give a right-click on QBW32.exe, > Properties.

• Click on Digital Signature and verify to confirm that Intuit must be selected in the signature list.
• Select Details, and in the Digital Signature Details window, click on View Certificate.

• In the Certificate window, click on Install Certificate.
• Click on Next until Finish is displayed. 
• Then, select Finish and restart your computer.
• Launch QuickBooks, then re-download the update.

We hope the error 15240 of QuickBooks is fixed. If the error still continues, try the next solution. 

Solution 4: Repair QuickBooks

Use the QuickBooks Install Diagnostic Tool and fix or repair common install issues.

The Quick Fix will shut down any open background processes QuickBooks uses. 

• In the QuickBooks Tool Hub, click on Program Problems.
• Click on the option Quick Fix my Program.
• Launch QuickBooks Desktop.
• Open your company data file.

If you still get the QB error code 15240, move on to Solution 2.

Solution 5: Use the QuickBooks Install Diagnostic Tool

It may happen that something went wrong during the QuickBooks install and could cause problems while you use it. Run the QuickBooks Install Diagnostic Tool and fix common installation issues.

• Launch the QuickBooks Tool Hub. 
• Click on Installation Issues.
• Select the QuickBooks Install Diagnostic Tool and let the tool run. 

• Once the tool finishes its job, restart your computer.
• Launch QuickBooks Desktop.
• Open your company file.
• You are required to update QuickBooks to latest release. 

Use QuickBooks and confirm if everything is good to go. If not, try the next solution. 

Solution 6: Reinstall QuickBooks

Remove QuickBooks Desktop and then reinstall it.

Step 1: Uninstall QuickBooks Software

• Click on the Windows Start menu. 
• Search for Control Panel and open the folder.
• Click on Programs and Features or Uninstall a Program.

• From the list of installed applications, choose your version of QuickBooks Desktop that needs to be uninstalled. 
• Click on Uninstall/Change > Remove and then Next.  

Step 2: Reinstall QuickBooks Desktop

Once you uninstall the application, reinstall QuickBooks Desktop. When you proceed with reinstallation, QuickBooks will create a new installation folder and rename your old one.

If the QuickBooks error code 15240 is not resolved, you need to manually uninstall the application.

Solution 7: Manually uninstall QuickBooks and rename installation folders

• Uninstall QuickBooks again and click on the Windows Start menu. 
• Search for File Explorer, then launch the File Explorer.
• Fetch and open the folder that has your QuickBooks company files. 
• It may usually be in one of these locations:
  • C:\ProgramData\Intuit\QuickBooks (year)
  • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
  • C:\Program Files\Intuit\QuickBooks (year)
  • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
• Give a right-click to the folder and click on Rename.
• Add the extension .old at the end of the folder name to prevent QuickBooks from opening it when you install the application again. 
• Reinstall QuickBooks Desktop.

In case you get an access error message, rename the folder:

• Right-click the Windows Taskbar. 
• Launch the Task Manager.
• Navigate to the Processes tab.
• Click on the Name column header to get the list sorted.
• Select the following processes and then click on End Process for each: 
• QBDBMgrN.exe, 
• QBDBMgr.exe, 
• QBCFMonitorService.exe, 
• Qbw32.exe.
• Click on Yes if you see the message, “WARNING: Terminating a process can cause undesired results…“

Bonus Tips to Avoid QuickBooks Error 15240

• Regularly check for QuickBooks updates and ensure to use only the updated QuickBooks application.
• Right-click on QuickBooks and run it as an admin. If you do so, it would remove common permission blocks.
• To avoid any such error, you need to apply payroll tax tables before your payroll week. 
• Your PC must have at least 2-3 GB of free space. 
• Go with the daily backups of your company file during payroll cycles.  

Conclusion

We have provided you with two options: either use the solutions shared in this guide, or if you have a timeline issue or a technical gap, contact a QuickBookSupportNet expert at +1(866)500-0076. In case the error is not fixed after applying the solutions, contact the experts. Also, your data might be lost if you proceed with more self-attempts. 

Frequently Asked Questions

What does QuickBooks Error 15240 mean?

QuickBooks Error Code 15240 occurs when you are trying to update QuickBooks or payroll. QuickBooks resists replacing your company file to avoid any data damage. 

Why does Error 15240 in QuickBooks happen?

QB error code 15240 is a payroll update failure error that restricts the smooth workflow and could delay your payroll process for 24-48 hours. 

Is my company’s data at risk with error code 15240 in QuickBooks? 

At an early stage, your data may be safe, but if you have tried multiple attempts to fix the error and it is still not resolved, then your data may be at risk with further attempts. We would recommend that you contact the experts in such cases. 

What are the safe steps to fix error 15240? 

There are certain fixes that you must try to fix the error 15240, such as the use of updated software, the correct configuration of Windows firewall settings, system requirements, etc. If you are looking for a quick fix, you can contact the QuickBooks Specialist at +1(866)500-0076. 

What is the safest and final step to fix the QB error code 15240 if none of the solutions worked?

You need to back up your company files and call a QuickBooks specialist. The QuickBooks expert will take care of the rest. 

Incorrect network settings and data damage can make your QuickBooks Desktop behave unexpectedly, which would lead to your data loss or a long-term interruption to your workflow. You must be dealing with QuickBooks error 6143 since this is the error that indicates a data integrity issue, considering incorrect network settings and a corrupt company file.

To make sure that you start your work ASAP, let us perform some troubleshooting fixes to fix this error. You can bookmark this guide for further use. 

Before you start

• You must have confirmation of exactly what the error is that you are dealing with.
• Backup your current company file to a safe location – even if it is partially damaged.
• Make sure you are running the latest QuickBooks Desktop release.
• Confirm you are logged in as Windows Administrator with full folder permissions. 
• If you are on a network, note which computer is hosting QuickBooks.
• Close all other Intuit programs before you begin.

Common Reasons Behind the QuickBooks Error Code 6143

Learn to Fix QuickBooks Error 6143

Below are the solutions that would fix the error. We recommend that you continue with the solutions, and in case you need a quick fix if the issue is taking time, contact our senior QuickBooks specialist. 

Solution 1: Update QuickBooks

Step 1: Download the update again

• Click on Help and choose Update QuickBooks Desktop.

• Click on Update now > Get Updates.

• Close and launch QuickBooks to install the update.

Step 2: End Task on the Programs

• Close QuickBooks programs.
• Right-click on the taskbar and click on Task Manager.
• Under the details tab, look for these background processes, select them, and click on End task.
• QBW32.exe or QBW.exe
• QBCFMonitorService.exe
• qbupdate.exe
• QBDBMgr.exe or QBDBMgrN.exe
• QBMapi32.exe
• Right-click on the icon of QuickBooks and click on Run as administrator.

• Now, run the update again.

Step 3: Run File Doctor 

• Download and Install the QuickBooks Tool Hub.

• Close the QuickBooks application.
• Download the latest version (1.6.0.8) of the QuickBooks Tool Hub. 
• You should save this downloaded file to an easy-to-reach location. 
• Open the QuickBooksToolHub.exe file that you downloaded.
• Follow the on-screen steps and install the application.
• Agree to their terms and conditions.
• Once you have finished the installation, double-click on the Tool Hub’s icon to launch it.

Step 4: Run QuickBooks File Doctor

• Within the QuickBooks Tool Hub, click on Company File Issues.
• Click on Run QuickBooks File Doctor.

• In the application of File Doctor, choose your company file from the drop-down menu. 
• In case you do not find any file, continue with the Browse and search option to get the file.
• Click on Check your file and hit Continue.
• Enter your QuickBooks login credentials and click on Next.

Solution 2: Rename the.ND and TLG files

The .ND and TLG files are configuration files of your QuickBooks files that permit the QB application to access a company file in a network or multi-user environment.

You see these 6143 series errors in QuickBooks when these .ND and .TLG get damaged. And, if you rename these files, you would not lose any data. These files get created again when you scan them with QuickBooks Database Server Manager. 

• Open the folder where you stored your company file.
• Search for the files with a similar name to your company files with the extension .ND and .TLG.
  • company_file.qbw.nd
  • company_file.qbw.tlg
• Right-click on each company file and click on Rename. 
• Add an extension OLD at the end (for example: company_file.qbw.nd.OLD).
• Launch QuickBooks again and log in to your company file.

If the QB error code 6143 occurs again, try the next solution.

Solution 3: Open a sample company file

The concept of using the sample company file is to test if there is a problem with the company file’s location. In case your sample company file failed to open, then it means your application is not properly installed.

• Open the No Company Open window, click on Open a Sample File.

• Choose any company file from the list.

If the sample company file opens up, apply solution 4.  If not, repair your QuickBooks installation files. 

Solution 4: Copy your QuickBooks file to the Desktop

• Copy the company file to the Desktop and open it to check whether there is an issue with your company file’s location. 
• When the files open up from the desktop, it means your file location is damaged. 
• You must have saved your file in the sub-folders that would have exceeded the file system path limitation. 
• In case you change the company file’s location and still the file is not opened, it means you have a damaged company file. 
• Open the folder with your company file.
• You can search for the file with the extension .QBW.
• Copy the company file. 
• Now, right-click anywhere on the desktop and paste the file.
• Hold the control key and launch QuickBooks. It will open the No Company Open window. 
• Click on Open or restore an existing company.
• Now, go back to your desktop screen, fetch the company file, and open it. 

Confirm if the error 6143 is resolved or if it still requires another solution. If you are still facing the QB error code 6143, try the next solution 5.

Solution 5: Restore a backup

• While restoring a backup company file, QuickBooks uses the backup to create a new company file (.qbw).
• Click on the File menu and choose Open or Restore Company.
• Click on Restore a backup copy and hit Next.
• Choose Local Backup > Next.

• You can browse your PC to fetch the backup QB company file.
• Choose an easy-to-reach folder to save your restored company file.
• Click on Open, and to avoid overwriting the same files, you can rename the existing company file.
• Once done, click on Save. 

Solution 6: Use the ADR Tool to restore your backup

• On your desktop, create a new folder with the name QBTest.
• Open the company file’s folder.
• Fetch the .tlg file in your company file’s folder. To remind you, it has a similar name to your company file.
• In case you are not able to identify the .tlg file, use these steps to confirm the file.
• Press Windows + E and launch the File Explorer.
• Click on Organize and select Folder and search options.
• Click on Hide extensions for known file types. 
• Click on Apply > OK.
• Copy the .tlg file (Corresponding) of your company file.
• Paste it into the QBTest folder. 

• Open your QuickBooksAutoDataRecovery folder.
• Copy the QBW.adr file and paste it into the QBTest folder. 
• Now, you have the QBW.adr and .tlg files in the same QBTest folder.
• Right-click on the .QBW.adr file and rename it. 
• Delete the file with the extension .adr.
• Launch QuickBooks and open your company file that you previously saved in the QBTest folder. 
• Click on File and select Utilities.
• Choose Verify Data and confirm the data integrity of the file you have recovered. 

Recover the latest transactions using the QBW.adr and TLG.adr files

• On your Desktop, create a new folder with the name QBTest.
• Open the company file’s folder and search for the QuickBooksAutoDataRecovery folder.
• Now, look for .TLG.adr. And QBW. adr files.
• These files have a similar name to your company file.
• In case these files .TLG.adr and QBW.adr are not identified. Use these steps to fetch them:
• Press Windows + E key and open the File Explorer.
• Click on Organize and choose Folder and search options.
• Click on Hide extensions for known file types.
• Click on Apply and hit OK.
• Now, you need to copy the .TLG.adr and QBW.adr files and paste them in the QBTest folder. 
• Remove the .adr file from the QBTest folder.
• Launch QuickBooks and open the company file that you have saved in the QBTest folder. 
• Click on File, select Utilities, and click on Verify Data. This step will check the data integrity of the recovered file.  

• If you find this company file fit to use, move the damaged company file to any other location.
• Now, you can copy the healthy company file from QBTest to its original location.

You can check these solutions for the following errors as well.

Pro-tips to Avoid QuickBooks Error 6143 

• Keep the file path short.
• Label backups with date/time.
• Regularly run the Verify Data & Rebuild Data utility.
• Update the QuickBooks Database Server Manager.
• Document your network setup.

Conclusion

QuickBooks error 6143 is not a common error and indicates that something is wrong with how QuickBooks Desktop is accessing or reading your company file. We have shared all the solutions that have worked for QuickBooks users to resolve the error. However, depending on your system settings, network settings, and .tlg and .ND files, you may need our QuickBookSupportNet specialist to fix the error.

If you are running a business where downtime costs real money, do not hesitate to contact a QuickBooks expert at +1(866)500-0076. 

Frequently Asked Questions 

What is the QuickBooks error code 6143?

QuickBooks 6143 error is an issue within the 6XXX series error that belongs to either damaged or corrupt network files or incorrect network setup. 

How can I resolve the error 6143 in QuickBooks? 

In short, you could resolve it by renaming the .ND and .TLG file, or using a restoration of a backup. If you are looking for a quick fix, contact our senior QuickBooks specialist at +1(866)500-0076. 

What are.ND and .TLG file in QuickBooks? 

Network file, that is .ND file is a Network Data file that allows you to manage user access and communicate with the company file in a multi-user environment. Whereas the Transaction Log file .TLG file is a set of records that contains changes in your company file(s). 

What is the purpose of .ND File and .TLG file? 

The purpose of The .ND file is to enable QuickBooks Desktop to connect with your company file, on the other hand. The .TLG file’s purpose is to record all the transactions that you have made in the company file.