How to Address QuickBooks Error 6190 Using Proven Methods?

QuickBooks Error often appears on the screen if any other user is previously logged in to the data file in the single-user mode. However, when this error strikes, the following warning message blinks on the screen, stating, “An error occurred when QuickBooks tried to access the company file.” This error is majorly caused by the problem with your multi-user network. Unfortunately, this error prevents the users from working in a multi-user environment, and it obstructs the ongoing tasks.

If you, too, are confronting this issue, then read this post and understand the causes along with the troubleshooting methods to fix the QuickBooks Error Code 6190. 

Root Causes That Trigger Error Code 6190 QuickBooks

At times, the users might discover Error Code 6190 QuickBooks due to the presence of damage or corruption in the company file. Apart from this, there are several other factors responsible for the error. So, let’s have a quick look at all of them for better understanding.

• Running the QuickBooks Desktop version, which is not compatible with your operating system.
• You don’t have enough rights to read or write in the QuickBooks company file.
• There are some issues within the transaction log and the network data files.
• In other cases, Error 6190 in QuickBooks Desktop may arise due to inappropriate hosting settings.

Read More- How to Resolve QuickBooks Not Responding When Opening Company File

Top Methods to Eliminate Error 6190 in QuickBooks Desktop Smoothly

Now that you get to know what are the root causes that trigger Error 6190 in QuickBooks Desktop let’s learn how to fix them. Herein, we have shortlisted all the proven methods to address the company file error smoothly.

Solution 1: Verify that the QuickBooks Version You Are Using is Up-to-Date

It is essential to verify that QuickBooks Desktop is updated according to the newly launched version. Otherwise, the old QuickBooks version might create issues in accessing the company file. Thus, it might give rise to the Error Code 6190 in QuickBooks Desktop.

Solution 2: Assign a New Name to Your .ND and .TLG Files

To repair the damage present within the QuickBooks data files, you must change the name of the network data and transaction log files. For that, you must carry on with the below-given steps.

• In the beginning, you must launch the QuickBooks folder that holds the data files.
• After that, start locating the files having a similar name as the data files but with different extensions.ND and .TLG. You will notice that the company file name will appear as:
  • company_file.qbw.nd
  • company_file.qbw.tlg
• Now, all you require is to right-click on the .ND, and then .TLG files one after the other to click the Rename option.
• Next, insert .OLD at the end of the file names to change their names.
• Once you are all set, launch the QuickBooks again and then try to sign in to your data file. If you still exist, then you must try another solution.

Solution 3: Use the Quick Fix My Program Tool to Resolve the Issue

Following are the steps you must perform to run the Quick Fix My Program to address Error 6190 in QuickBooks.  

• Before beginning the process, check that you have installed the new version of the QB Tool Hub. If not, then you must get the newly launched version of the Tool Hub.

• After this, access the Tool Hub that you have previously installed.
• Now, from the dashboard of the Tool Hub, choose the Program Problems tab.

• Following this hit the Quick Fix My Program tab and move further.
• At last, try launching the QuickBooks Desktop application and then access the data file.

Solution 4: Relaunching All your Computers & Servers

At times, the users can easily get rid of Error Code 6190 QuickBooks by fully resetting the computer. For that, you must implement the below-given steps.

• Firstly, you must relaunch your server computer (it is the one that is hosting your data files).
• After this, relaunch each workstation (the other computers linked with the network that don’t host your data files).
• Now, you must access the QuickBooks Desktop application on your server PC.
• Next, try launching the QuickBooks Desktop on each workstation.

Solution 5: Run the QBDBMgrN On your Server PC

Your server computer is the one that keeps your QuickBooks data files. However, running the QBDBMgrN will let you run the data files in a multi-user environment.

• To begin with, launch the QuickBooks Tool Hub and head to the Network Issues tab.
• After this, you must move to the QuickBooks Database Server Manager, and you will receive a pop-up message for the installation of QuickBooks on the server if it’s not already.

• As a result, you will see that the QuickBooks Database Server Manager will begin to repair the firewall permissions.
• Now, choose the Close option and try launching the QuickBooks on your server PC as well as your workstations.

Solution 6: Disable the Multi-User Access Mode in QuickBooks

To turn off the multi-user access mode in QuickBooks, you must carry on with the following steps.

• In the beginning, access your QuickBooks data files as an administrator.
• After that, head to the File menu and choose the Utilities option.
• Now, you must choose the Stop Hosting Multi-user Access option.

• At last, try accessing the company file and see if you are still experiencing QuickBooks Error Code 6190.

Learn More- QuickBooks Cannot Communicate With the Company File

Solution 7: Shut Down All the QuickBooks Processes Running in the Background

To close all the background running processes in QuickBooks, you must implement the below steps.

• In the beginning, you must log in as the Administrator on the server PC.
• After this, hit the Ctrl + Shift + Esc keys together to access the Task Manager.
• Now, you must show processes for all users and hit the Users tab.
• Afterward, choose each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe) and hit the End Task option.
• At last, try launching the data file in multi-user mode to see if the issue still persists.

Solution 8: Verify that Permissions Are Set Appropriately

If you don’t have enough permissions to access the data files, then you may end up with the error 6190 QuickBooks Desktop. Therefore, to ensure that the settings are fixed properly, perform the below steps.

• In the beginning, hit the Start menu and then launch the File Explorer window.
• After this, you must right-click on the folder that carries the data file and opt for the Properties tab.
• Now, head to the Security tab and choose the Advanced tab.
• Next, you must choose the QBDataServiceUserXX and then hit the Edit tab.
• Thereon, you must set the following settings to Allowed.
  • List Folder/Read Data
  • Traverse Folder/Execute File
  • Read Attributes
  • Read Extended Attributes
  • Create Files/Write Data
  • Create Folders/Append Data
  • Write Attributes
  • Write Extended Attributes
  • Read Permissions

If your permissions aren’t set properly, then do the following steps.

• Right-click the QuickBooks folder that carries the data file and opts for the Properties tab.
• Afterward, choose the Security tab and then tap on the Edit menu.
• Now, you must pick the QBDataServiceUserXX and then hit the Full Control followed by the Allow tab.
• Once all the changes are done, hit the Apply and then the OK tab to complete the process.

Solution 9: Start Running the QuickBooks File Doctor Tool

By running the QuickBooks File Doctor Tool via QB Tool Hub, you can resolve the damage or corruption in the company file. Therefore, it also helps you resolve QuickBooks Error 6190 and 816.

• Begin the process by launching the QB Tool Hub on your workstation.
• After this, head to the Company File Issues tab and then hit the Run QuickBooks File Doctor Tool tab.

• Once the File Doctor Tool opens, locate the data file that is having issues. If you are facing issues while searching the data file, then hit the Browse option and start looking for your file.
• Now, you must hit the Check Your File tab and then select the Continue tab.
• Next, add your QuickBooks admin password in the respective text fields and hit the Next tab.

Wrapping It Up

QuickBooks Error 6190 is a complex issue that might prevent the user from accessing the data file as someone else is already logged in in single-user mode. But you can deal with this issue easily by performing the solutions given above in this post. Furthermore, if you are still having any trouble accessing the data file, then communicate with our QB professionals for help.

Frequently Asked Questions

1: What does the error 6000 when opening a company file in QuickBooks mean?

The users often come across Error 6000 in QuickBooks while trying to access the data files on the network. This issue might arise because of configuration issues, firewall interruptions, or weak network connectivity.

2: What symptoms will you detect on the arrival of QuickBooks Error Code 6190?

Upon the occurrence of QuickBooks Error Code 6190, the users might notice the following signs and symptoms.

• You might face trouble while accessing the company file in QuickBooks.
• Whenever the QuickBooks Error 6190 arises, you might experience the continuous freezing or crashing of the computer.
• An error message will pop up on the computer screen every time the user attempts to launch the file.

3: What preventive measures you must take before fixing Error Code 6190 QuickBooks?

Following are the preventive measures you must take before resolving Error Code 6190 QuickBooks.

• Ensure that you have generated the backup copy of the data file for security and safety purposes.
• You must have proper administrator rights to access the company file in QuickBooks.
• Also, ensure that you are working on the new version of the QuickBooks Desktop program.

4: Can reinstalling the QuickBooks help resolve the QuickBooks Error 6190?

Yes, reinstalling the QuickBooks Desktop will eventually refresh the program and help you address the QuickBooks Error Code 6190.

5: Why can’t QuickBooks find my company file?

The users might face trouble accessing the company file if they have either changed the name or location of the file. In other instances, this issue may appear when your PC is disconnected from the path where the data file is stored.