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Running a business is no easy task, and what’s even more complicated is managing the company’s important data and keeping it as secure as possible.

The same applies to managing your accounting or financial data using QuickBooks software. You may experience errors, potential data loss or corruption when opening the company file, or losing customer, vendor or employee lists, and you may face network issues when hosting the company file. But there’s no need to worry, as Intuit developers make sure you don’t have to deal with such problems and introduce users to the QuickBooks File Doctor tool – which identifies and quickly resolves company file and network-related problems.

Let’s take a look at this detailed guide and learn how File Doctor works and what to do when it displays test results on your screen to resolve the issue.

It’s common to worry about permanent data loss or corruption if a company file suddenly fails to open or host on the network. But don’t worry; connect with our QB professionals at +1-866-500-0076, who are available to guide you every step of the way!

What is QuickBooks File Doctor?

QuickBooks File Doctor is a utility that helps identify and address company file and network-related issues mainly due to possible data damage or corruption.

Before September 2020, the utility was available to download separately, known as a stand-alone version. Now, you must download and install Tool Hub, which works as a launchpad for various tools and utilities such as QuickBooks File Doctor, Quick Fix my Program, QuickBooks Install Diagnostic tool and others.

The File Doctor tool helps troubleshoot the common company file and network-related network-related errors, which we are discussing below, along with the instructions for using the tool.

Errors You Can Fix Using QuickBooks File Doctor

As discussed, the QB Desktop File Doctor utility helps resolve the issues associated with the company file and network connectivity issues when sharing the file with other users over the network. Let’s get an overview of the possible errors and issues the tools help to address and in what scenarios they encounters:

Errors	Description
QuickBooks Error 6150	The error indicates a potential data integrity issue, which can be fixed by the QBFD or Verify and Rebuild Data utility. You may also see “We’re Sorry. QuickBooks couldn’t open your company file” on your screen.
QuickBooks Error 6000 82	The error appears when opening a company file, indicating a problem with the company file itself, such as a damaged file or an incorrect file extension.
QuickBooks Error 6000 301	The error indicates the failure to open the company file, accompanied by a warning message stating, “An error occurred when QuickBooks Desktop tried to access the company file. Please try again.”
QuickBooks Error 6147	The error occurs due to corrupted or incorrect file path when opening the company file.
Network or hosting related errors	Issues when hosting the company file on the network with a warning message, “This company file is on another computer, but QuickBooks needs some help connecting” with a possible error code such as QuickBooks Error H202, QuickBooks Error H303, QuickBooks Error H505.
Missing or blank customer, vendor, or employee lists	Missing your customer or employee data in QuickBooks payroll.

Fixing Company File and Network Related Issues in QuickBooks

Now, we know what QuickBooks File Doctor is and what types of errors it comes in handy for. This section explains how you can download or install QuickBooks File Doctor and run it to identify or troubleshoot any specific issues and network connectivity problems you may encounter while opening or hosting a company file.

a. Download and Install QuickBooks Tool Hub

The QuickBooks Tool Hub is a launchpad for various tools and features that help troubleshoot issues and errors in QuickBooks, interrupting your financial and accounting operations. One of them is QuickBooks File Doctor.

To access the File Doctor tool, you must download and install QuickBooks Tool Hub in the most recent version and ensure that you use the latest Windows version in 64-bit to get the best out of it.

b. Run Quick Fix my file

Running the Quick Fix My File tool helps to get the best out of File Doctor in fixing the company file and network-related issues.

• Hit on Company File Issues.
• Click Quick Fix my File.

• Select OK when it completes and launch QuickBooks.

c. Run QuickBooks File Doctor

The File Doctor tool identifies and runs a quick fix to the company file and network connectivity issues when opening a company file or hosting it on the network.

• Select Company File Issues in QB Tool Hub.
• Click on Run QuickBooks File Doctor. The tool might take up to one minute to open; wait until then.

Note: If the QuickBooks File Doctor doesn’t open, search for QuickBooks Desktop File Doc and open it manually.

• In QuickBooks File Doctor, choose your company file from the drop-down menu. If you can’t find the company file, click Browse and locate to the file.
• Hit on Check your file, then Next.
• Allow the access, entering the QB admin password and then click Next.

The scan time of QB File Doctor depends on your company file size and might even take 10-15 minutes. The scan may states its unsuccessful even if the issues are fixed. Once the scan finishes, launch QB and open your company file.

Resolve network issues with QuickBooks File Doctor test results

The QuickBooks File Doctor tool is designed to recover damaged company files and help you identify and address common network or hosting issues. Check the results below after using File Doctor and learn how to resolve them.

Below are the different sections of each test result and how to resolve them; let’s begin.

1. Hosting mode is off

If hosting mode is disabled, you will eventually fail to host the company file on the network. Follow the steps below to ensure that hosting mode is enabled on the server computer:

Note: The main or server computer hosts your company file; other computers are connected. Thus, you must enable the hosting only on the server.

• Launch QuickBooks on your server computer.
• Choose File from the top menu bar.
• Hit on Switch to multi-user mode to enable the hosting.

Now, check each of your workstations and repeat the above steps:

• Launch QuickBooks on your server computer.
• Choose File from the top menu bar.
• If the option is, Switch to single-user mode; don’t select it.

• Move to the next workstation, and if the option is Switch to multi-user mode, select it.

2. Folder containing the file is not writable or is not shared

Sometimes, the folder holding your company file does not have the right set of permissions to share with other users over the network.

Proceed with the below steps to set up a folder and Windows access permissions to share company files:

a. Setting up the folder permissions

Let’s set the QuickBooks file folder permissions correctly to ensure that the company file can be shared on a multi-user network:

Verify that permissions are set correctly

• Launch the Windows Start menu on your computer.
• Find the QuickBooks company file folder and right-click on it. Select Properties.
• Choose Advanced from the Security tab.
• Click on QBDataServiceUserXX then select Edit.
• Configure the following settings to Allowed:
• – Traverse Folder/Execute File – List Folder/Read Data – Read Attributes – Read Extended Attributes – Create Files/Write Data – Create Folders/Append Data – Write Attributes – Write Extended Attributes – Read Permissions

If the permissions aren’t set correctly:

• Locate the QuickBooks company file folder and right-click on it. Choose Properties.
• Click on Security and then Edit.
• Select QBDataServiceUserXX, then hit on Full Control, Allow.
• Choose Apply and click OK.

Change folder permissions

In case you want to adjust the file folder permissions:

• Open the Windows Start menu and search for File Explorer.
• Hit Enter to open it.
• Find the below company file folder and right-click on each: – C:\Program Data\Intuit\Entitlement Client\v8 – C:\Program Data\Intuit\Entitlement Client\v6.0 – C:\Program Data\Intuit\Entitlement Client\v5 – C:\Program Data\Intuit\Entitlement Client\v3 – C:\Program Data\Intuit\Entitlement Client – C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year) – C:\Program Data\COMMON FILES\INTUIT – C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS – C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year) – C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files – C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Now, follow the steps below for each file folder. Keep in mind that you may not have all the folders, as some folders are version-specific.

• Right-click on the folder and choose Properties from the drop-down.
• Move to the Security tab and select Everyone.

Note: If you can’t find the Everyone option in the Group or User Name checkbox, select Add and type in Everyone. Then select OK

• Choose Full Control and click on Apply. The, select OK.

b. Set Windows access permissions to share company files

You must ensure that QuickBooks has the right set of permissions to prevent issues in the future when hosting or working with your company files over the network on Windows.

• Launch the Windows Start menu, type File Explorer and then hit Enter.
• Locate the QB company file folder and right-click on it.
• Choose Properties, click on Sharing and then Share Add.
• Find and select the corresponding version of QBDataServiceUserXX.
• Now, set the permission level of both users to Full Control and choose Share.

3. No network connectivity

Ensure to have at least one working TCP/IP adapter and the host-name of the local computer is resolvable.

4. Run IPConfig

The IPConfig tools verifies the TCP/IP configuration of your computer and helps to troubleshoot problems using QuickBooks on a network.

The most common IPConfig commands are:

Command	Descriptions
ipconfig	basic TCP/IP information
ipconfig /all	detailed TCP/IP information
ipconfig /renew	Renew the IPv4 address for all network adapters
ipconfig /release	Release the IPv4 address for all network adapters

To run ipconfig:

• Click on the Windows Start button.
• In the search field, type CMD and hit the Enter key.
• This will open the Command Prompt.
• Type ipconfig and press the Enter key.
• For more information on IPConfig, type ipconfig /? at the command prompt or you can also visit port.microsoft.com,Microsoft.com is not an Intuit website.

5. QBCFMonitorService/QBDBMgrN not running or Firewall is Blocking QuickBooks

You may fail to host your company file or encounter network errors if the firewall blocks internet access for specific QuickBooks programs or files. Updating the Windows Firewall to the latest release may also resolve the issue or you must configure the exceptions and ports needed for your Windows Firewall.

a. QBCFMonitor Service not running:

• Configure the firewall settings to allow the 8019 port for running tools and QuickBooks applications on the server and workstations.
• Check and ensure that hosting is enabled on the server computer.
• Ping the server, as it must be successful for a successful connection between the client and the server.

b. QBDBMgrN not running:

• Configure the Windows Firewall to open the dynamic database port for QuickBooks File Doctor and all other QB applications and tools. You should configure all client computers and your server.
• Make sure you have turned on hosting on the server.
• Ensure you can ping the server with IP and host-name on the server and all client computers.

Summary

Often, company file issues and network connectivity problems can hinder your operations, display unknown errors on your screen, and even cause potential data damage or failure to host the company file. Above, we explained how QuickBooks File Doctor will help you identify and resolve the problem and how to deal with network issues while hosting.

If the above steps seem challenging or require professional assistance, connecting with technical or QB professionals is advisable. Dial +1-866-500-0076 now to connect with a QuickBooks ProAdvisor!

Have you decided to download and run the QuickBooks Database Server Manager? If so, this post will help you throughout. Undoubtedly, the QuickBooks or Intuit personal database manager tool creates network data files for all the company files on your host system. Also, if you run QuickBooks in multi-user mode, the QBDBSM is a must-have tool that allows multiple users to run the company files simultaneously.

In this post, we will discuss everything about the QuickBooks Server Manager, how to download, set up, and run it, what makes it worth using, and much more. So, let’s get started!

If you’re looking for a QuickBooks professional to assist you while installing QuickBooks Database Server Manager, dial the toll-free number +1(866) 500-0076. Get in touch with our QuickBooks live technicians for a one-on-one conversation.

What’s the Intuit QuickBooks Database Server Manager All About?

Intuit has rolled out an excellent feature, QuickBooks Database Server Manager. This tool ensures efficient and seamless multi-user access to work on the same company file. Apparently, if the QuickBooks Database Server is inactive, users won’t be able to run QuickBooks in multi-user mode, which will affect the sharing of company files with other network systems.

It’s because the database server manager develops the required network data (.ND) files for the host computer. Now, before we begin installing the QuickBooks Database Server, take a look at the related facts given below:

• If you run multiple versions of QuickBooks Desktop software, you need to install every version of the database server manager QuickBooks.
• As noted above, this database server manager develops network data files. These files are essential for creating and sharing the company files over other computers in the network system.
• For running QuickBooks in multi-user mode, the activation of the database server manager is crucial.
• The database server manager scans the company file, which is crucial for multi-user access.
• To automatically detect the creation of new company files, the database server manager QuickBooks also verifies the space in the local storage device.
• After the installation of the QuickBooks Database server, each of the QuickBooks versions will add one user.

Basic Requirements for QuickBooks Database Server Manager Download

Find the basic requirements that you must get on your system to seamlessly download and install the QuickBooks Server Database Manager in the section below:

Note – Linux and Windows 10 S modes aren’t supported on the QuickBooks Database server.

• The 64-bit version of AfterWindows 11 and 10
• Windows Server 2012 of Standard and Essentials version
• Standard and Essentials Windows Server 2022
• Standard and Essentials Windows Server 2019
• Standard and Essentials Windows Server 2012 R2
• Windows Server 2016 of Standard and Essentials version
• To perform the QuickBooks Database server manager download and installation, you must have a stable and strong internet connection on your system.
• Make sure you have a minimum of 4GB RAM disc space for a hassle-free installation.
• Also, a processor of a minimum of 2.4 GHz is essential.
• The computer’s display must optimized for 1280×1024 screen resolution.
• In addition, you must get a maximum of 8GB recommended of RAM on your system to allow 1-5 users to access the same company file in QuickBooks multi-user mode.

Here’s How to Install QuickBooks Database Server Manager

After ensuring the above requirements on your computer system, now start performing the steps below to install QuickBooks Database Server Manager. Carefully perform the below download and installation:

1. Start this method by first ensuring all the background processes and Windows applications are closed on your computer. Also, make sure to disable or configure the Windows Firewall settings.
2. Next, navigate to the internet browser and visit the official Intuit website. Afterward, navigate to the QuickBooks Product Download page.
3. Following this, search for the Setup_QuickBooks.exe file and start downloading the file. Make sure you save this file on your computer’s desktop location.
4. Now, double-click this installer file to open it, and begin performing the on-screen instructions on your computer system. Here, you will also get a license agreement tab. Carefully read the given terms & conditions and agree to the same.
5. After this, you will be asked to choose the installation type. From here, you must choose the Custom or Network option accordingly.
6. Following this, you must hit the Next button and make sure you don’t select the Express option.
7. Once you’ve chosen the most appropriate alternative for network setup, click the Next option.
8. Here, if you wish to run both the QuickBooks database server manager latest version and the QuickBooks Desktop software, you must select the “I’ll be using QuickBooks Desktop on this computer” option. However, if you only wish to run the Database server manager on the server computer, click the “I will NOT be using QuickBooks Desktop” option.
9. Finally, you must follow the on-screen instructions and then click the Install button. This will allow the installation of the database server manager to begin.

Configuring the Settings of QB Database Server Manager

So, have you successfully installed the QuickBooks Database server manager latest version on your computer? If so, now you must undertake the below procedure to configure the default settings of the Database server manager:

• Begin the configuration by first choosing the Windows button on your keyboard. By this, the Start menu of your Windows system will appear on your screen.
• Next, within this Windows Search menu, you must type Services and hit the Enter key on your keyboard.
• Following this, open the Services tab, and here, you must select the QuickBooksDBXX option to open.
• Afterward, move to the General tab, and look for the Services status section. Now, here, if it’s set as Started or Running, you must change it to the Stop option.
• Now, navigate to the Startup type drop-down menu, and from here, you must choose the Automatic alternative.
• Next, move to the Logon tab and then opt for the Local System Account alternative. Moving on, move to the Recovery tab, and then choose the Restart the service option.
• Following this, from the drop-down menus, you must select the First, Second, and Subsequent failures options.
• Finally, you must go back to the General tab and choose the Start button again. This will restart the QB Database Server Manager service.

Easy Steps to Setup QuickBooks Database Server Manager

Now, let’s begin setting up the QuickBooks Database Server Manager so that you can seamlessly start running QuickBooks in multi-user mode. For this, you need to undertake the below stepwise method:

1st Step – Scan your Company File Folders

1. Initiate scanning your file folder on the server computer by first pressing the Windows button on your keyboard.
2. Next, type Database in the Search Programs and Files bar. Now, you must open the QuickBooks Database Server Manager.
3. Afterward, move to the Scan Folders tab, and then choose the Browse option to search for the folder where you wish to store your company files.
4. Once you select the folder, hit the OK button and hit the Start Scan option.
5. By this, the scanning process will begin, and you must wait till it successfully ends. Once the scanning is over, now the file folder will display the QuickBooks company files found option.
6. Click this option, and the QuickBooks company files found tab will appear on your screen. Within this tab, you will be able to access all your QuickBooks company files on your network computers.

2nd Step – Monitor your Drive Tabs

1. Now, you must move to the Monitored Drives tab within the QB Database server manager.
2. Afterward, you must tick-mark the boxes next to the hard drives where you have saved all your company files.
3. Following this, ensure that monitoring won’t be required for mapped drives.

3rd Step – Go through the Database Server Manager

After setting up the Database server manager, you must now go through the additional tabs to ensure seamless multi-user QuickBooks operations. These tabs are:

• Database Server Tab – This tab will provide real-time status updates of the QuickBooks Database server tool. Also, this tab will display the latest connections.
• System Tab – This tab is dedicated to the information related to the location of the Database Server Manager on your computer.

Features Available in QuickBooks Database Server Manager

Find below the impressive and advanced features available within the QuickBooks Database Server Manager. Take a look and learn how these features can help you run QuickBooks:

• The Database server manager has features to help users easily connect their company files with the server network.
• It notifies users about the total number of users accessing the company file at a time.
• Users can access the Services Administrative option to adjust the service status and configure the settings of the QB database server manager.
• The server manager also has automatic update features that automatically download the latest available updates for the Database Server manager.
• Another remarkable feature of the server manager is the monitor drive feature that helps users update the tool after adding any new QuickBooks company files to the server.

That’s All!

So, that’s the QuickBooks Database Server Manager in a nutshell! Hopefully, this post has helped you learn about the Database server manager. If you prefer to run QuickBooks in a multi-user mode, we suggest you install this excellent Intuit Database server manager service on your server computer. However, if you find any difficulty or confusion while installing or running this service, consider contacting our QuickBooks Desktop technicians at +1(866) 500-0076. You can also access our Live Chat Support option for more information.

Windows Firewall, or a feature of Microsoft Windows, is a security application that controls the traffic that enters or exists on your device. This traffic is filtered based on various criteria, such as source and destination IP address or source and destination port number. QuickBooks has these port numbers assigned to pass through the Firewall, which can be blocked for security reasons. The Firewall might also be considered a threat or unwanted access to pass through your computer. This blog will cover the possible reasons and instances when the Windows Firewall is blocking QuickBooks with suitable fixes. Let’s go through this comprehensive guide.

Not a techie and wondering what to do to configure Windows Firewall settings? Don’t worry; our technical and QuickBooks professionals are available to handle such critical tasks. Dial +1(866) 500-0076 now!

Setting Up the Firewall Windows Settings in QuickBooks Desktop

Disabling the Windows Firewall will leave your computer unprotected and weaken the system security. Along with manual configuration, running different QuickBooks tools will also help you fix the respective issue.

This section will cover the various processes that the Windows Firewall can hinder and step-by-step instructions to address the issue accordingly.

Case I: When Opening a Company File

You may fail to open the company file in QuickBooks and encounter an error message stating,

“Cannot communicate with the company file due to a firewall.“

This is due to the Windows firewall is blocking QuickBooks. To successfully open the company file without interruptions, you must configure the settings or resolve the associated issue. Proceed with the below solutions to do so:

1. Run QuickBooks File Doctor

QuickBooks File Doctor utility will help you fix the firewall settings so you cannot open the company file over the network. Adhere to the following steps to make use of the tool:

a. Get QuickBooks Tool Hub

• Exit QuickBooks Desktop.
• Get the most recent version of QuickBooks Tool Hub (1.6.0.8). Save the downloaded file on your computer from where you can easily locate.

Note: If you already have Tool Hub on your computer, check the current version from the Home page.

• Locate the file you just downloaded QuickBooksToolHub.exe and double-click on it.
• Follow the on-screen instructions on your screen and agree with the product’s terms and conditions.

Note: If you can’t find QuickBooks Tool Hub, manually search for it on your Windows.

b. Make Use of QuickBooks File Doctor

• Launch QB Tool Hub and navigate to Company File Issues.
• Hit on Run QuickBooks File Doctor. The file doctor tool might take a minute or two to open; wait until then.
• Now, choose your company file from the drop-down menu. If you can’t see the file, click on Browse and search to find the file manually.
• Select Check your file and network, then tap on Continue.
• Type the QuickBooks admin password and select Next.

The scan time depends on your company file size, which usually takes up to 5 minutes. Once the scan is successful, launch QuickBooks and then open the company file. In some cases, the scan may even say it was unsuccessful after addressing the issues.

2. Update QuickBooks Desktop

Sometimes, using an outdated version of QuickBooks hinders regular operations and can also cause connectivity issues. So, it is recommended to keep your QuickBooks updated to the most recent version.

• Launch QuickBooks and navigate to the top menu bar.
• Select Help, then Update QuickBooks Desktop from the drop-down.
• The Update QuickBooks window will open.
• Move to the Update Now tab and mark the Reset Updates checkbox.

• Now, hit the Get Updates button and wait the update downloads.
• Restart your computer and open QuickBooks again to let the changes apply.

3. Configure the Windows Firewall Settings Manually

You might fail to open your company file when Windows Firewall is blocking QuickBooks. In that case, you must configure the Windows Firewall settings by adding the firewall port exception or by creating an exception for QuickBooks programs:

Add Firewall port exception for QuickBooks

In case you use multiple versions of QuickBooks on the same computer, perform the below steps to carefully the firewall port exception:

• Press the Windows logo icon on your keyboard to open the Windows Start menu.
• Search for the Windows Firewall application and hit Enter.
• Go to Advanced Settings.
• Now, right-click the Inbound Rules, then click on New Rule.
• Choose Port and then hit on Next.

• Ensure the rule applies to TCP.
• Enter the specific port number of your version of QuickBooks in the Specific local port field. – QuickBooks Desktop 2020 and later: 8019, XXXXX. – QuickBooks Desktop 2019: 8019, XXXXX. – QuickBooks Desktop 2018: 8019, 56728, 55378-55382. – QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

Important: QuickBooks Desktop 2019, 2020, and other future versions of QuickBooks use dynamic ports. These are specific firewall ports that are used during the software installation. The assigned port number ensures the QuickBooks Desktop gets exclusive use of the given port.

• Get the dynamic port number: – Launch the Windows Start menu. – Search for QuickBooks Database Server Manager and hit the Enter key. – Move to the Port Monitor tab. – Find the QuickBooks Desktop version you use and note down the Port Number. This will be used to create firewall port exception in the further steps.

Note: Remember that you can modify the assigned port number by selecting Renew, but only for QuickBooks Desktop 2019 and later versions. If you do, navigate to the Scan Folders tab and click on Scan Now to reset the firewall permissions.

• Enter the port number and select Next.
• Choose Allow the Connection, then select Next.
• When prompted, ensure all the profiles are marked. Choose Next.
• Create this rule while naming it as QBPorts(year).
• Once all done, select Finish.

Launch QuickBooks Desktop and try switching it to the multi-user mode. You can also open your QuickBooks over the network using the computer that hosts your company file. If the Windows Firewall still blocks the connection, move on to the next step.

Create Windows Firewall exceptions for QuickBooks programs

QuickBooks uses the executable files (.exe) to run various programs. Follow the steps below to create an exception for each executable file in the table below.

• Open the Windows Start menu.
• In the search bar, type Windows Firewall and hit the Enter key.
• Select Advanced settings and right-click the Inbound Rules. Now, click on New Rule.
• Choose the rule type as Program, then click Next.
• Select This program path and hit on Browse.
• In the table below, locate and pick an executable file. Then, choose Next.
• Click on Allow the connection and select Next.
• Finally, create this rule by naming it as QBFirewallException(name.exe).

Create outbound rules by repeating the previous procedures. Proceed as before, with the exception of choosing Outbound Rules at step 4.

Executable files	Location
AutoBackupExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exe	C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exe	C:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exe	C:\Program Files\QuickBooks Online Backup

Note: If case you see these files as Program Files (x86), this just means your using a 64-bit Operating system.

Launch your QuickBooks desktop program and switch it to multi-user mode. If you still encounter problems or any errors, configure your program’s antivirus settings.

Check the antivirus and configure it

Make sure QuickBooks Desktop has normal permissions so that QuickBooks programs are not blocked. The steps vary from program to program in terms of enabling antivirus settings. To do this, check the program’s official site to set permissions for your antivirus software.

After this, restart your computer for changes to save. Once you’ve finished configuring the firewall, restart your computer and reopen QuickBooks.

4. Setting up the Folder Permissions

You must ensure the folder holding your company file is set up to share the company file over the network. Proceed with the below steps to configure the permissions:

a. Set the Folder Permissions
Verify if the permissions are set correctly

• Launch the Windows Start menu.
• Search for File Explorer and hit the Enter key.
• Look for the company file folder and right-click on it. Then, choose Properties.
• Move to the Security tab and click on Advanced.
• Select QBDataServiceUserXX and click Edit.
• Now, set the following settings to Allowed: – Traverse Folder/Execute File – List Folder/Read Data – Read Attributes – Read Extended Attributes – Create Files/Write Data – Create Folders/Append Data – Write Attributes – Write Extended Attributes – Read Permissions

If the permissions are not configured correctly:

• Right-click the folder that has your company file and select Properties.
• Choose Security, then click on Edit.
• Select QBDataServiceUserXX and hit on Full Control, then Allow.
• Click Apply, then OK.

Modify the Folder Permissions

To adjust the folder permissions:

• Launch the Windows Start menu.
• Search for File Explorer and hit Enter.
• Locate the below folder and right-click on each: – C:\Program Data\Intuit\Entitlement Client\v8 – C:\Program Data\Intuit\Entitlement Client\v6.0 – C:\Program Data\Intuit\Entitlement Client\v5 – C:\Program Data\Intuit\Entitlement Client\v3 – C:\Program Data\Intuit\Entitlement Client – C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year) – C:\Program Data\COMMON FILES\INTUIT – C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS – C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year) – C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files – C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Follow the instructions for any of the folders below. Remember that you might not have every one of these directories.

• Right-click the company file folder and choose Properties.
• Move to the Security tab, select Everyone. Note: If Everyone is in the Group or User Name checkbox, select Add and then type Everyone. Click OK.
• Choose Full Control and then click Apply and OK.

b. Configure the Windows access permissions to share the company file

As you deal with your company file over the network, make sure QuickBooks has the appropriate level of access to help avoid problems later.

• Open the Windows Start menu.
• Locate your company file folder and right-click on it.
• Click on Properties then Sharing and then select Share Add.
• For your version of QuickBooks, select the corresponding QBDataServiceUserXX.
• Now, configure the permission to Full Control and select Share.

5. Run QuickBooks Database Server Manager

Your computer is the main computer that hosts your company files, and the ones connected are workstations. You must ensure that you run QuickBooks Database Server Manager to successfully open the company file on the network.

Note: Install and set up the Database Server Manager on the main computer if you haven’t done so yet

• In QB Tool Hub, select Network Issues.
• Choose QuickBooks Database Server Manager. You will be prompted to install it if you haven’t yet.
• If your company file folder is displayed, select Start Scan in QBDSM. If they aren’t, click Browse to locate the company file and then click Start Scan..
• The QuickBooks Database Server Manager will automatically repair the Firewall permissions.
• When the scan is finished, select Close.

Note: Locate and open the folder you scanned after you’re finished. Ensure the company file folder has the .ND file. It looks like this: [your company file]qbw.nd.

6. Disable the Hosting on Workstations

Ensure the hosting is disabled on the workstations, as your server computer is the main one that hosts your company files. These computers are connected to the server and don’t host company files.

• Launch QuickBooks Desktop on one of the workstations.
• Instead opening your company file. Navigate to the File menu and choose Utilities.
• If the option you see is the Host Multi-User Access option, don’t select it. Move to the next workstation as this isn’t causing the issue.
• Select the option only if it says, Stop Hosting Multi-User Access.

Now, check on each workstation and then move to the server computer and try resetting the hosting settings.

• Launch QB Desktop on the server computer.
• Navigate to File, then Utilities.
• If you see the Host Multi-User Access option, select it. Repeat the same process and select Stop Hosting Multi-User Access to reset the hosting settings.
• Repeat the process on more time and select Host Multi-User Access to enable the hosting.

Case II: When downloading QB updates

Downloading the QuickBooks Desktop is necessary to get timely security patches and updated features and stay updated with the current features. However, you may encounter errors such as QuickBooks error 12000 and QuickBooks error 15000 when Windows Firewall is blocking QuickBooks.

This may also happen due to an outdated operating system. Perform the below steps to address the problem and get back to updating the program.

1. Update Windows

Bring your operating system to the latest version and then try downloading the QuickBooks update again.

• Press the Windows logo to launch the Windows Start menu.
• Search for Settings and then hit the Enter key.
• Select Update & Security.
• Click on Windows Update, then select Check for Updates.

• If the updates are available, select Download & Install the updates.
• Finally, reboot your computer to ensure the issues are fixed.

2. Configure the Windows Firewall settings

If Windows Firewall is Blocking QuickBooks during the update, you must configure the settings and allow the applications through the ports. This helps you run the QuickBooks processes such as downloading the newer version of QuickBooks seamlessly.

Proceed to Solution 3 in Case I to find the suitable steps to set up the Windows Firewall for QuickBooks.

Case III: When scheduling a company file backup with Intuit Data Protect

Sometimes, you might fail to schedule a company file backup using Intuit Data Protect due to the firewall and might also see an error message stating,

“Intuit Data Protect Backup Failed: Firewall or connection issue.”

Multiple reasons could be involved, such as incorrectly configured Windows firewall ports, highly stored caches, cookies, etc. We will discuss the steps below to fix the issue where your Windows firewall is blocking QuickBooks.

1. Ensure the Windows firewall isn’t blocking Intuit Data Protect

Intuit Data Protect requires to access the Windows Firewall to backup your company file. Check the firewall settings and ensure the important files are allowed through the ports.

a. Add important files to the Windows firewall

• Press the Windows logo key on your keyboard.
• Type Windows Firewall into the search field.
• Click on Allow an app through Windows Firewall and then Allow another app.
• Select Browse and navigate to Program Files(x86)\Common Files\Intuit\Data Protect.
• Choose QBIDPservice.exe, then click Open.
• Tap on Network types and mark the Private checkbox. Then, click Add.
• Repeat the above 5 and 6 steps for the IBUenghost.exe and IntuitDataProtect.exe files. If a message prompts on your screen saying the files already exist, you’re all set.

Note:Except for the Windows Firewall, other third-party software on your computer can also block important files. Ensure these files are allowed through the antivirus ports. If you aren’t aware of how to do so, visit the official website of your antivirus product.

b. Add Intuit Data Protect to your Trusted Sites

Ensure the Intuit website are added as trusted sites in Internet Options.

• Press the Windows logo on your keyboard.
• Type Internet Options into the search and hit Enter.
• Go to Security, then select Trusted sites.
• Choose Sites, then add the following sites. You can copy and paste or type them manually. Click Add each time you add a website. – backup.com – *.intuit.net – *.intuit.com – *.intuitdataprotect.com – *.quickbooks.com – workplace.intuit.com – emerald.backup.com
• Ensure the Require server verification (https: ) for all sites in this zone checkbox is selected.
• Click Close, then select OK.
• Make sure you can open the Intuit Data Protect certificate site. You need to be able to open it to avoid errors in your backup.
• Try backing up with Intuit Data Protect. If it still doesn’t work, move on to the next solution.

3. Make Sure Intuit Data Protect is up to date

You won’t be able to back up the company file data using Intuit Data Protect if the version is outdated. Therefore, ensure to download the Intuit Data Protect update by following the below steps:

a. Download the Intuit Data Protect update

• In QuickBooks, navigate to the Help menu.
• Choose Update QuickBooks and then move to the Update Now tab.
• Make sure you select Data Protect, then click Get Updates.

b. Install the downloaded update

• On your desktop toolbar, select the up arrow ^. You will see it in the lower-right corner near the clock.
• Right-click the Intuit Data Protect icon from the Windows toolbar and choose About Intuit Data Protect. This icon looks like a green padlock.
• Click on Update.
• Once all done, select OK.

Case IV: When using QuickBooks Payments

You must configure the security settings when the Windows Firewall is blocking QuickBooks for uninterrupted payment process. As all the web-based credit card or bank processes uses SSL to transmit data through firewall ports. Incorrectly configured Windows Firewall can blocks ports and hence interrupting the overall payment processes. You may also encounter the following error messages:

• Page cannot be displayed
• Server response reported an error
• Error 404, Error 500, etc
• Your request requires escalation
• Time out messages
• The page you are trying to view is taking too long to respond
• Script errors
• Blank page

To ensure these payment based service are working without any interruption, you must add these ports as an exception. Here’s how you can do it:

1. Configure the Windows Firewall settings

If the Windows Firewall is interrupting the QuickBooks Payments or other payment applications, you must configure it using the specific port number and create an exception to allow the data exchange on your computer.

For the instructions, we recommend you visit Solution 3 in Case 1, but use the port number given below to create an exception.

Open and allow these internet ports:

• 8443 (UDP and TCP)
• 443 (UDP and TCP)

Enable these applications for internet access:

• QBW32.exe
• QBPOS.exe
• EFTSVR.exe

Enable these domains for QuickBooks payments access:

• *.intuit.com
• *.innovativemerchant.com
• *.innovativegateway.com

2. Change the User Account settings

The User Account Settings is a Windows security feature that protects your operating system from unauthorized changes. Make changes as an admin; the payment processes may fail if other users make the changes.

For any system changes that require administrator permission, UAC will notify the user whether they want to allow the change or not. So, consider changing the UAC settings by following these steps:

• Launch the Run prompt by pressing the Windows+R icon key.
• Search for Control Panel and then press the Enter key.
• Choose User Accounts and then click on User Accounts (Classic View).
• Hit on Change user account control settings.
• Now, move the slider: – To disable UAC, set it to Never Notify and click OK. – To turn on UAC, set it to Always Notify and click OK.

• Finally, reboot your computer.

Summary

As a security application, the Windows Firewall filters your computer’s incoming and outgoing data to protect the system from security threats, viruses, or unwanted entries. Windows Firewall is blocking QuickBooks as it might have considered the program a threat to your computer. The above solutions will help you configure the Windows Firewall settings and ensure you can run the QB services smoothly.

For further assistance, it is recommended that you connect with technical experts. Dial +1(866) 500-0076 will connect with QuickBooks ProAdvisors and let them handle the issue.

Direct Deposit features in QuickBooks Desktop allow you to transfer money directly to your employee’s bank account, ensuring timely payments. Before starting the feature, you need to set up employees and add the necessary information, such as bank account information. During the process, you may face Internet Connection Error Read Error? Due to Internet connection issues, we may fail to proceed.

This detailed guide covers the possible reasons behind the QuickBooks Internet Connection Error read error and the appropriate steps to address it. So, let’s start cautiously with the steps below and move forward.

Ensure that direct deposits to your employees or contractors are never delayed and that internet connection issues are resolved immediately. Dial +1(866) 500-0076 now to connect with a QuickBooks ProAdvisor!

What Causes Internet Connection Error When Running Payroll?

Let’s discover the possible reasons behind QuickBooks Internet Connection Error read error fails to connect with an internet connection when adding information to direct deposit or working in payroll and triggers:

• Your system’s incorrect date and time
• Incorrect date and time of your computer
• Using the outdated version of QuickBooks or the payroll updates
• Not having an active subscription to QuickBooks payroll services
• Incorrectly configured Windows Firewall settings
• Your QuickBooks Desktop might not have the security certificate for a secure internet connection.
• Any damages or corruption to your QuickBooks program
• The internet connection settings for QuickBooks might have been configured incorrectly
• Excessively stored DNS in your browser

Top Ways to Address Internet Connection Error Read Error in QuickBooks

Connectivity issues when adding information to direct deposit can cause delays in scheduled pay to your employees and disrupt your financial and payroll management. To resolve internet connection error read error QuickBooks, consider following the step-by-step instructions in the section below.

1. Reboot your computer

To deal with hardware and software issues of your computer and QuickBooks Desktop program, rebooting is necessary. Regularly restarting your computer ensures better security and a smoother experience in fixing internet connectivity issues.

2. Correct date and time of your system

You may fail to add the info to direct deposit in QuickBooks payroll due to internet connectivity issues triggered by incorrect date and time settings on your computer. Perform the below steps to correct the date and time settings of your system:

• Press the Windows logo icon to launch the Windows Start menu.
• Type Settings in search, then select Settings from the options.

• Go to Time & Language.
• Select Date & Time from the left pane.
• Now, choose the correct time zone and set it.
• Once done, restart your computer to take effect the changes.

Read More- Latest Updates in QuickBooks Desktop Payroll: What’s New?

3. Update Payroll in QuickBooks Desktop

Updated payroll services ensure that you have updated tax rates. Therefore, it is important to update payroll services:

• Launch QuickBooks and navigate to the Employees menu.
• Hit on Get Payroll Updates, then click on Download Entire Update.

• Select Update.
• Restart your computer and relaunch QuickBooks.
• Now, try again to add your employees direct deposit information.

4. Download the QuickBooks update

The most recent version of QuickBooks program ensures that you have the latest security features along with updated features. Thus, ensure to download the most recent version of QuickBooks Desktop to address the QuickBooks Internet Connection Error Read Error.

5. Ensure your payroll subscription is active

There are three ways to activate the payroll subscription again: get all QuickBooks updates, including payroll, through your company file or directly through your Intuit account. Let’s navigate to the below steps for the reactivation:

Through your company file

• Launch QuickBooks Desktop and go to the Employees menu> My Payroll service.

• Click on Account/Billing Info.
• Sign in to your Intuit account. This will open the QuickBooks Account page.
• Select Resubscribe under Status.
• Adhere to the on-screen instructions to reactivate your payroll service.

Through your Intuit account

• Sign in to your existing Intuit account.
• Choose Resubscribe under Status.
• Follow the on-screen steps to reactivate the payroll subscription.

Note: The process of fully reactivating your subscription could take up to 24 hours. After the reactivation is finished, your subscription will appear as Active.

Learn More- QuickBooks Tool Hub: Your All-in-One Solution for Fixing Errors

6. Set up the Windows Firewall Settings for QuickBooks

Incorrectly configured Windows Firewall settings can block your QuickBooks program and all related services, such as payroll, and trigger the QuickBooks internet connection error read error on your screen.

Create a Firewall port exception for QuickBooks

If you use multiple versions of QuickBooks Desktop, add each version of the program as an exception to the Windows Firewall port by following the steps below:

• Launch the Windows Start menu.
• Type Windows Firewall in the search field and press Enter.
• Go to Advanced settings and right-click on the Inbound Rules.
• Choose New Rule.
• Select Port, then click Next.

• Select the rule type as TCP.
• Now, enter the specific ports required for your version of QuickBooks. – QuickBooks Desktop 2020 and later: 8019, XXXXX. – QuickBooks Desktop 2019: 8019, XXXXX. – QuickBooks Desktop 2018: 8019, 56728, 55378-55382. – QuickBooks Desktop 2017: 8019, 56727, 55373-55377.

Important Note: QuickBooks 2019, 2002 and other future versions use dynamic ports, but the older versions have the port number fixed, which are assigned during installation for firewall ports.

• Here’s how to get your dynamic port: – Launch the Windows Start menu. – Search for QuickBooks Database Server Manager, then press Enter to open it. – Move to the Port Monitor tab. – Find your QuickBooks version and note down the Port Number. This will be used to create a firewall exception.

Note: To change the assigned port number, select Renew. If you do so, select the Scan Folders tab and click Scan Now to reset the Windows firewall permissions. Remember that you can renew the dynamic ports for QuickBooks Desktop 2019 and later versions.

• Enter the port number, then click Next.
• Choose Allow the connection and hit Next.
• Ensure all the profiles are select in the prompted window, click Next.
• Create the rule and name it as ‘QBPorts(year).’
• When done, click Finish.

Repeat the above steps to create Outbound Rules. When doing so, select Outbound in Step IV rather than Inbound Rules.

Create Windows Firewall exceptions for QuickBooks programs

QuickBooks uses executable files to run various programs on your computer. Create the exception for these files to ensure you can the program uninterruptedly.

• Launch the Windows Start menu and search for Windows Firewall.
• Select Windows Firewall from the search results.
• Go to Advanced settings.
• Right-click Inbound Rules and hit on New Rule.
• Choose the rule type as Program, then click Next.
• Select This Program Path and click Browse.
• Find the executable files in the below table and click Next.
• Click Allow the Connection, then select Next.
• In the prompted window, ensure all the profiles are marked and hit Next.
• Create this rule and name it as QBFirewallException(name.exe).\

Repeat the above steps to create Outbound Rules. When doing so, select Outbound in Step IV rather than Inbound Rules.

Executable files	Location
AutoBackupExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBDBMgrN.exe	C:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exe	C:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exe	C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exe	C:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exe	C:\Program Files\QuickBooks Online Backup

Note: If you look at Program Files (x86), it just shows the operating system you use, a 64-bit operating system.

7. Manually Add the QuickBooks Desktop Security Certificate

The QuickBooks Desktop Security Certificate is crucial as it contains information that protects and establishes a secure network connection. Following the below steps will help you add a Security Certificate in QuickBooks Desktop and ensure QuickBooks Internet Connection Error read error is fixed.

Step 1: Locate the File

• Find your QuickBooks Desktop icon and right-click on it.
• Choose Properties.
• Move to the Shortcut tab and select Open File Location.
• Click OK.

Note: You can also access the location manually by following the QuickBooks program file folder’s path as given below. Replace Xs with your version of QuickBooks Desktop.

• Pro, Premier, or Premier Accountant: C:\Program Files (x86)\Intuit\QuickBooks 20XX
• Enterprise or Enterprise Accountant: C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions XX.0

Step 2: Install the Certificate

• In the File Location window, look for the Application file (.exe file) and right-click on it.
• Select Properties. This will open the Properties window.
• Go to the Digital Signature tab and choose one of the entries in the Signature list field.
• Choose View Certificate in the prompted window.
• In the Certificate window, select the General tab and click on Install Certificate.
• On the redirected Certificate Import Wizard welcome screen, ensure the Store Location is assigned on Current user, then click Next.
• In the Certificate Store window, the Windows have already selected the certificate store based on the type of certificate.
• Click Next, then Finish.

8. Review the Internet Connection Settings

Incorrect internet setting in QuickBooks Desktop often hampers your crucial operations such as running payroll and triggers the QuickBooks internet connection error read error.

• Open QuickBooks and navigate to the File menu.
• Select Internet connection Setup.
• Choose the “Use my computer’s internet connection settings to establish a connection when this applications accesses the internet” option.
• Click Done, then Next.

9. Flush the DNS

Any HTTP errors and malicious DNS spoofing can cause connectivity issues when running payroll or other operations on your computer. Let’s flush or clear the excessively stored DNS cache files to protect your privacy and the internet connection:

• Press the Windows logo+R keys together to launch the Run prompt.
• Type CMD in the Run field, then hit Enter.
• Now, enter ipconfig/flushdns and choose Enter to clear the DNS files.

10. Install Your QuickBooks Desktop Again

Before getting started

• Get the installer of the same version as your QuickBooks.
• Keep the license number noted which you will find in the original package or check confirmation email if you bought it online.

Note: You can collect the information from the account management portal.

a. Uninstall QuickBooks

• Launch the Control Panel on your computer.
• Go to Programs and Features, then select Uninstall a Program.
• Choose the version of QuickBooks Desktop you want to uninstall.
• Click on Uninstall/Change, Remove and then Next. (If you can’t see the option, you must sign out and then sign in to Windows as an admin.)

b. Install QuickBooks Desktop Again

• Make sure your computer is connected a strong internet connection.
• Locate the QuickBooks program file QuickBooks.exe and double-click on it.
• Choose – Express Install: To save all the previous preference and install over the previous version. – Custom and Network Install: This enables you to maintain older versions installed while installing the current version in a different location. The new version does not include your choices from the previous version.
• Click Next, then select Install.
• Once all done, open QuickBooks.

Summary

This is the end of this article, covering the possible causes and troubleshooting steps for the QuickBooks internet connection error read error. Hopefully, you have fixed the program’s internet connectivity issue and can add the required information to the direct deposit, along with smoothly running other payroll services.

If the error persists or you need expert help, contact our QuickBooks support team and discuss your issues. Dial +1(866) 500-0076 and speak to a consultant now!